11-21-2017 11:08 PM
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  1. zipro's Avatar
    My Note 8 is still on the August 1 patch level - has anyone gotten any later security updates?

    If Samsung thinks they can sell this thing at 1000$ and then not issue at least basic Android security patches, they're wrong.
    10-15-2017 06:18 AM
  2. RumoredNow's Avatar
    IMHO, Samsung's record on updates has always been poor. I've owned them in the past and my wife runs nothing but.

    My Sony Xperia X got the October 1 patch on like Oct 4. It debuted on Marshmallow and is slated for Oreo. If fast and regular updates/upgrades are a priority I would never recommend Samsung phones or tablets for that, even the top tier models. Many OEMs trounce them in this regard month in and month out.
    libra89 and Scott337 like this.
    10-15-2017 06:42 AM
  3. marzfreerider's Avatar
    Mine is still on August as well. I thought it being new it would at least get September update when I got it, I was wrong. But I agree for the money they are charging and make they should be way better for updates.
    10-15-2017 06:54 AM
  4. badcat's Avatar
    Samsung had been doing well with the patches up until now. Since I got my unlocked S8 I have recieved the monthly patches about 3 to 4 weeks after Google has released them. It figures that on probably the most important patch of the year they screw the pooch.
    10-15-2017 06:59 AM
  5. filanto's Avatar
    my s8 got the last update on the 6th. maybe your carrier is sitting on it
    10-15-2017 08:45 AM
  6. cmb713's Avatar
    I'm getting the Note 8 to replace my Honor Note 8. It's still stuck on the August 5th update as well.
    10-15-2017 09:04 AM
  7. Jewels81's Avatar
    Um don't Samsung send it out to carriers and the carriers are responsible for sending them out?
    Makad and jimd1050 like this.
    10-15-2017 09:30 AM
  8. BriniaSona's Avatar
    BlackBerry and google are the fastest. I'm coming from their devices. So this is going to be slow and painful I guess.
    10-15-2017 09:44 AM
  9. zipro's Avatar
    Um don't Samsung send it out to carriers and the carriers are responsible for sending them out?
    I have an unlocked / unbranded version, didn't get it from a carrier
    10-15-2017 10:00 AM
  10. Jewels81's Avatar
    I have an unlocked / unbranded version, didn't get it from a carrier
    Sorry. Didn't know you had the unlocked note8.
    10-15-2017 10:03 AM
  11. jmz768's Avatar
    I'm still on the August update as well. Then again, I'm using a Note 4.
    10-15-2017 10:10 AM
  12. pool_shark's Avatar
    Since when does the price of the device dictate the frequency of updates?
    10-15-2017 10:17 AM
  13. Lepa79's Avatar
    I had s8 Plus before note 8 and security updates from AT&T we coming out like 3 weeks after released by google. This Note 8 still sitting on August security patch which is so very strange. I thought Note 8 will be as fast as S8 Plus.
    10-15-2017 10:55 AM
  14. donm527's Avatar
    Paying top shelf price for a product you'd hope that you're not just paying for the latest in hardware and software at that time but that they have a commitment to making sure the product... hardware and software... is supported at highest level pushing updates and bug fixes to continually run at its best and show a level of commitment to it... at least for the year.

    But unless you bought a Nexus or Pixel, you pretty much know you're not going to get the type of updates iOS does. You buy a product like an S8 that had the latest and greatest 7.0... you know you're not probably not going to get 7.1 in its lifetime and have to wait for 8.0 and buy that time new phones will probably have gone 8.1.

    Where you buy a Pixel and people will still say it's the fastest smoothest running phone a year later and maybe beyond because it continues to get the latest updates the day it comes out, Samsung phones will be known to start getting 'the lag' after some time and you live with it. I really hope not the case since this is my first Samsung.

    Security patches are from the manufacturer directly without having to wait for carriers to push. You'd think companies like Samsung would dedicate a little more into their Software side to Security updates regularly. The fact they don't shows how much they really put into a phone after it's been released... Heck they are even known to be worse updating their own unlocked phones.

    Since when does the price of the device dictate the frequency of updates?
    10-15-2017 11:09 AM
  15. srgonu's Avatar
    Looks like some issue with Sept and Oct updates. Even my Nexus 5X didn't receive them yet. so, relax folks.
    srvctec, jimd1050 and SilasOne like this.
    10-15-2017 11:29 AM
  16. Peter Starzynski's Avatar
    You must be on sprint. My Galaxy s8 is still on the August 1st patch.

    Although, I am waiting for Android 7.1.1 to come to my Galaxy s8.
    10-15-2017 11:33 AM
  17. Broken Vet's Avatar
    My Note 8 is still on the August 1 patch level - has anyone gotten any later security updates?

    If Samsung thinks they can sell this thing at 1000$ and then not issue at least basic Android security patches, they're wrong.
    YEAH, they're wrong. You need to contact Samsung and tell them how it is. Probably should return your Note 8 and then boycott them. I can't say that we'll rally behind you, but we will be using our Note 8's to await an update from you on your progress. Good luck on your mission.
    10-15-2017 11:41 AM
  18. Tsepz_GP's Avatar
    Since when does the price of the device dictate the frequency of updates?
    No idea.

