1. googi87's Avatar
    Every time when i put note 8 under water and the before i have notice moisture detected phone is restart, and when notice moisture detected is going to off, when usb port is dry again phone is restart.
    I have android 8.0, and phone is sm/n950f duos, no damage in usb port, no damage on phone. I try to factory data reset, wipe cache partition and safe mode.
    I still have the problem !!!1

    thanks !!!!!
    04-13-2018 05:43 PM
  2. timmytrg's Avatar
    I experience the exact same thing. It happens after the Oreo update. I sometimes bring my phone to the shower with me. But after the update, i started to notice that it will automatically reboot when water is detected.
    googi87 likes this.
    04-14-2018 09:06 AM
  3. googi87's Avatar
    thanks on the reply. Do you have any solution???
    04-14-2018 10:26 AM
  4. Rukbat's Avatar
    Keep the phone in a sealed plastic bag if it's going to be around water.
    googi87 likes this.
    04-14-2018 01:35 PM
  5. googi87's Avatar
    Thank you Rukbat!!! Does somebody know any softwer solution for this problem?
    04-14-2018 01:53 PM
  6. Keenin Clarke's Avatar
    I am having the same issue...
    05-10-2018 12:15 PM
  7. KruseLudsMobile's Avatar
    Every time when i put note 8 under water and the before i have notice moisture detected phone is restart, and when notice moisture detected is going to off, when usb port is dry again phone is restart.
    I have android 8.0, and phone is sm/n950f duos, no damage in usb port, no damage on phone. I try to factory data reset, wipe cache partition and safe mode.
    I still have the problem !!!1

    thanks !!!!!
    Why do you think this phone is supposed to be allowed to get wet? I have never heard something so absolutely ridiculous! The waterproofing feature they used for marketing was just in case the phone gets wet by MISTAKE. ROFL
    j_hansen likes this.
    05-25-2018 11:34 AM
  8. j_hansen's Avatar
    Moisture detected alert should of course be doing what it is doing if you deliberately submerge the phone.
    Quite a number of people (myself included) got the moisture detect error even though the phone was never near water, I ended up having to send mine back for warranty repair, this was not much more than month after preorder arrived so it was still Nougat, same error occored on S8/S8+
    06-03-2018 04:24 AM
  9. donm527's Avatar
    They use to demo the phone submerged and still working. And there were plenty of YouTube videos showing S-Pen functionality still working even though touch was not underwater.

    Not sure what changed if happens across the board.

    Why do you think this phone is supposed to be allowed to get wet? I have never heard something so absolutely ridiculous! The waterproofing feature they used for marketing was just in case the phone gets wet by MISTAKE. ROFL
    07-01-2018 11:44 AM

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