01-18-2017 06:18 PM
50 12
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  1. blueGN7's Avatar
    B4 the night when my GN7 got very HOT it never got even slightly warm. So, I disbelieved that it would ever get hot enough to catch on fire. If I did not have a case it would have been too hot to hold & perhaps burned my hand.
    It should be obvious that there is a correlation with a phone getting very hot & catching fire. It seems probable. I still have it powered off 99% of the time as I continue to wait for the exchange. Since BBY refuses to credit me the $864 bc I am on prepaid, I finally got Samsung to agree to do it directly though their "Stericycle" rep. It is taking way to long. I expect to wait even longer to get my check for the difference in cost + the $100 promised to me by Samsung (not as a bill credit from Verizon).
    11-29-2016 01:56 AM
  2. jlost's Avatar
    B4 the night when my GN7 got very HOT it never got even slightly warm. So, I disbelieved that it would ever get hot enough to catch on fire. If I did not have a case it would have been too hot to hold & perhaps burned my hand.
    It should be obvious that there is a correlation with a phone getting very hot & catching fire. It seems probable. I still have it powered off 99% of the time as I continue to wait for the exchange. Since BBY refuses to credit me the $864 bc I am on prepaid, I finally got Samsung to agree to do it directly though their "Stericycle" rep. It is taking way to long. I expect to wait even longer to get my check for the difference in cost + the $100 promised to me by Samsung (not as a bill credit from Verizon).
    My Note 5 got so hot 2 updates ago. So hot that I had to drop it. The metal bezel got heated very nice. A good hand warmer lol
    11-29-2016 08:40 AM
  3. juliesdroidsync's Avatar
    You just said it though. What people don't realize is that when a phone gets hot, it's not the battery. It's the processor that's getting hot. That's why powerful laptops and computers have fans. Anytime I've really taxed a phone, it has gotten very hot. When I first set up my Note7 it got really hot from all the information transferring from my Note 4. This has always happened. It's just now this stupid media blitz and recall fiasco has people over analyzing something that's always been there.
    Yes, but there was something different between the first and the second batch. And there was a software update between the first and the second batch, too. And I set them up, all 3, the same way - as new devices, had to do the android updates, etc. The difference is that somehow, the combination of the new battery and the new software did not get the phone hot enough to burn my fingers. I agree that the batteries failing and the phone getting ridiculously hot are 2 separate issues - but issues that probably work together to cause the failure...
    12-04-2016 11:29 AM
  4. mavrrick's Avatar
    Yea people are to focused on heat being associated with it failing. It is true it is going to get hot when it melts down. But allot of other things can cause a phone e to run really hot. I ran the setiathome app on my note3 one point. Had it set to run 4 threads while charging. The damn thing got so hot you couldn't hold it. The battery had nothing going to do with it.

    The real problem is folks thinking they are safe as long as the phone doesn't get warm. People need to understand that by the time the battery is in thermal run away and you feel it there is nothing you can do but put the phone down and get ready to put out the fire.
    12-13-2016 10:51 AM
  5. Mike Dee's Avatar
    You just said it though. What people don't realize is that when a phone gets hot, it's not the battery. It's the processor that's getting hot. That's why powerful laptops and computers have fans. Anytime I've really taxed a phone, it has gotten very hot. When I first set up my Note7 it got really hot from all the information transferring from my Note 4. This has always happened. It's just now this stupid media blitz and recall fiasco has people over analyzing something that's always been there.
    Batteries do get hot, so do processors
    12-15-2016 05:34 PM
  6. jimd1050's Avatar
    In defense of the OP... I'm going to split the difference here and say that I believe the first batch should have been recalled. I had two of them out of the first batch because I returned one due to a screen defect.

    I am on my 3rd Note 7. I'm keeping it till they pry it from my cold dead fingers.

    < insert all comments about my stupidity here...>

    before the first recall, I was doing an Android update. With 165 apps, it chugs on the processor pretty hard for quite some time. In addition, I had it on a wireless charger during all of this.

