1. laika's Avatar
    Here is an odd one, started a few months ago, cleared the cache, rebooted many times and I still get this

    Everything runs fine, using any of the three file utilities I have report everything properly. No real issues other than I get the goggle processes stopped working once in a while.

    Everything is fine and storage does not seem to be corrupted.

    PS: It's a 16 GB note, even that part seems wrong.

    Anyone have any idea how to fix this short of a full factory reset (as it has been fine for months and seems to be handling storage fine, only reporting it wrong in settings.)

    False memory Report 100GB note-note-8-memory.jpg
    12-04-2013 09:20 AM
  2. laika's Avatar
    More info, drilling down on the above screen shows the gallery at 98GB, but my three non stock file managers show it in the low megabytes where it should be. I dont want to delete pictures, I doubt this will help but does anyone know 3rd party software that will show me a list of all files largest to smallest in ascending or descending order?

    If one picture is the problem I can delete that and replace it.


    Sent from my GT-N5110 using AC Forums mobile app
    12-07-2013 06:47 PM
  3. srkmagnus's Avatar
    You can try formatting the memory (be sure to backup all the data) and see if that fixes it. Otherwise, try a factory reset and see what happens - definitely a weird issue.
    12-08-2013 03:44 PM
  4. gkseifert's Avatar
    Es File Explorer 3 (on Samsung Apps) will allow views sorted on name, size, type and date, in either order. It will also do a lot, lot more. And it is free.
    12-10-2013 09:58 AM
  5. laika's Avatar
    Es File Explorer 3 (on Samsung Apps) will allow views sorted on name, size, type and date, in either order. It will also do a lot, lot more. And it is free.
    Thanks a ton, I really don't want to factory reset since it's not hurting anything but if I need to delete one picture no big deal.
    12-10-2013 11:34 AM
  6. dieter jay's Avatar
    mine also shows 100GB.
    of course factory reset will clears it, but is there any other way..?
    01-01-2014 03:24 AM
  7. Dan Wolf1's Avatar
    I dont know if this is somthing to worry about but my note 8 is doing it to
    01-14-2014 07:58 PM
  8. laika's Avatar
    Four months an no major issues other than the false report, I don't plan to do a factory reset unless things start actually get buggy. As far as I can tell on installs and so forth it is handling memory correctly.
    01-15-2014 08:57 AM
  9. Seigmond Dela Rosa's Avatar
    Doing the same thing on mine, currently running N5100XxCMK 1 build. Anyone had a solution on this besides from factory reset. Hope that android would have a fix on this on next update
    01-22-2014 11:26 AM
  10. jenoola's Avatar
    I found this the other day too, and found from another site that it might have something to do with the .thumbnails folder in the sdcard/DCIM folder. You might have to switch on hidden files in order to be able to see it. The system seems to be saving a copy thumbnail of all photos to make the default Gallery open faster or something. The problem is that the .thumbnail-123456789 files just recreate themselves if you delete them - and I had two of them at 7.5GB I solved the problem by deleting all the .jpg files, then saving two blank documents with -exactly- the same name as the massive thumbnail files and them deleting the 7.5gb files. so far everything's ok.

    I would be interested to know if this works for you, and of course if there is a better fix for it because if you open Gallery again (mine is currently disabled but it is the default app for some things) all the thumbnails just get created again.
    01-28-2014 06:15 AM

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