    Seems his phone broke from not getting the latest patch, and is now a paperweight.

    At least I assume so going by the way people are going on here.
    Ry, srvctec, pool_shark and 4 others like this.
    10-15-2017 11:47 AM
  19. pool_shark's Avatar
    Paying top shelf price for a product you'd hope that you're not just paying for the latest in hardware and software at that time but that they have a commitment to making sure the product... hardware and software... is supported at highest level pushing updates and bug fixes to continually run at its best and show a level of commitment to it... at least for the year.

    But unless you bought a Nexus or Pixel, you pretty much know you're not going to get the type of updates iOS does. You buy a product like an S8 that had the latest and greatest 7.0... you know you're not probably not going to get 7.1 in its lifetime and have to wait for 8.0 and buy that time new phones will probably have gone 8.1.

    Where you buy a Pixel and people will still say it's the fastest smoothest running phone a year later and maybe beyond because it continues to get the latest updates the day it comes out, Samsung phones will be known to start getting 'the lag' after some time and you live with it. I really hope not the case since this is my first Samsung.

    Security patches are from the manufacturer directly without having to wait for carriers to push. You'd think companies like Samsung would dedicate a little more into their Software side to Security updates regularly. The fact they don't shows how much they really put into a phone after it's been released... Heck they are even known to be worse updating their own unlocked phones.
    I don't immediately install the latest updates on my million dollar servers at work.
    Patches can and often do break applications and/or disrupt the proper operation of hardware.

    Just recently I patched openssh for a security vulnerability, then couldn't login because the patch changed to encryption and the app used to login couldn't use it. The app which is 3rd party, also needed an update.

    My WAS servers need to be parched, but I know the patches will break some of the apps on the server, so I can't just patch them without thorough testing of the apps using WAS.

    My point is, just because a patch exist doesn't mean immediately roll it out. It needs thorough testing.
    10-15-2017 11:52 AM
  20. badcat's Avatar
    Looks like some issue with Sept and Oct updates. Even my Nexus 5X didn't receive them yet. so, relax folks.
    My 5X has received both patches. Got Octobers this morning.
    10-15-2017 12:13 PM
  21. Tsepz_GP's Avatar
    I don't immediately install the latest updates on my million dollar servers at work.
    Patches can and often do break applications and/or disrupt the proper operation of hardware.

    Just recently I patched openssh for a security vulnerability, then couldn't login because the patch changed to encryption and the app used to login couldn't use it. The app which is 3rd party, also needed an update.

    My WAS servers need to be parched, but I know the patches will break some of the apps on the server, so I can't just patch them without thorough testing of the apps using WAS.

    My point is, just because a patch exist doesn't mean immediately roll it out. It needs thorough testing.
    Exactly.

    There was recently a notifications issue on some devices when a patch came out a few months ago.

    Honestly if having a device that gets Security Updates immediately is the only thing that matters, you are best off getting a Pixel.
    srvctec likes this.
    10-15-2017 12:40 PM
  22. donm527's Avatar
    I put phone updates and security updates on a different level to server/enterprise updates for many reasons but there are more complexities and moving parts to enterprise updates over many more years. I don't think you can really compare them the same way.

    Tha's why, like you, and from experience I am not quick to push updates on an Enterprise level but there is a value of having such support and updates available.

    But anyways even though I mentioned having the latest updates as they come out, my point was also about getting the proper support through the life of the product or at least the warranty.

    I don't immediately install the latest updates on my million dollar servers at work.
    Patches can and often do break applications and/or disrupt the proper operation of hardware.
    10-15-2017 01:25 PM
  23. badcat's Avatar
    I don't immediately install the latest updates on my million dollar servers at work.
    Patches can and often do break applications and/or disrupt the proper operation of hardware.

    Just recently I patched openssh for a security vulnerability, then couldn't login because the patch changed to encryption and the app used to login couldn't use it. The app which is 3rd party, also needed an update.

    My WAS servers need to be parched, but I know the patches will break some of the apps on the server, so I can't just patch them without thorough testing of the apps using WAS.

    My point is, just because a patch exist doesn't mean immediately roll it out. It needs thorough testing.
    That is exactly how Experian got hacked. Delaying security patches.
    10-15-2017 02:24 PM
  24. JHBThree's Avatar
    That is exactly how Experian got hacked. Delaying security patches.
    No. Experian got hacked because someone didn't install it, not because they took extra time to make sure it didn't break something.
    10-15-2017 02:28 PM
  25. pool_shark's Avatar
    I put phone updates and security updates on a different level to server/enterprise updates for many reasons but there are more complexities and moving parts to enterprise updates over many more years. I don't think you can really compare them the same way.

    Tha's why, like you, and from experience I am not quick to push updates on an Enterprise level but there is a value of having such support and updates available.

    But anyways even though I mentioned having the latest updates as they come out, my point was also about getting the proper support through the life of the product or at least the warranty.
    Sure, but it shows price doesn't dictate updates. It also shows how much testing needs to go on just for the few to hundreds of users on a particular server, within the same organization.

    With the mobile devices, you have multiple carriers, each having made different changes, adding/removing apps, changing/removing settings, the patches require extensive testing before pushing out to millions of devices, with any number of differences.
    10-15-2017 02:29 PM
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