    I happened to reach down and touch it, it was in a clear Speck case, and it was extremely hot. Being the day before the first recall, I just did what I thought was the logical thing to do...

    I peeled off the case, and put it in the refrigerator until it was done with what it was doing.

    I will say that it burned my fingers enough that I ran them under cold water for a while. Not enough until they blistered or anything , but they were definitely red and it hurt.

    The phone should not get that hot.

    The next day, the first recall happened. Shortly thereafter I replaced that one with my 3rd...

    And it doesn't even get warm... I did the same Android updates, wireless charging at the same time because I was trying to replicate the problem... And everything was fine, is fine, and continues to be fine.

    I'm afraid that some of the first batch got back out into the hands of the public, and I believe some people either faked it or used cheap Chargers and cables and perhaps contributed to the problem. Frankly I also suspect some corporate espionage...

    But I have never had a phone burn my fingertips... And one of the phones out of that first batch did.

    Just the opinion of a die-hard note 7 fan.
    Right there with you Julie - I hated turning in my "Replacement" Note 7 - that thing was THE BEST phone I have ever owned. The original got a bit warm on me a few times, not like your did but the replacement unit came through fantastic. I really think Samsung fixed the problem and like you, believe that the problems that were happening were caused by cheap cables, chargers or... "iAholes (corporate espionage as you put it)"... nah, they wouldn't do that, would they? Now I'm quietly droning along with a Galaxy S7 Active waiting to see what's coming next (couldn't stand the battery life of my Note 5 after having the Note 7s)
    12-23-2016 02:18 PM
  7. juliesdroidsync's Avatar
    Right there with you Julie - I hated turning in my "Replacement" Note 7 - that thing was THE BEST phone I have ever owned. The original got a bit warm on me a few times, not like your did but the replacement unit came through fantastic. I really think Samsung fixed the problem and like you, believe that the problems that were happening were caused by cheap cables, chargers or... "iAholes (corporate espionage as you put it)"... nah, they wouldn't do that, would they? Now I'm quietly droning along with a Galaxy S7 Active waiting to see what's coming next (couldn't stand the battery life of my Note 5 after having the Note 7s)
    ...still ridin' mine to the bitter end... tryin' to hold out at least until I can get my hands on an S8...
    jimd1050 likes this.
    12-25-2016 04:12 PM
  8. jimd1050's Avatar
    ...still ridin' mine to the bitter end... tryin' to hold out at least until I can get my hands on an S8...
    I've read a couple of stories but still haven't seen anything about an S-Pen yet ??? I can't believe they'd just drop that on us!
    12-27-2016 09:53 AM
  9. juliesdroidsync's Avatar
    I've read a couple of stories but still haven't seen anything about an S-Pen yet ??? I can't believe they'd just drop that on us!
    No... I just figure that they'll figure out a way to kill my Note 7 before the Note 8's come out... So, if I'm going to have to pay that kind of money, I'll do it on a new phone, not an 8 or 9 month-old one, hence the S8. Then, when the Note 8's come out, I'll sell the S8, or give to hubby and sell the Note 5. So yes, I truly believe there will be something with the S-pen, just don't know what they'll call it, and don't know when...
    jimd1050 likes this.
    12-27-2016 11:27 AM
  10. jamesrick80's Avatar
    This is what it takes for someone to believe after tons of reports and incidents ๐Ÿค”
    jlost likes this.
    01-09-2017 09:01 PM
  11. RAS2002's Avatar
    Well got a notice saying they are going to bill me for the full retail. For a phone that cannot go on a plane or train that's too much. Was hoping to ride it out to a S8 but no such luck Guess i will miss the next refresh. Not happy about the way this was handled.
    They should have found the problem and fixed it!
    Going to Moto Z Force for now i guess.
    01-11-2017 04:26 PM
  12. Almeuit's Avatar
    Well got a notice saying they are going to bill me for the full retail. For a phone that cannot go on a plane or train that's too much. Was hoping to ride it out to a S8 but no such luck Guess i will miss the next refresh. Not happy about the way this was handled.
    They should have found the problem and fixed it!
    Going to Moto Z Force for now i guess.
    The problem was a hardware issue -- They couldn't just fix it easily. Your carrier should have given you plenty of time to return so it shouldn't be that bad.
    01-11-2017 04:37 PM
  13. RAS2002's Avatar
    How would you know? They just gave up fixing it for us. Will be interesting to see what they say it was.
    I wanted to stay a 'Note' owner and would have bought whatever was next. But a mere month or so before they come out (S8 with pen?) they come up with this to force return. They shouldn't charge me unless they are going to fix it. But after all the notices it probably isn't going to work out well.
    So i guess my Note phones for now will come to an end. Like the external storage or i would do the Pixel for the camera.
    01-11-2017 05:38 PM
  14. Almeuit's Avatar
    How would you know? They just gave up fixing it for us. Will be interesting to see what they say it was.
    I wanted to stay a 'Note' owner and would have bought whatever was next. But a mere month or so before they come out (S8 with pen?) they come up with this to force return. They shouldn't charge me unless they are going to fix it. But after all the notices it probably isn't going to work out well.
    So i guess my Note phones for now will come to an end. Like the external storage or i would do the Pixel for the camera.
    I would know since Samsung admitted the problem... It was a hardware issue. If it was a software issue you think they'd issue a massive recall instead of issuing a patch?..

