10-27-2017 04:40 PM
29 12
tools
  1. felloffthetruck's Avatar
    I filed for the 360 camera on 9/20 and it still says processing gift and nothing sent.

    How long did it take to receive you promo item from Samsung?
    09-28-2017 09:02 AM
  2. msyk5645's Avatar
    It about two months from the time I claimed them to receive my promo items with my S8+
    09-28-2017 09:16 AM
  3. pool_shark's Avatar
    The website says either 4-6 or 6-8 weeks, don't remember.
    09-28-2017 09:20 AM
  4. srvctec's Avatar
    It says 6-8 weeks on mine- just checked.
    09-28-2017 09:24 AM
  5. anon(782252)'s Avatar
    Looks like the backlog is growing. Submitted mine on 9/6 and received the camera on 9/12.
    09-28-2017 09:44 AM
  6. ROE_HUNTER's Avatar
    I filed for the 360 camera on 9/20 and it still says processing gift and nothing sent.

    How long did it take to receive you promo item from Samsung?
    Mine says 6-8 weeks.
    09-28-2017 09:48 AM
  7. ahhChu's Avatar
    Samsung sent promotional items in the same box as the device when preordered. I got everything 9/7
    smooches680 likes this.
    09-28-2017 10:04 AM
  8. Jewels81's Avatar
    I got approved for the sd card and wireless charger on 9/6. Mine changed to sent on Tuesday. But no tracking info or anything yet. Makes me wonder if their system is wrong, it will show up without tracking or they just haven't shipped it yet.
    09-28-2017 10:12 AM
  9. doxidad's Avatar
    I got approved for the sd card and wireless charger on 9/6. Mine changed to sent on Tuesday. But no tracking info or anything yet. Makes me wonder if their system is wrong, it will show up without tracking or they just haven't shipped it yet.
    I got my approval on 9/8 and it still says 6-8 weeks.
    Jewels81 likes this.
    09-28-2017 10:25 AM
  10. Jewels81's Avatar
    I got my approval on 9/8 and it still says 6-8 weeks.
    I think a lot more people went for the sd card and wireless charger. So that could be the delay. But our 6 to 8 weeks ain't went by yet.
    09-28-2017 10:44 AM
  11. dannycass04's Avatar
    Just curious if anyone would know the answer to this or has experienced this before. So I pre-ordered the Note 8 through Verizon. When the Note 8 arrived on Sept. 15th, they had shipped the wrong color. I set up the Shop Samsung app and claimed my pre-order goodies, (charger and SD Card). Once the Note 8 officially released, I took my phone to Verizon to exchange it for the correct color. On the original Note 8 I was able to view the promotion goodies in the Shop Samsung app but when I tried to look at them on the new device, it won't show anything about the items. I know the promotions go by the IMEI # of the device but I'm just curious if my order is still in the system. I was told I'd receive a shipping confirmation email when the items were shipped, which I haven't received yet so I was wondering if anyone has experienced this before. Thanks in advance
    09-28-2017 06:23 PM
  12. jay887's Avatar
    Just curious if anyone would know the answer to this or has experienced this before. So I pre-ordered the Note 8 through Verizon. When the Note 8 arrived on Sept. 15th, they had shipped the wrong color. I set up the Shop Samsung app and claimed my pre-order goodies, (charger and SD Card). Once the Note 8 officially released, I took my phone to Verizon to exchange it for the correct color. On the original Note 8 I was able to view the promotion goodies in the Shop Samsung app but when I tried to look at them on the new device, it won't show anything about the items. I know the promotions go by the IMEI # of the device but I'm just curious if my order is still in the system. I was told I'd receive a shipping confirmation email when the items were shipped, which I haven't received yet so I was wondering if anyone has experienced this before. Thanks in advance
    Yes it will still be in place...you will be able to view it via their website...just enter the email you used. I had to exchange both mine and my husband phones but my gifts still show on the website. Nothing's changed.
    09-28-2017 06:53 PM
  13. jay887's Avatar
    I got approved for the sd card and wireless charger on 9/6. Mine changed to sent on Tuesday. But no tracking info or anything yet. Makes me wonder if their system is wrong, it will show up without tracking or they just haven't shipped it yet.
    My mom's did the same...it says sent but it doesn't have a sent date or tracking
    Jewels81 likes this.
    09-28-2017 06:53 PM
  14. jay887's Avatar
    Looks like the backlog is growing. Submitted mine on 9/6 and received the camera on 9/12.
    Same...my husband got his camera the very next week it was on the 14th I think....lol I did the camera for myself on the 22nd and no movement. So I would agree they are getting backed up with the cameras as well now.
    09-28-2017 06:55 PM
  15. amyf27's Avatar
    I filed for the 360 camera on 9/20 and it still says processing gift and nothing sent.

