1. RetiredArson's Avatar
    Bear with me. I was given a Note 8 about a month ago, and I'm still figuring out its quirks compared to my old Galaxy S5. Anyway I use Google Music to listen to my music, along with a downloaded sound equalizer app. Done this for several years on the S5 without any problems. It has been functioning fine until last Monday. For whatever reason, while listening to my music, all of a sudden the sound drastically changed. I eventually figured out my EQ app was not controlling my sound and it had reverted back to the built in equalizer. Since then, I have not been able to turn off the default EQ, or override it with ANY downloadable EQ app. I've tried uninstalling/re-installing the app multiple times, rebooted a million times, and I have no idea how to turn off the factory EQ, or change the default setting to the downloaded EQ. Ordinarily, it wouldn't be a big deal, but this default EQ has very few adjustments, and sounds like absolute crap while listening on bluetooth speakers. HELP !!!!
    07-30-2020 06:24 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Can you turn off EQ from within the Play Music app's settings?
    07-30-2020 06:36 PM
  3. RetiredArson's Avatar
    Welcome to Android Central! Can you turn off EQ from within the Play Music app's settings?
    No...I was really surprised, and I have not found anywhere that will let me change the "default" EQ or music player.
    07-30-2020 06:50 PM
  4. B. Diddy's Avatar
    @mustang7757, any thoughts?
    mustang7757 likes this.
    07-30-2020 06:59 PM
  5. mustang7757's Avatar
    Is this sound assistant app?
    07-30-2020 07:31 PM
  6. RetiredArson's Avatar
    Welcome to Android Central! Can you turn off EQ from within the Play Music app's settings?
    Someone on another forum mentioned to disable "Sound Alive", but I don't see anything listed in my apps called sound alive. Supposedly some update last week enabled it, and after checking, I did have some kind of update on July 21. Does that mean anything to you?
    07-30-2020 07:34 PM
  7. RetiredArson's Avatar
    Is this sound assistant app?
    What is that ??
    07-30-2020 07:34 PM
  8. mustang7757's Avatar
    What is that ??
    This app installed?How to disable equalizer on Note 8??-screenshot_20200730-212351_galaxy-20store.jpeg
    B. Diddy likes this.
    07-30-2020 08:24 PM
  9. RetiredArson's Avatar
    This app installed?Click image for larger version. 

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    Nope
    07-30-2020 08:48 PM
  10. mustang7757's Avatar
    Well the stock equalizer you cant disable How to disable equalizer on Note 8??-screenshot_20200730-220345_soundalive.jpeg
    B. Diddy and Laura Knotek like this.
    07-30-2020 09:04 PM
  11. RetiredArson's Avatar
    Well the stock equalizer you cant disable Click image for larger version. 

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    Yep, that's what mine looks like. Another forum recommends to download "Package Disabler" and that will let me disable the "Sound Alive" thing. I just don't understand why an app is installed that I cannot see ? Guess I'll find out in the morning, and let you know. I appreciate all the help.
    07-30-2020 09:12 PM
  12. mustang7757's Avatar
    Yep, that's what mine looks like. Another forum recommends to download "Package Disabler" and that will let me disable the "Sound Alive" thing. I just don't understand why an app is installed that I cannot see ? Guess I'll find out in the morning, and let you know. I appreciate all the help.
    I have package disabler, let me see if it can be disabled
    B. Diddy likes this.
    07-30-2020 09:15 PM
  13. mustang7757's Avatar
    No I don't see sound equalizer on the list
    07-30-2020 09:22 PM
  14. mustang7757's Avatar
    07-30-2020 09:22 PM
  15. Kizzy Catwoman's Avatar
    To install sound assistant you must first download the Good Lock app from the Galaxy Store Not the Play Store. From within Good Lock app you will see options to install new modules. Under Family tab install sound assistant. This may give you options you need to improve the sound quality.
    B. Diddy and Laura Knotek like this.
    07-30-2020 09:24 PM
  16. GDany's Avatar
    I do not have Good lock, but i was able to install Sound Assistant on Note 10+ Android 9.
    I think that in order to disable the built-in eq is enough to set all sliders to 0.
    07-31-2020 01:45 AM
  17. jkarwow's Avatar
    I use the equalizer in the Sony Headphones app. I keep the built in Samsung equalizer set to Normal. This results in zero gain and zero attenuation across the spectrum.
    Laura Knotek likes this.
    07-31-2020 02:00 PM
  18. RetiredArson's Avatar
    This all comes up Click image for larger version. 

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    "Sound Alive" is what they were talking about. It apparently runs in the background, and is the default EQ by Samsung. I just don't now where it came from, and why it all of a sudden started giving me problems. I downloaded Package Disabler last night and was able to deactivate Sound Alive. It let my Google Music go back to my preferred EQ app, but it will not let me adjust anything in the app. It just goes back to a preinstalled preset. BUT..if I use Spotify to open my music, I can use all the features of my EQ app. So, I'll use Spotify for now, until I can figure out what to do about Google Music. If I knew how to transfer all my Google Music playlists and downloaded music to Spotify, I'd probably just use that. Guess it's "Google time". lol.

    I appreciate all the help guys. You've got me finding things I didn't even know were on the phone.
    mustang7757 and Laura Knotek like this.
    07-31-2020 04:42 PM
  19. mustang7757's Avatar
    "Sound Alive" is what they were talking about. It apparently runs in the background, and is the default EQ by Samsung. I just don't now where it came from, and why it all of a sudden started giving me problems. I downloaded Package Disabler last night and was able to deactivate Sound Alive. It let my Google Music go back to my preferred EQ app, but it will not let me adjust anything in the app. It just goes back to a preinstalled preset. BUT..if I use Spotify to open my music, I can use all the features of my EQ app. So, I'll use Spotify for now, until I can figure out what to do about Google Music. If I knew how to transfer all my Google Music playlists and downloaded music to Spotify, I'd probably just use that. Guess it's "Google time". lol.

    I appreciate all the help guys. You've got me finding things I didn't even know were on the phone.
    Yes I just disable it and turns off the stock equalizer , missed that

    Maybe @B. Diddy can help with Google play music to spotify
    Laura Knotek likes this.
    07-31-2020 04:56 PM
  20. B. Diddy's Avatar
    There's no way to transfer purchases from GPM to Spotify. As for transferring playlists, it looks like there are a number of 3rd party services that will do so, but I'm not sure at what cost (either financial or data privacy).
    mustang7757 likes this.
    07-31-2020 06:20 PM

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