    They are charging you since you aren't returning the phone. A recall doesn't mean you get free stuff.. it means you get your money back if you return it and they'll honor the "no questions asked" and accept it. You chose to keep it so.. they charged you. That's completely normal.
    Aquila and jimd1050 like this.
    01-11-2017 08:47 PM
  15. Aquila's Avatar
    I would know since Samsung admitted the problem... It was a hardware issue. If it was a software issue you think they'd issue a massive recall instead of issuing a patch?..

    They are charging you since you aren't returning the phone. A recall doesn't mean you get free stuff.. it means you get your money back if you return it and they'll honor the "no questions asked" and accept it. You chose to keep it so.. they charged you. That's completely normal.
    Stop being logical.
    wdfrancis58 and jimd1050 like this.
    01-11-2017 08:58 PM
  16. corvette72778's Avatar
    In defense of the OP... I'm going to split the difference here and say that I believe the first batch should have been recalled. I had two of them out of the first batch because I returned one due to a screen defect.

    I am on my 3rd Note 7. I'm keeping it till they pry it from my cold dead fingers.

    < insert all comments about my stupidity here...>

    before the first recall, I was doing an Android update. With 165 apps, it chugs on the processor pretty hard for quite some time. In addition, I had it on a wireless charger during all of this.

    I happened to reach down and touch it, it was in a clear Speck case, and it was extremely hot. Being the day before the first recall, I just did what I thought was the logical thing to do...

    I peeled off the case, and put it in the refrigerator until it was done with what it was doing.

    I will say that it burned my fingers enough that I ran them under cold water for a while. Not enough until they blistered or anything , but they were definitely red and it hurt.

    The phone should not get that hot.

    The next day, the first recall happened. Shortly thereafter I replaced that one with my 3rd...

    And it doesn't even get warm... I did the same Android updates, wireless charging at the same time because I was trying to replicate the problem... And everything was fine, is fine, and continues to be fine.

    I'm afraid that some of the first batch got back out into the hands of the public, and I believe some people either faked it or used cheap Chargers and cables and perhaps contributed to the problem. Frankly I also suspect some corporate espionage...

    But I have never had a phone burn my fingertips... And one of the phones out of that first batch did.

