1. Mark FitzSimmons's Avatar
    Title says it all. I can't open Amazon or YouTube after the update today. My camera froze as well. I've done all the clearing cache and data stuff, as well as uninstalling updates. Anyone know how what's happening?
    06-10-2020 07:12 PM
  2. mustang7757's Avatar
    Hi welcome , safe mode try if still same then factory reset.
    06-10-2020 07:54 PM
  3. B. Diddy's Avatar
    Welcome to Android Central! In Safe Mode, you'll only be able to test preinstalled apps, but that probably includes YouTube, at least.

    When you say you cleared the cache, do you mean you wiped the system cache partition? https://www.t-mobile.com/support/dev...g-galaxy-note8
    06-10-2020 09:06 PM
  4. jkarwow's Avatar
    What is the new update?
    06-11-2020 01:12 PM
  5. Jay Sacks's Avatar
    I got the Verizon security update today.
    06-11-2020 10:46 PM
  6. jkarwow's Avatar
    Thanks, unlocked here, no update yet.
    06-11-2020 11:50 PM

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