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  1. mgbosshogg's Avatar
    Never got any email with a tracking webiste on :-( Are there links to anything on the email?
    I did ring samsung and ask it I should have had a confirmation email, they said yes but not to worry as the order is on the system.
    Yes, my order confirmation email, support@samsungukshop.com, had a link in it to my order.
    Mine might be slightly different as I am trying the yearly upgrade scheme this time.
    09-13-2017 11:18 AM
  2. Kath1404's Avatar
    Yes, my order confirmation email, support@samsungukshop.com, had a link in it to my order.
    Mine might be slightly different as I am trying the yearly upgrade scheme this time.
    I just phoned again, the confirmation email was never released hence non receipt, they couldn't send it again and said unlikely to receive one when it's shipped. Bloody useless springs to mind!So I have to ring tomorrow p.m for the tracking number.... I'm not holding my breath
    09-13-2017 11:29 AM
  3. mgbosshogg's Avatar
    I just phoned again, the confirmation email was never released hence non receipt, they couldn't send it again and said unlikely to receive one when it's shipped. Bloody useless springs to mind!So I have to ring tomorrow p.m for the tracking number.... I'm not holding my breath

    UK N8'ers-screenshot_20170913-173530.jpg
    Kath1404 likes this.
    09-13-2017 11:37 AM
  4. mgbosshogg's Avatar
    Ohh, now on "ordered on request" again have no idea what that means.


    UK N8'ers-screenshot_20170914-001050.jpg
    09-13-2017 06:12 PM
  5. drandyperry's Avatar
    Mine says shipped now!
    09-13-2017 11:05 PM
  6. shanghaichica's Avatar
    My O2 pre order still says processing.
    09-13-2017 11:18 PM
  7. AO786's Avatar
    My orders been shipped!
    09-13-2017 11:32 PM
  8. SpartanSmurf's Avatar
    yup mines gone to shipped as well now result.
    09-14-2017 12:07 AM
  9. Kath1404's Avatar
    Me too, they're moving! When I click on track though nothing happens. Anyone got any tracking yet.?
    09-14-2017 12:25 AM
  10. evohicks's Avatar
    Me too, they're moving! When I click on track though nothing happens. Anyone got any tracking yet.?
    Can't see a link for tracking?
    09-14-2017 01:17 AM
  11. Kath1404's Avatar
    There's a link on the main page of my order on the Samsung site but it doesn't work Has anyone got any emails confirming shipping/tracking yet?
    09-14-2017 01:48 AM
  12. mgbosshogg's Avatar
    Mine also says shipped. No tracking links as yet.
    09-14-2017 01:54 AM
  13. AO786's Avatar
    Probably won't update till tonight or tomorrow morning.
    09-14-2017 01:54 AM
  14. drandyperry's Avatar
    I have a tracking link but it sends me to uk mail with an unknown number.
    09-14-2017 02:25 AM
  15. Kath1404's Avatar
    Where was your tracking link from? Website or email?
    09-14-2017 03:05 AM
  16. Tony9ball68's Avatar
    I have not heard a thing, ordered from cpw but thought I would have heard something, doubt if I will get a shipped email as it's going to the store. Anyone else ordered with cpw and not heard?
    09-14-2017 03:11 AM
  17. UKgalaxy's Avatar
    Just had the status updated on my order to 'shipped'. Ordered from samsung direct. Does UK Mail provide time slots? Sods law the wife wants to go out shopping tomorrow!!
    09-14-2017 03:17 AM
  18. Kath1404's Avatar
    UK Mail provide 1 hour time slots. I read they give you the time on the morning of delivery. If you're near a depot I believe you my be able to collect
    UKgalaxy likes this.
    09-14-2017 03:25 AM
  19. Anthony Martins Rock's Avatar
    really excited for everyone :-) :-) mine comes through /3/ each year they have been pretty good at shipping to my door with text being sent to me with delivery info. No shipping errors so far so hope this one is the same. i have been playing with a demo model Note near work for the past week and cant wait for my black unit to arrive tomorrow. The delivery slot luckily landed on my day off!
    mgbosshogg likes this.
    09-14-2017 03:44 AM
  20. mgbosshogg's Avatar
    Exciting....

    UK N8'ers-screenshot_20170914-103334.jpg
    09-14-2017 04:35 AM
  21. evohicks's Avatar
    Just had the status updated on my order to 'shipped'. Ordered from samsung direct. Does UK Mail provide time slots? Sods law the wife wants to go out shopping tomorrow!!
    Same here, wife going to work at 12.30pm, hopefully if it's later I can dart home from work
    UKgalaxy likes this.
    09-14-2017 04:47 AM
  22. Kath1404's Avatar
    Exciting....

    Click image for larger version. 

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    Was that through the tracking button on the website?
    09-14-2017 04:49 AM
  23. mgbosshogg's Avatar
    Was that through the tracking button on the website?
    No, on link in original confirmation email.
    09-14-2017 05:24 AM
  24. Kath1404's Avatar
    No, on link in original confirmation email.
    I never received the orginal confirmation email so phoned samsung and now have my tracking number Still not live on uk mail site but sat impatiently refreshing their page!
    09-14-2017 06:33 AM
  25. fitcherama's Avatar
    Still waiting to see it shipped. Hope the insurance option doesn't hold things up. Have taken time off to be home tomorrow!
    09-14-2017 06:41 AM
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