11-06-2017 09:55 PM
29 12
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  1. Raydee's Avatar
    I am looking to buy the Note 8 but I have Verizon and it drives me absolutely nuts that they are going to charge me a $30 upgrade fee just to buy the phone from them. I am curious if I order it directly from Samsung if u would still have to pay the $30 fee or if I can just pop the Sim out of my old nexus and put it in the note?
    10-21-2017 10:42 AM
  2. L0n3N1nja's Avatar
    They only charge the upgrade fee if you do device payments, I think if you buy the phone outright there is no fee.

    I know for sure if you bring your own phone there is no fee, buying from Samsung would mean you brought your own phone.

    This $30 upgrade fee is rather recent, they didn't have it last year. Just another way for them to make money I guess.
    10-21-2017 01:08 PM
  3. Toxa's Avatar
    I bought from Samsung, and didn't pay a fee - just put the SIM from my pixel xl. Unsure if you would add a new line though
    10-21-2017 01:21 PM
  4. rvhs03's Avatar
    if you're doing device installments, call the customer retention line before going into the store. tell them you're gonna switch to t mobile. upgrade fee will be waived. they waived both mine and my wife's.
    10-21-2017 04:23 PM
  5. sx4dude2013's Avatar
    order direct from Samsung and use their trade in promotion to get $300 off. no upgrade fee
    10-21-2017 04:41 PM
  6. Climb14er's Avatar
    I'm doing device payments, taking advantage of the $480.00 prorated discount after trading in my Note 5. VZ waived the $30.00 upgrade fee for me.
    10-21-2017 06:13 PM
  7. Raydee's Avatar
    if you're doing device installments, call the customer retention line before going into the store. tell them you're gonna switch to t mobile. upgrade fee will be waived. they waived both mine and my wife's.
    My friend tried that here and they said there was no way to waive the fee. I was very surprised myself that they would lose a customer over $30.
    10-21-2017 07:30 PM
  8. Raydee's Avatar
    Would I be better off getting a unlocked version over the Verizon version in case I do want to switch carriers in the near future? Is the unlocked note 8 just like the nexus and pixel phones that work on any carrier?
    10-21-2017 07:32 PM
  9. Scottie15's Avatar
    Would I be better off getting a unlocked version over the Verizon version in case I do want to switch carriers in the near future? Is the unlocked note 8 just like the nexus and pixel phones that work on any carrier?


    That's my question. Ordered my Note 8 and am trading in my LG G4 and getting $300 towards my purchase. Got it unlocked and I'm on Verizon.
    10-21-2017 10:24 PM
  10. Raydee's Avatar
    According to New Eggs website the unlocked version will not work on Verizon
    10-21-2017 10:41 PM
  11. Wopback's Avatar
    Slightly off topic, but have you checked Swappa? I Just bought a brand new N8 for 700 and sold my S8+ for 500.... Just check their rating before buying, plus PayPal is very buyer friendly if anything goes wrong.....
    10-21-2017 11:48 PM
  12. chazglenn3's Avatar
    Lots of folks on here are using the unlocked phone on Verizon
    10-21-2017 11:53 PM
  13. eshropshire's Avatar
    All Verizon phones are SIM unlocked. You can use them on other networks. I have used mine with European Sims for years.
    10-22-2017 04:04 AM
  14. ahiqar's Avatar
    I paid the $30. Bought my phone at a Verizon store. I decided the cost was worth getting the Note8.
    10-22-2017 06:20 AM
  15. jmj227's Avatar
    Verizon executives sit around pondering how they can add more fees. I bought my N8 at Best Buy on installments to get the $480 trade in deal but still paid the $30 fee.
    10-22-2017 07:08 AM
  16. JPR45's Avatar
    Is there a universal number for Verizon's
    "customer retention line" ?
    10-22-2017 12:14 PM
  17. Raydee's Avatar
    Lots of folks on here are using the unlocked phone on Verizon
    Yes but just like my Nexus 6p Verizon blocks some of the nice features that you would have if you bought them official Verizon version of the phone like wifi calling and Volte
    10-22-2017 12:24 PM
  18. lady of the lake's Avatar
    I traded in my paid for S7Edge for a $480 credit towards device pmts and got them to knock off the $30 fee. It can be done.
    10-23-2017 11:44 AM
  19. Zedd's Avatar
    Verizon isn't giving $300.for an LGG4, they will give you $100 for it, your better of selling it yourself or keeping it as a back up
    10-23-2017 10:39 PM
  20. donas2000's Avatar
    I bought mine through Verizon's customer service on the phone; they waived all the fees just cause I asked. I am making device payments as well.
    10-23-2017 10:59 PM
  21. diagoro's Avatar
    I spoke to at least three customer service reps during the N8 order process. The first and last were willing to waive the fees, the second wasn't. It really depends on who you speak with, and how fim you are with wanting discounts and fee removals.
    10-24-2017 09:21 AM
  22. sx4dude2013's Avatar
    buy from Samsung direct and trade in a device for the $300 credit. it's new so you have warranty and no upgrade fee. boom. or if you want to pay over time with no interest but it on a CC and pay if off before the due date (typically 40-60 days)
    10-24-2017 10:09 AM
  23. Scottie15's Avatar
    Verizon isn't giving $300.for an LGG4, they will give you $100 for it, your better of selling it yourself or keeping it as a back up

    Not true. Buying from Samsung directly will provide you with an opportunity to trade in select older devices for up to $300 in credit.
    10-24-2017 12:30 PM
  24. Jesus Barrera1's Avatar
    Yup I got up to 613 dollars off the phone buying it of Samsung direct but I was a note 7 costomer
    10-24-2017 12:33 PM
  25. kirksucks's Avatar
    Costco
    10-24-2017 12:52 PM
29 12

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