12-22-2016 01:14 PM
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  1. smooth4lyfe's Avatar
    As disappointed as I was with Samsung, I still believe they make quality products, so I will still purchase their products over others. How I see it, mistakes happen, and this mistake cost Samsung BIG and I'm sure they will be much careful next time. I still like their other products though.

    Anyone else still Samsung loyalists? Or has this given you a reason to drop Samsung?

    P.S.
    I am not intending for this to be an argument thread...I know it can get like that sometimes.
    12-13-2016 03:50 PM
  2. aspenedelen's Avatar
    I'm one of them. Being a SBO things happen but if you can resolve the matter while being transparent within reason and efficiently resolving the problem you'll save face in the eyes of a huge amount of your existing clientele. If you sit on your tail and hope it just goes away the exact opposite happens.

    I love Sammy products. Personally I think they are well built and the company goes above and beyond with CS. I'm all for their comeback and I hope it's huge.
    12-13-2016 03:57 PM
  3. TwitchyPuppy's Avatar
    Mostly out of convenience. I have a business so my Note 4 is perfect for that (because of the pen). But otherwise, I get something else in a heartbeat.
    12-13-2016 04:26 PM
  4. Almeuit's Avatar
    They make good products and so do others. I use whoever I want :P.
    12-13-2016 04:47 PM
  5. jsgiv's Avatar
    I won't say that I won't ever buy another Samsung product again - however due to the entire incident and how they handled the recall, Samsung won't be my first/primary choice.

    Also - assuming that there is a new device that peaks my interest, and I do decide to buy it, I won't be the first in line buying it like I did with the N7.

    Essentially - whereas before Samsung typically was at the top of the list of my choices especially with regards to the Note line, it's now in the middle of the pack.
    12-13-2016 06:42 PM
  6. pduffer's Avatar
    Unless someone else comes out with an S-Pen type device I'm not interested in changing brands. If they do, I will consider it but it will need to be a lot better than the Note line for me to switch.
    Cary Quinn and kevinpleasants like this.
    12-13-2016 07:21 PM
  7. amyf27's Avatar
    I was very disappointed with going through the note 7 ordeal twice, but you better believe I'm going to check out the S8 and hands down the Note 8 if that does come out. Tried the LgV20 for me it's the only other comparable phone but I keep coming back to Samsung.
    kevinpleasants likes this.
    12-13-2016 07:38 PM
  8. smallville kc's Avatar
    I loved my S4 but it was the first Samsung I ever had. My wife got the same phone. But when it was time to upgrade a couple months ago I went with the v10 by LG. So I was not really a loyalist but it was down to this and the Note 5. I was never going to get the Note 7 because I wasn't going to spend that kind of money!
    12-13-2016 08:14 PM
  9. jamesrick80's Avatar
    I picked up a galaxy view 18.4, galaxy tab a 10.1 with s pen, and the new samsung gold tabpro s in last 2 months..if this doesn't show loyalty then I'm not sure what else could show it....just waiting for the s8 edge for now...still using lgv20 as my phone
    kevinpleasants likes this.
    12-13-2016 08:23 PM
  10. Blues Fan's Avatar
    I will still buy their products even though I bought a v20. I have the S7 and S7 edge still. I wanted a larger and flat screen and V20 is the closest thing to the Note 7 so I bought that the other day. I would still prefer the Note though!

    I doubt I buy the S8 Edge unless it is larger than the S7 edge and has a less pronounced curve then the S7 Edge and even then I'd wait at least two months to make sure it doesn't flop or have issues. I'm not getting burned like I did this time on the Note 7! Since I bought the V20 I'm likely to wait until the Note 8 then.
    12-13-2016 11:00 PM
  11. Maiselff's Avatar
    In my case, i dropped, i had two devices, two evil devices, for nevermore have another.
    I did not like what i seen, and i won't see anymore nothing from this mark...
    12-14-2016 03:40 AM
  12. brau0303's Avatar
    I try to keep an open mind on such things. That said, I have been using Samsung devices since before the Note 1 (Includes WM devices & all generations of the Note) I feel they are well made and the company is innovative. I have also had Samsung non-phone products and been very happy with them. I want to see what they come up with next. I would be open to looking at other devices if they had equivalent s-pen functionality.

