1. DamianP's Avatar
    I hadn't tried to use wireless charging until I got the promotional new wireless charger from Samsung. When I did try, the charger didn't recognize the phone.
    I did the basics, took off the case(Samsung Alacantra) - no dice.
    I checked the charger with an S8+ and L V30 - works fine with those phones.
    I tried the Note 8 on another older model Samsung charger - no dice - doesn't even see it.

    I reboot- no dice.

    I ended up calling Samsung and they want it back to repair, they didn't even attempt to troubleshoot after I explained what I did. Seems like I got a defective one.

    I was happy to see Samsung pick up the support call immediately. I was pretty pleased with the support experience.
    10-25-2017 07:48 PM
  2. Old g's Avatar
    yep there pretty fast now days good luck
    10-25-2017 07:53 PM
  3. jabtano's Avatar
    My note will not charge using a Samsung wireless charger though the charger is a year old it works fine. just not on my note8
    10-25-2017 08:13 PM
  4. Jewels81's Avatar
    My Samsung flat wireless charger works great on my note8, note 5 and s6 edge plus. I got it when I had the 2 note7. Haven't tried the Samsung convertible wireless charger yet. Still waiting for mine to come.
    10-25-2017 09:28 PM
  5. Stealthieone's Avatar
    I hadn't tried to use wireless charging until I got the promotional new wireless charger from Samsung. When I did try, the charger didn't recognize the phone.
    I did the basics, took off the case(Samsung Alacantra) - no dice.
    I checked the charger with an S8+ and L V30 - works fine with those phones.
    I tried the Note 8 on another older model Samsung charger - no dice - doesn't even see it.

    I reboot- no dice.

    I ended up calling Samsung and they want it back to repair, they didn't even attempt to troubleshoot after I explained what I did. Seems like I got a defective one.

    I was happy to see Samsung pick up the support call immediately. I was pretty pleased with the support experience.
    In my experience it has to be on a certain spot on the phone when you lay it on the charger..
    10-25-2017 10:35 PM
  6. bialy's Avatar
    settings>device maintenance>battery>advance settings>fast wireless charging
    10-26-2017 12:36 AM
  7. smooches680's Avatar
    Mine works great even with different cases on.
    10-26-2017 01:20 AM
  8. Gary02468's Avatar
    No problems here--works with all my old wireless chargers, both Samsung and non-Samsung.
    10-26-2017 06:38 AM
  9. km04's Avatar
    settings>device maintenance>battery>advance settings>fast wireless charging
    Fast cable charging option only on Verizon Note 8.
    10-26-2017 06:43 AM
  10. mtp415sf's Avatar
    Settings> advanced features < accessories < fast wireless charging
    10-26-2017 07:22 AM
  11. mtp415sf's Avatar
    Fast cable charging option only on Verizon Note 8.
    Sprint
    10-26-2017 07:23 AM
  12. mtp415sf's Avatar
    Fast cable charging option only on Verizon Note 8.
    Sprint
    10-26-2017 07:23 AM
  13. bialy's Avatar
    Does Verizon allow fast wireless charging ?
    Does Verizon allow fast cabled charging ?
    10-26-2017 10:53 PM
  14. Baby_Doc's Avatar
    Does Verizon allow fast wireless charging ?
    Does Verizon allow fast cabled charging ?
    Yes. Both work with my Verizon N8.
    10-26-2017 11:47 PM
  15. eshropshire's Avatar
    Does Verizon allow fast wireless charging ?
    Does Verizon allow fast cabled charging ?
    Yes, both work great for me with my Verizon Note 8.
    10-27-2017 12:37 AM
  16. bialy's Avatar
    Related, does the promotion fast wireless charger work with the spigen ultra hybrid s case?
    Someone mentioned something on another recent thread.
    My spigen ultra hybrid s seems to work fine with the ikea and belkin regular-speed wireless chargers.
    10-27-2017 10:35 PM
  17. mundo472's Avatar
    Related, does the promotion fast wireless charger work with the spigen ultra hybrid s case?
    Someone mentioned something on another recent thread.
    My spigen ultra hybrid s seems to work fine with the ikea and belkin regular-speed wireless chargers.
    Had Ben working fine on both my S8 and S8+. Now it has stopped on the +. Won't recognize with case. Without, it recognizes but won't charge. Bringing g back to best buy tomorrow.
    10-29-2017 09:25 PM
  18. Momof9Blessings's Avatar
    mine is acting super sensitive today - almost can't find that charging spot.
    10-30-2017 11:00 AM
  19. buckifvr's Avatar
    My Verizon Note 8 has a Spigen Tough Armor case and it works great with my 2 old Samsung Fast Wireless chargers and the newer Samsung Convertible Wireless charger. No problems at all.
    10-30-2017 05:32 PM
  20. bialy's Avatar
    Related, does the promotion fast wireless charger work with the spigen ultra hybrid s case?
    Someone mentioned something on another recent thread.
    My spigen ultra hybrid s seems to work fine with the ikea and belkin regular-speed wireless chargers.
    Seems working on day one. As an aside, for the upright position, if you put the phone slightly to the side (with the side of phone aligned with side of pad), you can use charger as just a stand without automatically charging it.
    10-30-2017 09:27 PM

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