10-09-2017 03:16 PM
45 12
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  1. AZwldcats's Avatar
    So In the last months I have had 2 Samsung phones brick on me. Both same symptons.

    3 weeks ago my Work issued Verizon S8 ran completely dead. Battery to 0% and shut down. When I got back to power and plugged it in... Nada.. Zilch.
    For a sec vibrated and circle charge indicator that almost immediately went away. After that Never showed charging again.
    Tried:
    Hold power for minutes.
    Hold Power + Volume for a minute
    Hold Power + VOlume Down.
    Hold Power + Bixby
    Hold Power + Bixby + Volume Up
    Hold Power + Bixby + Volume Down

    Tried Different chargers and cables and wireless charging.

    All made zero change
    Had to get a Warranty swap

    Last night my Note 8 also drained to 0% and Shut down,
    When I got back to power and plugged it in... Nada.. Zilch.
    For a sec vibrated and circle charge indicator that almost immediately went away.

    Tried same things as above. No Change.
    Had to book a claim with Premium Care. Will have a new one tomorrow.

    Don't know what's up but 2 Sammy phones did same thing in a month. Odd.....
    stronggeek likes this.
    09-19-2017 10:37 PM
  2. jayp1306's Avatar
    Could be trying to fast charge it when dead? Possibility that it spikes the voltage and the phone won't turn on due to incorrect voltage. Just a thought after the issues last year. The typical voltage in a battery 3.77 but at peak can be 4.77. When you first put a lithium battery on a charge source the voltage will be 4.77 but mah will be 0 instead of 1-3300 for example for the note. Just a thought, could just be crap luck. I ran it down to 1% today and I'm back to 100% with no issues.
    09-19-2017 10:47 PM
  3. Jewels81's Avatar
    Dang. That totally bites. Been years since I've let my phone die like that. Thanks for the heads up. Sorry for your luck
    09-19-2017 10:47 PM
  4. PJRed2008's Avatar
    Have seen others report this and its very odd, like the entire firmware is being erased when power is lost. Makes no sense at all.
    09-19-2017 10:50 PM
  5. AZwldcats's Avatar
    . Just a thought, could just be crap luck. I ran it down to 1% today and I'm back to 100% with no issues.
    Glad you are good.

    But crap luck on a S8 then a N8 in 3 weeks. Seems a lil more than that.
    jayp1306 and toenail_flicker like this.
    09-19-2017 10:54 PM
  6. blaine07's Avatar
    09-19-2017 11:18 PM
  7. blaine07's Avatar
    Have seen others report this and its very odd, like the entire firmware is being erased when power is lost. Makes no sense at all.
    Like it didn't have a "KAM"??
    09-19-2017 11:18 PM
  8. jayp1306's Avatar
    Glad you are good.

    But crap luck on a S8 then a N8 in 3 weeks. Seems a lil more than that.
    Yeah that's why I was saying it could be part of the software to monitor mah vs voltage and disable charging below a threshold that's being incorrectly reported as dangerous somehow.
    09-19-2017 11:23 PM
  9. EMGSM's Avatar
    Hope the next one that comes in is fine.
    AZwldcats likes this.
    09-20-2017 12:27 AM
  10. Old g's Avatar
    wasn't for bad luck you wouldn't have any luck at all
    09-20-2017 06:50 AM
  11. crpeters82's Avatar
    I would not purchase a lotto ticket in the near future!
    09-20-2017 08:51 AM
  12. darkkterror's Avatar
    Eh, well, technically it is VERY bad for a lithium ion battery to hit "true" 0% charge. So much so that many batteries are designed not to charge once they are completely drained. HOWEVER, the batteries are usually calibrated in a way that 0% isn't TRUE 0% (there's actually some charge still left over). This is done to avoid end users from letting the battery fully deplete. I wonder if that didn't quite work out as intended in the case of your phones? Not sure.
    09-20-2017 09:30 AM
  13. jhimmel's Avatar
    I bet you could have revived it by stack charging. Plug in for 30 seconds , and unplug for 30 seconds. Repeat for about 10 or 20 cycles. I have revived smart phones and tablets that have run to zero and wouldn't do anything a number of times. This process stacks enough of a charge for the phones charging management to take over.
    09-20-2017 09:38 AM
  14. areyes163's Avatar
    I'll try it today and let you know. At least I'll try. It's habit to charge it when it gets low. Lol. But I will try and let it die.
    09-20-2017 09:41 AM
  15. crpeters82's Avatar
    I'll try it today and let you know. At least I'll try. It's habit to charge it when it gets low. Lol. But I will try and let it die.
    Not all heroes wear capes!
    09-20-2017 09:49 AM
  16. toenail_flicker's Avatar
    I bet you could have revived it by stack charging. Plug in for 30 seconds , and unplug for 30 seconds. Repeat for about 10 or 20 cycles. I have revived smart phones and tablets that have run to zero and wouldn't do anything a number of times. This process stacks enough of a charge for the phones charging management to take over.
    I'd never heard of this. thanks for posting it.
    09-20-2017 09:49 AM
  17. Carrie Greicar's Avatar
    So In the last months I have had 2 Samsung phones brick on me. Both same symptons.

