[everway9]

Hi all.

I'd like to stop my Note 8 from syncing images and videos with the Samsung cloud because I have a very slow upload speed when connected to my home broadband and it would take literally days to upload all my pictures and videos. I just backup my pictures and videos to my PC.

I went to the Samsung Cloud 'Backup settings' with the intention of deselecting 'Gallery', however 'Gallery isn't listed.



So, does this mean that my pictures and videos are not being synced to the cloud anyway? Or are pictures and videos included in one of the other sections listed, like documents?

Please can you help?

Many thanks in advance.

[anon(3641385)]

That's interesting, gallery shows for me.

Settings, cloud and accounts, Samsung cloud.

[everway9]

That's interesting, gallery shows for me.

Settings, cloud and accounts, Samsung cloud.

Thanks for your post.

That looks totally different to mine. Are you using a different launcher or something?

[anon(3641385)]

Hi all.

I'd like to stop my Note 8 from syncing images and videos with the Samsung cloud because I have a very slow upload speed when connected to my home broadband and it would take literally days to upload all my pictures and videos. I just backup my pictures and videos to my PC.

I went to the Samsung Cloud 'Backup settings' with the intention of deselecting 'Gallery', however 'Gallery isn't listed.



So, does this mean that my pictures and videos are not being synced to the cloud anyway? Or are pictures and videos included in one of the other sections listed, like documents?

Please can you help?

Many thanks in advance.

No, your pictures and vids aren't being synced or backed up.

[anon(3641385)]

Thanks for your post.

That looks totally different to mine. Are you using a different launcher or something?

No, just the Samsung launcher, but did you only go into settings, cloud and accounts then Samsung cloud?

[everway9]

No, your picture's and vids aren't being synced or backed up.

Excellent! Thanks Heavens1.

Now to find out why gallery isn't available to select on the list. I know I don't want to sync the gallery but I'd like to know why its not on the list.

[everway9]

No, just the Samsung launcher, but did you only go into settings, cloud and accounts then Samsung cloud?

No... i went to settings, cloud and account, samsung cloud and then backup settings

[anon(3641385)]

No... i went to settings, cloud and account, samsung cloud and then backup settings

Okay, so don't go into backup, stop at cloud and scroll down.

[mhunter6378]

You can also turn it off in the Gallery app settings.

[anon(3641385)]

You can also turn it off in the Gallery app settings.

Good point 😁

[anon(3641385)]

This time I'll attach the pic, lol

Edit
I also disallow photos sync/upload in Dropbox, OneNote and Mega.

[everway9]

Okay, so don't go into backup, stop at cloud and scroll down.

If I stop at cloud this is all I get....



The only option for gallery here is 'tap to sync'

[everway9]

Ok.. so i went to gallery settings and disabled sync. Went back to samsung cloud in main settings and it now shows sync being disabled.

[anon(3641385)]

If I stop at cloud this is all I get....



The only option for gallery here is 'tap to sync'

So is that what you wanted to clarify? That if you wanted to sync you would tap at that point, and that it's not currently on, so no data is being sent.

[everway9]

You can also turn it off in the Gallery app settings.

Thanks.

[anon(3641385)]

Ok.. so i went to gallery settings and disabled sync. Went back to samsung cloud in main settings and it now shows sync being disabled.

Hurrah 😁

[everway9]

So is that what you wanted to clarify? That if you wanted to sync you would tap at that point, and that it's not currently on, so no data is being sent.

It was on until i went into gallery settings and turned it off. Sorry I cant keep up with all the replies.

[everway9]

Ok. So everything is now fine.

[everway9]

Just it would have been much easier from the start if gallery was one of the selections on the list in the main cloud settings.

This list




But anyway. Gallery is not being synced anymore and thats what I wanted.

Thank you both.

[anon(3641385)]

Just it would have been much easier from the start if gallery was one of the selections on the list in the main cloud settings.

This list




But anyway. Gallery is not being synced anymore and thats what I wanted.

Thank you both.

yeah, i wondered abut that too, but, they're the back up settings, and photos were part of the 'sync' settings ¯\_(ツ)_/¯

Samsung has defined a difference between them .....

[anon(3641385)]

here's what i mean:

[everway9]

Ah... yeah I know what you mean. Lol... backup, sync.. same thing to me.

[everway9]

So that begs the question.... why are photos and videos not included in backup.

[anon(3641385)]

recognition that they're too data heavy, is my guess. And they're right, lol.

[everway9]

recognition that they're too data heavy, is my guess. And they're right, lol.

Indeed. However it wouldnt be a problem if your home broadband upload speed was good. And as the videos are generally large files it wouldnt take long to use up all your cloud storage space... and then customers would have to buy more. Meaning even more money for Samsung.

Not from me though... my home broadband upload speed is only 48KB/s.