1. NicoleW78's Avatar
    I rebooted my Note 8 and it won't come back on. The blue LED is on, but it is completely unresponsive. I've tried holding down the power button (up to a minute) and nothing.

    What else can I try?

    Thanks.
    09-15-2017 11:52 PM
  2. BobR1908's Avatar
    Hey Nicole, encountered this myself. Try holding the power and volume down button for approx 10 seconds. This worked for me, the phone rebooted and I have been fine since.
    09-15-2017 11:55 PM
  3. Kilroy672's Avatar
    I didn't know the Note 8 could be rooted? You can try to go into recovery and do a factory reset. I thought it read rooted. I'm tired and read it wrong.
    09-15-2017 11:55 PM
  4. NicoleW78's Avatar
    BobR1908 - This worked. Thank you!
    09-16-2017 12:17 AM
  5. BobR1908's Avatar
    BobR1908 - This worked. Thank you!
    Great news! Software can be finicky sometimes
    Rayshetta Brown likes this.
    09-16-2017 12:20 AM
  6. H3aTeRzz's Avatar
    Same thing occurred on my S8 Plus. Had to use the power and volume down button to reset it. As well.
    09-17-2017 04:39 PM
  7. Rayshetta Brown's Avatar
    I had the same issue with my note 8 ,it wouldn't turn on. I read the messages on the page of holding the volume button and the power button at the same time. It turned on in 10 secs.
    11-25-2017 09:00 AM
  8. j_hansen's Avatar
    if you have the power cable plugged in, unplug it and try again
    11-25-2017 09:22 AM

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