I returned my Note 8

[billyhousemover]

To start with, I love the note 8. The problem was that it did not come with coloring installed with the pen. I have talked to every technician available and everyone of them passed me on or said that they could not figure out why. I have learned that it is not a app that you can download. It is pre installed. After taking it in to Verizon, as a last ditch effort, they could not figure anything out so I have had to have it replaced! One thing is for sure, I now know all there is to know about the note 8! By the way I used the switch app to transfer from note 5 and I will not do that this time except for my music and saved files.

 

[anon(238680)]

Did you read this: https://forums.androidcentral.com/s...re-coloring-feature-my-note-8-a-new-post.html

 

[billyhousemover]

Yes but mine does not have at all. All of the ones at Verizon including the reps phones had it.

 

[nobrakes]

They couldn't flash a stock rom? I had a problem with my Note 4 couple years ago and went to best buy, the Samsung rep flashed a stock image and that fixed my issue.

 

[billyhousemover]

I suggested that and they said I should just replace it. They just want to make another sale. Not worth their time. I already have the new one on the same. Not looking forward to getting all the apps set up again but that's life I guess. At least the battery is running and charging cool and lasting a long time!

 

[smooth4lyfe]

I suggested that and they said I should just replace it. They just want to make another sale. Not worth their time. I already have the new one on the same. Not looking forward to getting all the apps set up again but that's life I guess. At least the battery is running and charging cool and lasting a long time!

You could have just backed up your Homescreen using Samsung Cloud....it restores your apps, themes, wallpapers, folders, etc. and organized it the exact way you had it before. Such a huge time saver.

 

[billyhousemover]

I'm worried that is what caused the problem so I'm going to load each app one at a time.

 

[pduffer]

They couldn't flash a stock rom? I had a problem with my Note 4 couple years ago and went to best buy, the Samsung rep flashed a stock image and that fixed my issue.

I'm thinking there's probably a big difference between the Samsung rep at Best buy and a Verizon clerk

 

[TechNut79]

You could have just backed up your Homescreen using Samsung Cloud....it restores your apps, themes, wallpapers, folders, etc. and organized it the exact way you had it before. Such a huge time saver.

What is this Samsung Cloud you speak of and how do I use it to backup all of that?

 

[chanchan05]

What is this Samsung Cloud you speak of and how do I use it to backup all of that?

Settings>Clouds and Accounts>Samsung Cloud

 

[L0n3N1nja]

They couldn't flash a stock rom? I had a problem with my Note 4 couple years ago and went to best buy, the Samsung rep flashed a stock image and that fixed my issue.

4 years experience at Verizon, we didn't have access to the ROMs or ability to flash like that. Even if we did, we went from slow computers to iPads for doing our work. Then there is also the fact no Verizon employee wants to waste their time doing that, their main income is commission while the Samsung rep at Best Buy is paid hourly.

So yeah, big difference between Verizon rep and Samsung rep.

 

[ol_jackburton]

Settings>Clouds and Accounts>Samsung Cloud

I do not see that on my phone, i am on verizon so maybe we do not have it.

 

[toenail_flicker]

I do not see that on my phone, i am on verizon so maybe we do not have it.

this Settings>Clouds and Accounts>Samsung, and then tap on Samsung under accounts and it will take you to the sync screen. that is your cloud area and you can choose which to sync/backup.

 

[TechNut79]

Settings>Clouds and Accounts>Samsung Cloud

I don't see it. I do see other Samsung stuff, but nothing for wallpapers or themes, etc.

 

[toenail_flicker]

I don't see it. I do see other Samsung stuff, but nothing for wallpapers or themes, etc.

this Settings>Clouds and Accounts>Samsung, and then tap on Samsung under accounts and it will take you to the sync screen. that is your cloud area and you can choose which to sync/backup.

 

[billyhousemover]

4 years experience at Verizon, we didn't have access to the ROMs or ability to flash like that. Even if we did, we went from slow computers to iPads for doing our work. Then there is also the fact no Verizon employee wants to waste their time doing that, their main income is commission while the Samsung rep at Best Buy is paid hourly.

So yeah, big difference between Verizon rep and Samsung rep.

Just didn't think about Best Buy. I never go there. At least they are sending me a new one with no hassle!

I'm thinking there's probably a big difference between the Samsung rep at Best buy and a Verizon clerk

 

[ol_jackburton]

this Settings>Clouds and Accounts>Samsung, and then tap on Samsung under accounts and it will take you to the sync screen. that is your cloud area and you can choose which to sync/backup.

thanks for trying to help, but that is not on my phone.

 

[toenail_flicker]

thanks for trying to help, but that is not on my phone.
View attachment 268138
View attachment 268140
View attachment 268141
View attachment 268142

go down and tap on accounts and then follow the rest... (the yellowish section)

 

[ol_jackburton]

go down and tap on accounts and then follow the rest... (the yellowish section)

I am sure i am just being dense, but here is what i see when i tap on accounts

 

[TechNut79]

Not there. This is what I see.