    3 weeks ago my Work issued Verizon S8 ran completely dead. Battery to 0% and shut down. When I got back to power and plugged it in... Nada.. Zilch.
    For a sec vibrated and circle charge indicator that almost immediately went away. After that Never showed charging again.
    Tried:
    Hold power for minutes.
    Hold Power + Volume for a minute
    Hold Power + VOlume Down.
    Hold Power + Bixby
    Hold Power + Bixby + Volume Up
    Hold Power + Bixby + Volume Down

    Tried Different chargers and cables and wireless charging.

    All made zero change
    Had to get a Warranty swap

    Last night my Note 8 also drained to 0% and Shut down,
    When I got back to power and plugged it in... Nada.. Zilch.
    For a sec vibrated and circle charge indicator that almost immediately went away.

    Tried same things as above. No Change.
    Had to book a claim with Premium Care. Will have a new one tomorrow.

    Don't know what's up but 2 Sammy phones did same thing in a month. Odd.....
    How long are you waiting after charging to try to power it back on? I had an old Note 8 that had to be back up to around 10% before it would turn back on.
    toenail_flicker and 11B1P like this.
    09-20-2017 10:26 AM
  18. toenail_flicker's Avatar
    How long are you waiting after charging to try to power it back on? I had an old Note 8 that had to be back up to around 10% before it would turn back on.
    "old Note 8"
    Note 8?
    Jewels81 likes this.
    09-20-2017 10:40 AM
  19. Carrie Greicar's Avatar
    Auto correct should have been note 4
    Jewels81 and toenail_flicker like this.
    09-20-2017 10:46 AM
  20. texn884's Avatar
    ya sometimes it takes a while for the phone to get enough charge to be born again
    11B1P and Disk4mat like this.
    09-20-2017 11:20 AM
  21. jjinal's Avatar
    I bet you could have revived it by stack charging. Plug in for 30 seconds , and unplug for 30 seconds. Repeat for about 10 or 20 cycles. I have revived smart phones and tablets that have run to zero and wouldn't do anything a number of times. This process stacks enough of a charge for the phones charging management to take over.
    Are you suggesting cell phone CPR??? Don't forget to press the screen 5 times between cycles! 😂
    09-20-2017 11:35 AM
  22. jacker's Avatar
    Hate to say it but Galaxy phones have always been notorious for sudden death when fully discharged.

    This goes back to the gs3 I owned.
    09-20-2017 12:10 PM
  23. gregg6942's Avatar
    So In the last months I have had 2 Samsung phones brick on me. Both same symptons.

    3 weeks ago my Work issued Verizon S8 ran completely dead. Battery to 0% and shut down. When I got back to power and plugged it in... Nada.. Zilch.
    For a sec vibrated and circle charge indicator that almost immediately went away. After that Never showed charging again.
    Tried:
    Hold power for minutes.
    Hold Power + Volume for a minute
    Hold Power + VOlume Down.
    Hold Power + Bixby
    Hold Power + Bixby + Volume Up
    Hold Power + Bixby + Volume Down

    Tried Different chargers and cables and wireless charging.

    All made zero change
    Had to get a Warranty swap

    Last night my Note 8 also drained to 0% and Shut down,
    When I got back to power and plugged it in... Nada.. Zilch.
    For a sec vibrated and circle charge indicator that almost immediately went away.

    Tried same things as above. No Change.
    Had to book a claim with Premium Care. Will have a new one tomorrow.

    Don't know what's up but 2 Sammy phones did same thing in a month. Odd.....
    Try holding volume down,power button and the home button all at same time
    09-20-2017 12:14 PM
  24. jackjack1969's Avatar
    I've had mine completely die twice and no problem recharging. I'm lucky like that I guess lol
    09-20-2017 12:17 PM
  25. djepperson1's Avatar
    I've had mine completely die twice and no problem recharging. I'm lucky like that I guess lol
    You shouldn't jinx yourself better knock on wood now
    AZwldcats and texn884 like this.
    09-20-2017 12:32 PM
45 12

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