11-13-2017 02:48 PM
155 1234 ...
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  1. wildcard30's Avatar
    Mine shows it's been sitting at the FedEx facility in Ft. Worth since 4 a.m.
    Update it was delivered at 3 p.m.
    09-12-2017 04:39 PM
  2. duke3913's Avatar
    So I was a previous Note 7 owner and elected to do the trade in directly through samsung. I have a pixel xl to trade in. Well I received my note 8 and the initial box I received two days ago has no return label, no return box, or any instructions? I read the small print on samsungs website and they claim that all of this will be shipped to you and you have 15 days to return your trade in device. Any insight?
    09-13-2017 03:43 PM
  3. lv2bsilly's Avatar
    So I was a previous Note 7 owner and elected to do the trade in directly through samsung. I have a pixel xl to trade in. Well I received my note 8 and the initial box I received two days ago has no return label, no return box, or any instructions? I read the small print on samsungs website and they claim that all of this will be shipped to you and you have 15 days to return your trade in device. Any insight?
    Go into your Samsung.com account, under the order for the Note 8 at the bottom where it shows your trade in device, there should be a label to print the return label
    09-13-2017 03:45 PM
  4. TheDonJ77's Avatar
    Can someone answer this for me, I have the email from Samsung for the trade in bonus as a previous Note 7 user but I don't have a qualifying device to trade in.

    Can I go into Walmart get a new iP5 for 99 bucks and essentially trade that in for the full trade in price of 425. Site says the ip5 and up would be accepted.
    09-13-2017 07:43 PM
  5. Broken Vet's Avatar
    Can someone answer this for me, I have the email from Samsung for the trade in bonus as a previous Note 7 user but I don't have a qualifying device to trade in.

    Can I go into Walmart get a new iP5 for 99 bucks and essentially trade that in for the full trade in price of 425. Site says the ip5 and up would be accepted.
    That's what I did, and I'm pretty sure a heck of a lot of people have done it. There are some threads where others have mentioned it.
    TheDonJ77 likes this.
    09-13-2017 07:55 PM
  6. TheDonJ77's Avatar
    That's what I did, and I'm pretty sure a heck of a lot of people have done it. There are some threads where others have mentioned it.
    Thanks a bunch, sounds like what I'm doing.
    09-13-2017 08:00 PM
  7. TheMiz's Avatar
    There really are no instructions. I just printed the label and sent it back, using the same box and padding that my Note 8 came in. I sent an iPhone 5.
    I was told they were sending me a pre paid box for my return:


    verizon

    Thanks for trading in your device.

    View online
    Shop Support My Verizon
    Please follow these instructions.

    Account ending in #

    When you receive your postage-paid trade-in box, please return your old device within 15 days of receiving your new device. Once we receive it, we'll appraise it and email you.

    Device requirements:

    Must be inactive
    Remove personal information and data
    Turn off device locks like Find my iPhone, Anti-Theft/Activation Lock. To learn more, visit vzw.com/support/how-to-find-phone/
    Remove SIM card(s)
    If non-removable battery is damaged, the device is not eligible for trade-in
    If battery is removable and damaged, remove the battery and only ship device


    Check my trade-in status


    Device trade-in details



    Submission date:
    09/13/2017

    Total trade-in value:
    480.00
    09-13-2017 08:35 PM
  8. Iva_LadyDiCaprio98's Avatar
    I was told they were sending me a pre paid box for my return:


    verizon

    Thanks for trading in your device.

    View online
    Shop Support My Verizon
    Please follow these instructions.

    Account ending in #

    When you receive your postage-paid trade-in box, please return your old device within 15 days of receiving your new device. Once we receive it, we'll appraise it and email you.

    Device requirements:

    Must be inactive
    Remove personal information and data
    Turn off device locks like Find my iPhone, Anti-Theft/Activation Lock. To learn more, visit vzw.com/support/how-to-find-phone/
    Remove SIM card(s)
    If non-removable battery is damaged, the device is not eligible for trade-in
    If battery is removable and damaged, remove the battery and only ship device


    Check my trade-in status


    Device trade-in details



    Submission date:
    09/13/2017

    Total trade-in value:
    480.00
    That's for the trade-in offer for Verizon. This thread is for the trade-in offer by Samsung directly.
    09-13-2017 11:25 PM
  9. TheMiz's Avatar
    That's for the trade-in offer for Verizon. This thread is for the trade-in offer by Samsung directly.
    Opps sorry , I was wondering why my trade in amount was more that listed here.
    Paul109 likes this.
    09-14-2017 12:12 AM
  10. jacklivehere's Avatar
    Mine Says Product received. Does it mean Samsung accepted trade in for full price?