    Just the opinion of a die-hard note 7 fan.
    I think your lying. ๐Ÿ˜‚๐Ÿ˜‚๐Ÿคฃ๐Ÿคฃ
    01-11-2017 11:56 PM
  17. juliesdroidsync's Avatar
    I think your lying.
    about what? Why would you say that? Oh, and that would be, "you're" not "your"... :-)
    01-12-2017 08:28 PM
  18. Almeuit's Avatar
    It seems Verizon isn't messing around.

    Verizon will block Note7 holdouts from placing calls, may bill them for the phone&#039;s full price

    The Note7 final and complete recall started several months ago, allowing owners to swap the phone for something else. Still, not everyone wanted to give up the device. There's been some talk on Reddit and XDA about how to go about blocking the OTA updates meant to encourage owners to turn the phones in. Apparently a few thousand of these obstinate folks are on Verizon, so the carrier has opted to place the Note7 on a block list that prevents it from making any outgoing calls, except those to customer service and 911.
    01-17-2017 05:07 PM
  19. Aquila's Avatar
    Verizon once again misses the point of mobile networks in 2014-2017. Sorry but almost no one is buying the Note 7 for voice calls; those that are probably know what VOIP is. If you're not blocking them from the data network, you're not doing much of anything. Also, blocking outgoing calls remains stupid because you can just text whoever you want to call you and they can call you without restrictions. #Derp.
    01-17-2017 05:26 PM
  20. Preach2k's Avatar
    I knew this was coming. I was told by a Verizon rep last month that this will happen... No out going or incoming only Emergency calls... It just was not worth the fight for me. I love the Note 7, I don't need the headaches at work and in traveling. Who wants to pay $130,000 fine if caught on a plane?
    01-17-2017 05:34 PM
  21. jlost's Avatar
    I knew this was coming. I was told by a Verizon rep last month that this will happen... No out going or incoming only Emergency calls... It just was not worth the fight for me. I love the Note 7, I don't need the headaches at work and in traveling. Who wants to pay $130,000 fine if caught on a plane?
    It's that really how much you have to pay?
    01-18-2017 12:25 PM
  22. Aquila's Avatar
    It's that really how much you have to pay?
    It's undefined exactly, it can be millions.
    01-18-2017 12:35 PM
  23. Preach2k's Avatar
    It's that really how much you have to pay?
    Yes from a news report I watched.

    Anyone caught with a Galaxy Note 7 on an airplane could face up to 10 years in prison and could be liable for penalties of up to $179,933. It's a steep price to pay for an $850 phone.

    https://www.google.com/amp/www.nbcne...android-google
    jlost likes this.
    01-18-2017 03:34 PM
  24. Aquila's Avatar
    Here's the source: https://federalregister.gov/d/2016-25322

    "Any person failing to comply with this Order is subject to civil penalties of up to $179,933
    for each violation for each day they are found to be in violation (49 U.S.C. 5123). A person
    violating this Order may also be subject to criminal prosecution, which may result in fines under
    title 18, imprisonment of up to ten years, or both (49 U.S.C. 5124)."

    Long story short, it's a minimum of $450 fine plus expenses to the federal government and all other authorities with jurisdiction. For Maximums:

    If you just have the phone and bring it onto and aircraft or cause one to be brought onto an aircraft, it is a maximum of $75,000 fine and 5 years in prison.

    If the prior clause applies and someone is injured or killed, it becomes a $175,000 fine + up to $10,000 years plus referral to federal and state jurisdictions for prosecution for the applicable (attempted or otherwise) manslaughter or homicide statutes.

    If you bring it onto and aircraft or cause one to be brought onto an aircraft with the intent to cause mayhem, it changes to a different statute with a maximum penalty of 25 years and $2,000,000.

    All three are likely to result in a lifetime ban from aircraft.
    01-18-2017 03:45 PM
  25. jlost's Avatar
    Well then ladies and gentlemen, return them ASAP.
    jimd1050 likes this.
    01-18-2017 06:18 PM
50 12

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