    How long did it take to receive you promo item from Samsung?
    I filed on the day I got my Note 8, Sept 7. Went for the card and wireless charger. Approved quick in like a day, but still says review in progress. Well...at least we have the PHONES right?๐Ÿ˜„
    Jewels81 and smooches680 like this.
    09-28-2017 06:56 PM
  16. Jewels81's Avatar
    My mom's did the same...it says sent but it doesn't have a sent date or tracking
    Yeah. I can wait tho since it's free. Just glad I'm not one of the ones still waiting on their phone lol should get update soon.
    09-28-2017 07:07 PM
  17. Katrina White1's Avatar
    I filed on the day I got my Note 8, Sept 7. Went for the card and wireless charger. Approved quick in like a day, but still says review in progress. Well...at least we have the PHONES right?๐Ÿ˜„
    My thoughts exactly! The phone is the prize!

    I got the phone and was approved on 9/15. Shows 6-8 weeks.
    09-28-2017 07:29 PM
  18. smooches680's Avatar
    Mine says 6-8 weeks also
    09-28-2017 08:03 PM
  19. YYCmanders's Avatar
    I received my freebies today so I doubt it'll be long for others to get thiers. I was told 6 to 8 weeks originally
    09-28-2017 08:20 PM
  20. athenatp's Avatar
    I got my phone on the 14th and it still 6-8 weeks. I went for the camera. No worries. As long as it is approved I can wait.
    09-28-2017 08:47 PM
  21. Jewels81's Avatar
    My thoughts exactly! The phone is the prize!

    I got the phone and was approved on 9/15. Shows 6-8 weeks.
    Shoot the real prize beside having this beautiful midnight black beauty is having one with absolutely no problems. I've had it since Sept 5th and not one problem. I feel blessed to not have any problems like some people here have. Lmao I'm repeating myself. Haha bye now lol
    Katrina White1 likes this.
    09-28-2017 08:54 PM
  22. blaine07's Avatar
    Received mine the week following my phone's arrival. Moment I got phone turned on I submitted.
    09-28-2017 10:51 PM
  23. dannycass04's Avatar
    That's good to hear. Thank you. What website did you look yours up on? Just samsung.com?
    09-28-2017 11:37 PM
  24. Gareee's Avatar
    Picked my note 8 up and registered the day before the official launch, and my camera arrives tomorrow.
    09-29-2017 09:09 AM
  25. Amele's Avatar
    I submitted mine on sept 6, day after I got phone and was approved the same day but now it just says processing. Maybe they ran out of the sd cards and are twiddling their (and our) thumbs waiting for more? I'd like my wireless charger please. The cheapie one I had for Note 7 kind of works but not reliably.
    09-29-2017 01:05 PM
29 12

Similar Threads

  1. Replies: 2
    Last Post: 01-17-2018, 03:15 PM
  2. how to get acuurate location in android?
    By adheyogesh in forum Android Apps
    Replies: 2
    Last Post: 09-29-2017, 12:44 PM
  3. How to take a screenshot
    By Denise K in forum ZTE Grand X 3
    Replies: 1
    Last Post: 09-29-2017, 01:23 AM
  4. Replies: 1
    Last Post: 09-28-2017, 12:53 PM
  5. Replies: 0
    Last Post: 09-28-2017, 07:42 AM
LINK TO POST COPIED TO CLIPBOARD