    Note 8 trade in offer status for Samsung.com orders-screen-shot-2017-09-14-4.02.40-am.jpg
    09-14-2017 05:04 AM
  11. ol_jackburton's Avatar
    Mine Says Product received. Does it mean Samsung accepted trade in for full price?

    Click image for larger version. 

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    , just that it was received, i would think.
    09-14-2017 07:04 AM
  12. Jona005's Avatar
    Mine Says Product received. Does it mean Samsung accepted trade in for full price?

    Click image for larger version. 

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    I believe it will change to saying "product verified" when they approve the trade-in.
    09-14-2017 07:05 AM
  13. ol_jackburton's Avatar
    Can someone answer this for me, I have the email from Samsung for the trade in bonus as a previous Note 7 user but I don't have a qualifying device to trade in.

    Can I go into Walmart get a new iP5 for 99 bucks and essentially trade that in for the full trade in price of 425. Site says the ip5 and up would be accepted.
    yes you can, i just bought a used (in great cond) GS5 and turned that in
    TheDonJ77 likes this.
    09-14-2017 07:06 AM
  14. LL HUGH J's Avatar
    Looks like they signed it and they officially have it. Now the waiting game to see what happens. Mind you, I haven't even been charged yet *fingers crossed*

    Note 8 trade in offer status for Samsung.com orders-note7.jpg
    09-14-2017 09:50 AM
  15. bhatech's Avatar
    My iPhone 5 was delivered to Samsung yesterday, haven't heard anything back from them. I'm assuming they will take a few days to process the trade in.
    09-14-2017 09:52 AM
  16. bhatech's Avatar
    Also, when I log into my Samsung account it does say my trade in device was received which is a good sign. So far haven't seen any new charge so fingers crossed.

    09-14-2017 10:09 AM
  17. areyes163's Avatar
    Best of luck everyone. May the force be with you
    Jona005 and Tabbiel1989 like this.
    09-14-2017 12:06 PM
  18. wildcard30's Avatar
    lol now it's just a waiting game.
    09-14-2017 12:17 PM
  19. missestlewis's Avatar
    Curious to see what will happen. I am sending back my note 4. I called Samsung and they said they would accept this. I am not trading in the phone that I still have payments on, my husband is due for an upgrade so I will just give him the S7 Edge I have that's freaking brand new (I turned my Note 7 in as late as possible).

    I can send my phone in once the new phone comes in, correct? Also, those of you that financed, did you have to make an immediate first payment?

    Mine says shipping tomorrow!


    Galaxy Note8 64GB (AT&T)

    QTY: 1
    Will ship by Sep 15th 2017
    PRICE: $525 $950


    09-14-2017 01:11 PM
  20. LL HUGH J's Avatar
    Curious to see what will happen. I am sending back my note 4. I called Samsung and they said they would accept this. I am not trading in the phone that I still have payments on, my husband is due for an upgrade so I will just give him the S7 Edge I have that's freaking brand new (I turned my Note 7 in as late as possible).

    I can send my phone in once the new phone comes in, correct? Also, those of you that financed, did you have to make an immediate first payment?

    Mine says shipping tomorrow!


    Galaxy Note8 64GB (AT&T)

    QTY: 1
    Will ship by Sep 15th 2017
    PRICE: $525 $950


    No way....they said they would take the Note 4? Did they say they would take it at the $425?
    09-14-2017 01:42 PM
  21. Cherries01's Avatar
    Any updates on those who trade in their phones?
    09-15-2017 01:15 AM
  22. wildcard30's Avatar
    No email and under my order still just says order received.
    09-15-2017 07:47 AM
  23. Jona005's Avatar
    "product received". Now i wait..i wonder if it will be along the lines of the s8+ trade-in program and ultimately take a few weeks for it be verified/accepted.
    09-15-2017 08:28 AM
  24. clerk's Avatar
    probably on the 16th day from receipt so you can't return your note. If they jam me on the trade, I'm returning the phone.
    09-15-2017 10:32 AM
  25. gautam2277's Avatar
    I traded in a GS5 as part of the N7 promo program. When I placed the order, the details showed a full $425 trade in value maximum. I sent in the GS5 and its in transit. My order on the Samsung website suddenly went from $425 max trade in value to $0 max trade in value even though they have not received the product yet. Makes you wonder if Samsung order entry systems are flawed or are they playing some kind of game with consumers. Well we'll know in a bit once they accept the receipt of product and bill me.
    Note 8 trade in offer status for Samsung.com orders-note7-trade-tracking.jpg
    09-15-2017 04:24 PM
155 1234 ...

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