    Cheers
    BR
    RIP N7
    kevinpleasants likes this.
    12-14-2016 07:00 AM
  13. NotAnAppleGuy's Avatar
    I am
    kevinpleasants and jimd1050 like this.
    12-14-2016 08:01 AM
  14. Ca_lvn's Avatar
    I buy everything except Samsung, still have a sour taste from this experience, N7 still the best phone ever well almost except for the fail ooh well
    12-14-2016 09:32 PM
  15. Maiselff's Avatar
    I buy everything except Samsung, still have a sour taste from this experience, N7 still the best phone ever well almost except for the fail ooh well
    Agree, everything is good. Minus semseng, and their lie explosive batteries, and their ridiculity knox.
    12-15-2016 05:31 AM
  16. jejb's Avatar
    I'm still a Samsung fan. I've owned a few brands and I'm just more satisfied on Samsung products overall. I will likely buy a Note 8, but will wait a bit for any bugs to show themselves. Didn't think anything could replace my N7, but I'm really impressed with the S7E. I do miss the s-pen, though.
    kevinpleasants and amyf27 like this.
    12-15-2016 08:58 AM
  17. Aquila's Avatar
    Not a loyalist, but I don't think the Note 7 issue impacts any other devices, past or future as long as it doesn't repeat. If it repeats, IMO they're done in this game.
    kevinpleasants and jimd1050 like this.
    12-15-2016 10:46 AM
  18. juliesdroidsync's Avatar
    As disappointed as I was with Samsung, I still believe they make quality products, so I will still purchase their products over others. How I see it, mistakes happen, and this mistake cost Samsung BIG and I'm sure they will be much careful next time. I still like their other products though.

    Anyone else still Samsung loyalists? Or has this given you a reason to drop Samsung?

    P.S.
    I am not intending for this to be an argument thread...I know it can get like that sometimes.
    I'm in with Samsung... I'll preorder 2 Note 8's just in case one catches fire or something... ;-) KIDDING!!!

    Still, between my husband and I - S2, S3, S4, S5, Note 2, Note 3, Note 4, Note 7, back down to Note 5... We're all in.

    <edit> ...and I forgot to add the Galaxy Tab S 10.5 for hubby and my Tab S 9.4... and my Samsung frontloading washer! yeah... all in! LOL
    jimd1050 and kevinpleasants like this.
    12-15-2016 01:10 PM
  19. juliesdroidsync's Avatar
    Not a loyalist, but I don't think the Note 7 issue impacts any other devices, past or future as long as it doesn't repeat. If it repeats, IMO they're done in this game.
    Agree, agree... what concerns me some is that you KNOW there are going to be people trying to cash in somehow that are going to intentionally somehow catch their Note 8's on fire and try to blame Samsung to make a buck. Hope they get found out quickly when it happens.
    kevinpleasants likes this.
    12-15-2016 01:11 PM
  20. Rukbat's Avatar
    I was going to upgrade to the Note 7. Now I'll wait to see what happens with the Note 8. (I just prefer S-Pens.) If they mess the 8 up too, I'll look at someone else. (But it's still going to be an Android. If I got a new iPhone for free, I'd put it on Swappa before I opened the box.)
    jimd1050 and smooth4lyfe like this.
    12-15-2016 01:32 PM
  21. ticketbabe2's Avatar
    I think Samsung has a winner in the Note with a huge fan base & will have no problem selling then in the future. I remain a fan.
    12-16-2016 05:38 AM
  22. Tarah Sorber's Avatar
    I love samsung... i can not wait until the s8 comes out.
    12-16-2016 08:00 AM
  23. Morty2264's Avatar
    Though I've never owned a Samsung product before, my mom and brother do/have, and I've tinkered with their phones from time to time. I have a lot of respect for Samsung, and am always recommending their products. As other users have stated, mistakes happen, and the way that Samsung is trying to go above and beyond in customer service to correct that mistake, as much as they can, truly makes me think that they are a great company. They will for sure come back from this.
    jimd1050 and juliesdroidsync like this.
    12-16-2016 08:04 AM
  24. jimd1050's Avatar
    I'm right there with the rest of you guys - it killed me to turn in that "Replacement" Note 7 because it was running flawlessly for me. It never even got the least bit warm, the battery life was remarkable... damned them I thought! I went back to my Note 5 (Thank God I had kept it) - after about 6 weeks, the battery life (or lack there of) was killing me after getting used to the 7. I went to AT&T to get a Note 7 Edge. After playing around with it in the store for about twenty minutes, it was evident that my fat fingers were not going to get along with the "Edge" functions. Every time I moved the phone from one hand to the other or repositioned the phone, something would pop up on the screen. Drove me CRAZY! My AT&T Rep, who I knew well at that point, said "Hey Jim, you like rugged cases and long battery life right? Have you seen this?" He picked up an S7 Active and handed it to me - that was 8 weeks ago. I've been using it ever since. 4000 mah battery is the key, rugged, waterproof and it will last me well until the Note 8 is available and tested. That is where I'm at!
    12-16-2016 09:22 AM
  25. natehoy's Avatar
    I haven't been a Samsung "loyalist" but the N7 issues won't deter me in any way from having a serious look at their next Note offering and possibly getting one. My Note 4 is still running just fine on a reasonably-current build of Android and should continue at least getting security updates until the [insert marketing name for Note 8] comes out.

    The Note 5 didn't interest me at all. The Note 7 did, but I was on the fence about committing to 2 years with a sealed battery when the whole issue started. So chances are I'll do the same next time around - let others jump first, and grab one if/when the first couple million people express sheer joy for theirs (and back away slowly if the screaming starts). LOL
    Morty2264 likes this.
    12-16-2016 10:44 AM
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