1. Mark Coleman1's Avatar
    Since my Galaxy Note 8 upgraded itself to 4.2.2 my mail app has stopped working for Apple Mail.

    Doesn't matter what settings I use I can't get it to connect.

    Is this a known problem?

    Mail is still working fine on my Galaxy S3 (Which is still on 4.1.2)


    09-24-2013 02:32 PM
  2. Martin Cohen's Avatar
    Same problem. Tried everything, nothing works. I downloaded Maildroid from the Play Store. Works really well. You will have to use manual setup as auto setup wouldn't work. Use the standard settings from the Apple site for mail on Android remembering to use only the part of your email address before the @ sign as a user name. I like the option of deleting from device only or device and server.

    My phone runs Android 4.1.2 and has no trouble like you with mac mail so the issue seems to be 4.2.2 on Samsung devices.

    If you can't find the settings for any reason let me know and I'll send them.

    Good luck,

    omar na likes this.
    10-09-2013 07:02 PM
  3. Ernie Ciarrocchi's Avatar
    Same problem on my Galaxy Note 8. I tried everything, including a reset to factory default. I spent over an hour with Samsung live chat support but all they could suggest are things I already tried myself. All was fine until the 4.2.2 update. Mac mail also works as always on a Kindle Fire HD I have access to. The only way I can now get my Mac mail on the Galaxy is to have iCloud forward mail to my Gmail account.
    10-12-2013 12:16 PM
  4. Steve Roseman's Avatar
    I too accepted the upgrade, what a huge mistake. I ended up deleting the account and thought it might be easier to set it back up. Wrong, the initial set up was simple, enter email address, enter password, it's done. Not any more, since this upgrade. Any assistance and directions are greatly appreciated. Thanks
    10-13-2013 07:38 AM
  5. Steve Roseman's Avatar
    Did you get a resolve? I am having the same problem.
    10-13-2013 09:24 AM
  6. JGregory Brannan's Avatar
    I also applied the Note 8 software update early in October, and lost MacMail connection status as stated above, and also Alarms within clock no longer goes off, though it appears to work.
    I took the Note to the Samsung store and they reset the upgrade by computer, Said they would report the issue, and still same issues exist. This was on October 12. Is there any hope that Samsung Might fix this issue? I also bought the Note 3, (upgraded from Galaxy S3,) the same day. All systems go with that item, mac mail works fine.
    11-09-2013 02:30 PM
  7. Karim Mansour's Avatar
    l also have a similar problem! After update to 4.2.2 My Hotmail and work mail stopped working. I deleted them but now can't reconfigure them because mail app crashes. Any help?
    omar na likes this.
    03-28-2014 03:17 AM
  8. bclinger#IM's Avatar
    Have you looked at a 3rd party solution?

    Via my Note 3
    03-31-2014 05:44 PM
  9. omar na's Avatar
    Iam facing same problem ,,after i update to 4.2.2 my hotmail and business stoped ,,, i uninstall then whe i install it again it give message "unfortunatly email has stoped " ,,,,,,,,,, any solution ?
    04-17-2014 03:09 PM
  10. Rockwell18's Avatar
    Hello Folks,
    New here and I've got the same problem with e-mail(s) as you all do. My business e-mail stopped after the update, also, I can't add another account to get around. I keep getting an authentication error stating user and pw not correct.

    Do you think the necessary tech people are reading these posts and are going to create a fix?


    07-10-2014 04:05 PM

Similar Threads

  1. Problems with Moto X and USB?
    By PlayDLine in forum Moto X
    Replies: 6
    Last Post: 06-25-2014, 10:53 AM
  2. App download over carrier network problems
    By NOVA8264 in forum HTC One Google Edition
    Replies: 4
    Last Post: 09-25-2013, 04:44 AM