11-27-2017 09:49 AM
57 123
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  1. AZwldcats's Avatar
    So In the last months I have had 2 Samsung phones brick on me. Both same symptons.

    3 weeks ago my Work issued Verizon S8 ran completely dead. Battery to 0% and shut down. When I got back to power and plugged it in... Nada.. Zilch.
    For a sec vibrated and circle charge indicator that almost immediately went away. After that Never showed charging again.
    Tried:
    Hold power for minutes.
    Hold Power + Volume for a minute
    Hold Power + VOlume Down.
    Hold Power + Bixby
    Hold Power + Bixby + Volume Up
    Hold Power + Bixby + Volume Down

    Tried Different chargers and cables and wireless charging.

    All made zero change
    Had to get a Warranty swap

    Last night my Note 8 also drained to 0% and Shut down,
    When I got back to power and plugged it in... Nada.. Zilch.
    For a sec vibrated and circle charge indicator that almost immediately went away.

    Tried same things as above. No Change.
    Had to book a claim with Premium Care. Will have a new one tomorrow.

    Don't know what's up but 2 Sammy phones did same thing in a month. Odd.....
    stronggeek likes this.
    09-19-2017 11:37 PM
  2. jayp1306's Avatar
    Could be trying to fast charge it when dead? Possibility that it spikes the voltage and the phone won't turn on due to incorrect voltage. Just a thought after the issues last year. The typical voltage in a battery 3.77 but at peak can be 4.77. When you first put a lithium battery on a charge source the voltage will be 4.77 but mah will be 0 instead of 1-3300 for example for the note. Just a thought, could just be crap luck. I ran it down to 1% today and I'm back to 100% with no issues.
    09-19-2017 11:47 PM
  3. Jewels81's Avatar
    Dang. That totally bites. Been years since I've let my phone die like that. Thanks for the heads up. Sorry for your luck
    09-19-2017 11:47 PM
  4. PJRed2008's Avatar
    Have seen others report this and its very odd, like the entire firmware is being erased when power is lost. Makes no sense at all.
    Hunter Tinney and H3aTeRzz like this.
    09-19-2017 11:50 PM
  5. AZwldcats's Avatar
    . Just a thought, could just be crap luck. I ran it down to 1% today and I'm back to 100% with no issues.
    Glad you are good.

    But crap luck on a S8 then a N8 in 3 weeks. Seems a lil more than that.
    jayp1306 and toenail_flicker like this.
    09-19-2017 11:54 PM
  6. blaine07's Avatar
    09-20-2017 12:18 AM
  7. blaine07's Avatar
    Have seen others report this and its very odd, like the entire firmware is being erased when power is lost. Makes no sense at all.
    Like it didn't have a "KAM"??
    09-20-2017 12:18 AM
  8. jayp1306's Avatar
    Glad you are good.

    But crap luck on a S8 then a N8 in 3 weeks. Seems a lil more than that.
    Yeah that's why I was saying it could be part of the software to monitor mah vs voltage and disable charging below a threshold that's being incorrectly reported as dangerous somehow.
    09-20-2017 12:23 AM
  9. EMGSM's Avatar
    Hope the next one that comes in is fine.
    AZwldcats likes this.
    09-20-2017 01:27 AM
  10. Old g's Avatar
    wasn't for bad luck you wouldn't have any luck at all
    09-20-2017 07:50 AM
  11. crpeters82's Avatar
    I would not purchase a lotto ticket in the near future!
    09-20-2017 09:51 AM
  12. darkkterror's Avatar
    Eh, well, technically it is VERY bad for a lithium ion battery to hit "true" 0% charge. So much so that many batteries are designed not to charge once they are completely drained. HOWEVER, the batteries are usually calibrated in a way that 0% isn't TRUE 0% (there's actually some charge still left over). This is done to avoid end users from letting the battery fully deplete. I wonder if that didn't quite work out as intended in the case of your phones? Not sure.
    09-20-2017 10:30 AM
  13. jhimmel's Avatar
    I bet you could have revived it by stack charging. Plug in for 30 seconds , and unplug for 30 seconds. Repeat for about 10 or 20 cycles. I have revived smart phones and tablets that have run to zero and wouldn't do anything a number of times. This process stacks enough of a charge for the phones charging management to take over.
    09-20-2017 10:38 AM
  14. areyes163's Avatar
    I'll try it today and let you know. At least I'll try. It's habit to charge it when it gets low. Lol. But I will try and let it die.
    09-20-2017 10:41 AM
  15. crpeters82's Avatar
    I'll try it today and let you know. At least I'll try. It's habit to charge it when it gets low. Lol. But I will try and let it die.
    Not all heroes wear capes!
    09-20-2017 10:49 AM
  16. toenail_flicker's Avatar
    I bet you could have revived it by stack charging. Plug in for 30 seconds , and unplug for 30 seconds. Repeat for about 10 or 20 cycles. I have revived smart phones and tablets that have run to zero and wouldn't do anything a number of times. This process stacks enough of a charge for the phones charging management to take over.
    I'd never heard of this. thanks for posting it.
    09-20-2017 10:49 AM
  17. Carrie Greicar's Avatar
    So In the last months I have had 2 Samsung phones brick on me. Both same symptons.

