1. mia_xoxo's Avatar
    Does anyone know if there is a way to correct the quality of videos being sent and received? When anyone sends a video to my phone or my husband's (S8+) they are terrible. Like you can hardly make out what is going on. Same thing happens if I send a video out. Never experienced this on our iPhones so I'm sure there should be a way around it.
    10-20-2017 07:02 PM
  2. Erick47's Avatar
    this is literally your carrier limiting your videos if you're sending them in a text. email, WiFi sharing, and bluetooth sharing won't do this.
    toenail_flicker and SilasOne like this.
    10-20-2017 07:11 PM
  3. djlee0314's Avatar
    I'm assuming you were using iMessage previously to send videos? iMessage doesn't compress (think Facebook messenger, whatsapp, Google messenger) whereas now you're utilizing MMS which compresses. Just Google "mms vs iMessage" for more thorough explanation.
    Heavens1 likes this.
    10-20-2017 07:36 PM
  4. donm527's Avatar
    This is one of the most common questions an iPhone user finds when they move to Android.

    Sometimes when sending video to a non-iOS handset, or when iMessage is not available, messages are transferred using standard text messaging or MMS. Unlike iMessage, which goes through Apple servers, MMS has strict size limitations. Size limitations can be 300 or 600 KB. This means the video being sent will be compressed before transfer, reducing its quality. Wireless carriers can also compress the file before transferring via MMS.

    You want to keep video quality, email it or use a different messaging app like WhatsApp.
    Heavens1 and SilasOne like this.
    10-20-2017 07:38 PM
  5. Stealthieone's Avatar
    Does anyone know if there is a way to correct the quality of videos being sent and received? When anyone sends a video to my phone or my husband's (S8+) they are terrible. Like you can hardly make out what is going on. Same thing happens if I send a video out. Never experienced this on our iPhones so I'm sure there should be a way around it.
    Do link sharing instead.. You're allowed 2gb per day. The quality remains the same. So go to your gallery, select share.. Then select link share
    Heavens1 and SilasOne like this.
    10-20-2017 07:51 PM
  6. chanchan05's Avatar
    You can setup Facebook Messenger or Hangouts as your SMS app. That way it will work similar to iMessage in that videos sent will go through Facebook or Google servers to maintain viewable quality.
    Laura Knotek likes this.
    10-20-2017 08:09 PM
  7. mia_xoxo's Avatar
    I'm going to try the sharing option. So what should I do about videos that are sent to me? Is there a work around when recieving? Most of my friends are still using iMessage so I'm not sure I can get them to use a different messaging service just to send me something.
    10-20-2017 08:42 PM
  8. chanchan05's Avatar
    I'm going to try the sharing option. So what should I do about videos that are sent to me? Is there a work around when recieving? Most of my friends are still using iMessage so I'm not sure I can get them to use a different messaging service just to send me something.
    That's really the biggest problem connecting Android and iOS. Which is I think one of the reasons Apple dropped iPod touches. I mean you can have an iPod with iMessage and an Android phone.

    Google is already working with carriers to increase data limits via RCS so it works with iMessage better.
    10-20-2017 08:48 PM
  9. Stealthieone's Avatar
    I'm going to try the sharing option. So what should I do about videos that are sent to me? Is there a work around when recieving? Most of my friends are still using iMessage so I'm not sure I can get them to use a different messaging service just to send me something.
    Yeah i can't think of a solution that doesn't require your friends to use an alternative method. Dropbox.. Drop the video there and send you the link. I guess this is one thing apple has did a really good job. Instagram? Snapchat? Thats about all I got.

    Btw you're beautiful
    10-20-2017 08:52 PM
  10. mia_xoxo's Avatar
    I really hope they come up with a resolution for this. It sucks not being apart of the videos.
    10-20-2017 09:48 PM
  11. mia_xoxo's Avatar
    Yeah i can't think of a solution that doesn't require your friends to use an alternative method. Dropbox.. Drop the video there and send you the link. I guess this is one thing apple has did a really good job. Instagram? Snapchat? Thats about all I got.

    Btw you're beautiful
    Thank you for the complement!
    10-20-2017 09:50 PM
  12. Stealthieone's Avatar
    Thank you for the complement!
    well its the truth.

    You might find this article interesting

    https://www.cnet.com/news/why-the-ip...going-android/
    mia_xoxo likes this.
    10-20-2017 10:22 PM
  13. Eddster's Avatar
    If Apple would just open up iMessage to Android then all of our messaging problems would be over! Haha I know that will probably never happen because I don't see that Apple has any incentive to do so. I have 2 lines and still use my iPhone 7 Plus more than I use my Note 8 for two reasons: iMessage and Tweetbot. Sadly, both of these are exclusive to iOS which is why I can't quit my iPhone.
    10-21-2017 01:32 AM
  14. Jaskaran Bhatia7's Avatar
    I use shareit app for sharing full quality video or pics. But it's like airdrop so you can't send it if other person is not in same room.
    10-21-2017 06:13 AM
  15. mia_xoxo's Avatar
    If Apple would just open up iMessage to Android then all of our messaging problems would be over! Haha I know that will probably never happen because I don't see that Apple has any incentive to do so. I have 2 lines and still use my iPhone 7 Plus more than I use my Note 8 for two reasons: iMessage and Tweetbot. Sadly, both of these are exclusive to iOS which is why I can't quit my iPhone.
    Yeah I've found that I'm leaning on my iPhone a lot when it comes to communication. I don't see myself fully getting rid of it. I love my Note for all that it does but sheesh communication is the main part of a phone. If it isn't able to execute that effectively then I understand why you have a lot of people that feel iOS is superior to Android.
    10-21-2017 08:05 AM

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