1. manhattan123's Avatar
    Has anyone experienced this? The volume controls on my Note 8 reset just about every day to zero.

    Ringtone, Media, Notifications, System...all change to silent, and I have to manually bring them back up. It seems to hold for a while at my preferred level, only to have it happen again later.

    What causes this? Is there a way to prevent it?

    Thanks.
    07-07-2020 04:49 PM
  2. B. Diddy's Avatar
    Is Do Not Disturb scheduled to turn on at a specific time?
    07-07-2020 05:02 PM
  3. mustang7757's Avatar
    I agree check DND, if that's not the issue safe mode to see if any 3rd party apps causing the problem
    07-07-2020 07:01 PM
  4. manhattan123's Avatar
    Thanks for the response folks. Do not disturb was not on, in fact I had to search for it, I didn't even know where it was, but it hadn't been inadvertently turned on.

    I haven't added any new apps in about 3 months, and this just started happening last week, so I don't know if it could be one of them, but I'll check to see if it's an app.

    It's very frustrating when a somewhat major control on the phone just changes for no apparent reason.
    07-08-2020 10:38 AM
  5. mustang7757's Avatar
    Thanks for the response folks. Do not disturb was not on, in fact I had to search for it, I didn't even know where it was, but it hadn't been inadvertently turned on.

    I haven't added any new apps in about 3 months, and this just started happening last week, so I don't know if it could be one of them, but I'll check to see if it's an app.

    It's very frustrating when a somewhat major control on the phone just changes for no apparent reason.
    Quickest way is safe mode to determine if a 3rd party app causing this .
    B. Diddy likes this.
    07-08-2020 11:26 AM
  6. B. Diddy's Avatar
    I agree with mustang7757, here are the steps: https://www.t-mobile.com/support/dev...g-galaxy-note8
    07-08-2020 08:49 PM

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