    3 weeks ago my Work issued Verizon S8 ran completely dead. Battery to 0% and shut down. When I got back to power and plugged it in... Nada.. Zilch.
    For a sec vibrated and circle charge indicator that almost immediately went away. After that Never showed charging again.
    Tried:
    Hold power for minutes.
    Hold Power + Volume for a minute
    Hold Power + VOlume Down.
    Hold Power + Bixby
    Hold Power + Bixby + Volume Up
    Hold Power + Bixby + Volume Down

    Tried Different chargers and cables and wireless charging.

    All made zero change
    Had to get a Warranty swap

    Last night my Note 8 also drained to 0% and Shut down,
    When I got back to power and plugged it in... Nada.. Zilch.
    For a sec vibrated and circle charge indicator that almost immediately went away.

    Tried same things as above. No Change.
    Had to book a claim with Premium Care. Will have a new one tomorrow.

    Don't know what's up but 2 Sammy phones did same thing in a month. Odd.....
    How long are you waiting after charging to try to power it back on? I had an old Note 8 that had to be back up to around 10% before it would turn back on.
    toenail_flicker and 11B1P like this.
    09-20-2017 11:26 AM
  18. toenail_flicker's Avatar
    How long are you waiting after charging to try to power it back on? I had an old Note 8 that had to be back up to around 10% before it would turn back on.
    "old Note 8"
    Note 8?
    Jewels81 likes this.
    09-20-2017 11:40 AM
  19. Carrie Greicar's Avatar
    Auto correct should have been note 4
    Jewels81 and toenail_flicker like this.
    09-20-2017 11:46 AM
  20. texn884's Avatar
    ya sometimes it takes a while for the phone to get enough charge to be born again
    11B1P and Disk4mat like this.
    09-20-2017 12:20 PM
  21. jjinal's Avatar
    I bet you could have revived it by stack charging. Plug in for 30 seconds , and unplug for 30 seconds. Repeat for about 10 or 20 cycles. I have revived smart phones and tablets that have run to zero and wouldn't do anything a number of times. This process stacks enough of a charge for the phones charging management to take over.
    Are you suggesting cell phone CPR??? Don't forget to press the screen 5 times between cycles! 😂
    09-20-2017 12:35 PM
  22. jacker's Avatar
    Hate to say it but Galaxy phones have always been notorious for sudden death when fully discharged.

    This goes back to the gs3 I owned.
    09-20-2017 01:10 PM
  23. gregg6942's Avatar
    So In the last months I have had 2 Samsung phones brick on me. Both same symptons.

    3 weeks ago my Work issued Verizon S8 ran completely dead. Battery to 0% and shut down. When I got back to power and plugged it in... Nada.. Zilch.
    For a sec vibrated and circle charge indicator that almost immediately went away. After that Never showed charging again.
    Tried:
    Hold power for minutes.
    Hold Power + Volume for a minute
    Hold Power + VOlume Down.
    Hold Power + Bixby
    Hold Power + Bixby + Volume Up
    Hold Power + Bixby + Volume Down

    Tried Different chargers and cables and wireless charging.

    All made zero change
    Had to get a Warranty swap

    Last night my Note 8 also drained to 0% and Shut down,
    When I got back to power and plugged it in... Nada.. Zilch.
    For a sec vibrated and circle charge indicator that almost immediately went away.

    Tried same things as above. No Change.
    Had to book a claim with Premium Care. Will have a new one tomorrow.

    Don't know what's up but 2 Sammy phones did same thing in a month. Odd.....
    Try holding volume down,power button and the home button all at same time
    09-20-2017 01:14 PM
  24. jackjack1969's Avatar
    I've had mine completely die twice and no problem recharging. I'm lucky like that I guess lol
    09-20-2017 01:17 PM
  25. djepperson1's Avatar
    I've had mine completely die twice and no problem recharging. I'm lucky like that I guess lol
    You shouldn't jinx yourself better knock on wood now
    AZwldcats and texn884 like this.
    09-20-2017 01:32 PM
57 123

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