11-05-2017 05:49 PM
27 12
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  1. everway9's Avatar
    Hi all.

    I'd like to stop my Note 8 from syncing images and videos with the Samsung cloud because I have a very slow upload speed when connected to my home broadband and it would take literally days to upload all my pictures and videos. I just backup my pictures and videos to my PC.

    I went to the Samsung Cloud 'Backup settings' with the intention of deselecting 'Gallery', however 'Gallery isn't listed.

    How to exclude 'Gallery' from Samsung Cloud sync-screenshot_20171105-185622.jpg

    So, does this mean that my pictures and videos are not being synced to the cloud anyway? Or are pictures and videos included in one of the other sections listed, like documents?

    Please can you help?

    Many thanks in advance.
    11-05-2017 02:09 PM
  2. anon(3641385)'s Avatar
    That's interesting, gallery shows for me.

    Settings, cloud and accounts, Samsung cloud.
    Attached Thumbnails How to exclude 'Gallery' from Samsung Cloud sync-2500.jpg  
    everway9 likes this.
    11-05-2017 02:20 PM
  3. everway9's Avatar
    That's interesting, gallery shows for me.

    Settings, cloud and accounts, Samsung cloud.
    Thanks for your post.

    That looks totally different to mine. Are you using a different launcher or something?
    11-05-2017 02:28 PM
  4. anon(3641385)'s Avatar
    Hi all.

    I'd like to stop my Note 8 from syncing images and videos with the Samsung cloud because I have a very slow upload speed when connected to my home broadband and it would take literally days to upload all my pictures and videos. I just backup my pictures and videos to my PC.

    I went to the Samsung Cloud 'Backup settings' with the intention of deselecting 'Gallery', however 'Gallery isn't listed.

    Click image for larger version. 

Name:	Screenshot_20171105-185622.jpg 
Views:	21 
Size:	126.5 KB 
ID:	273065

    So, does this mean that my pictures and videos are not being synced to the cloud anyway? Or are pictures and videos included in one of the other sections listed, like documents?

    Please can you help?

    Many thanks in advance.
    No, your pictures and vids aren't being synced or backed up.
    everway9 likes this.
    11-05-2017 02:29 PM
  5. anon(3641385)'s Avatar
    Thanks for your post.

    That looks totally different to mine. Are you using a different launcher or something?
    No, just the Samsung launcher, but did you only go into settings, cloud and accounts then Samsung cloud?
    Attached Thumbnails How to exclude 'Gallery' from Samsung Cloud sync-2501.jpg  
    everway9 likes this.
    11-05-2017 02:33 PM
  6. everway9's Avatar
    No, your picture's and vids aren't being synced or backed up.
    Excellent! Thanks Heavens1.

    Now to find out why gallery isn't available to select on the list. I know I don't want to sync the gallery but I'd like to know why its not on the list.
    11-05-2017 02:37 PM
  7. everway9's Avatar
    No, just the Samsung launcher, but did you only go into settings, cloud and accounts then Samsung cloud?
    No... i went to settings, cloud and account, samsung cloud and then backup settings
    11-05-2017 02:38 PM
  8. anon(3641385)'s Avatar
    No... i went to settings, cloud and account, samsung cloud and then backup settings
    Okay, so don't go into backup, stop at cloud and scroll down.
    11-05-2017 02:40 PM
  9. mhunter6378's Avatar
    You can also turn it off in the Gallery app settings.
    anon(3641385) and everway9 like this.
    11-05-2017 02:42 PM
  10. anon(3641385)'s Avatar
    You can also turn it off in the Gallery app settings.
    Good point 😁
    everway9 likes this.
    11-05-2017 02:44 PM
  11. anon(3641385)'s Avatar
    This time I'll attach the pic, lol

    Edit
    I also disallow photos sync/upload in Dropbox, OneNote and Mega.
    Attached Thumbnails How to exclude 'Gallery' from Samsung Cloud sync-2502.jpg  
    mhunter6378 and everway9 like this.
    11-05-2017 02:45 PM
  12. everway9's Avatar
    Okay, so don't go into backup, stop at cloud and scroll down.
    If I stop at cloud this is all I get....

    How to exclude 'Gallery' from Samsung Cloud sync-screenshot_20171105-194820.jpg

    The only option for gallery here is 'tap to sync'
    11-05-2017 02:52 PM
  13. everway9's Avatar
    Ok.. so i went to gallery settings and disabled sync. Went back to samsung cloud in main settings and it now shows sync being disabled.

    How to exclude 'Gallery' from Samsung Cloud sync-screenshot_20171105-195625.jpg
    11-05-2017 02:57 PM
  14. anon(3641385)'s Avatar
    If I stop at cloud this is all I get....

    Click image for larger version. 

Name:	Screenshot_20171105-194820.jpg 
Views:	6 
Size:	104.4 KB 
ID:	273072

    The only option for gallery here is 'tap to sync'
    So is that what you wanted to clarify? That if you wanted to sync you would tap at that point, and that it's not currently on, so no data is being sent.
    11-05-2017 02:57 PM
  15. everway9's Avatar
    You can also turn it off in the Gallery app settings.
    Thanks.
    11-05-2017 02:58 PM
  16. anon(3641385)'s Avatar
    Ok.. so i went to gallery settings and disabled sync. Went back to samsung cloud in main settings and it now shows sync being disabled.

    Click image for larger version. 

Name:	Screenshot_20171105-195625.jpg 
Views:	4 
Size:	103.5 KB 
ID:	273073
    Hurrah 😁
    everway9 likes this.
    11-05-2017 02:59 PM
  17. everway9's Avatar
    So is that what you wanted to clarify? That if you wanted to sync you would tap at that point, and that it's not currently on, so no data is being sent.
    It was on until i went into gallery settings and turned it off. Sorry I cant keep up with all the replies.
    11-05-2017 02:59 PM
  18. everway9's Avatar
    Ok. So everything is now fine.
    anon(3641385) likes this.
    11-05-2017 03:00 PM
  19. everway9's Avatar
    Just it would have been much easier from the start if gallery was one of the selections on the list in the main cloud settings.

    This list
    How to exclude 'Gallery' from Samsung Cloud sync-screenshot_20171105-200221.jpg



    But anyway. Gallery is not being synced anymore and thats what I wanted.

    Thank you both.
    11-05-2017 03:11 PM
  20. anon(3641385)'s Avatar
    Just it would have been much easier from the start if gallery was one of the selections on the list in the main cloud settings.

    This list
    Click image for larger version. 

Name:	Screenshot_20171105-200221.jpg 
Views:	4 
Size:	125.7 KB 
ID:	273075



    But anyway. Gallery is not being synced anymore and thats what I wanted.

    Thank you both.
    yeah, i wondered abut that too, but, they're the back up settings, and photos were part of the 'sync' settings ¯\_(ツ)_/¯

    Samsung has defined a difference between them .....
    everway9 likes this.
    11-05-2017 04:25 PM
  21. anon(3641385)'s Avatar
    here's what i mean:
    How to exclude 'Gallery' from Samsung Cloud sync-android_central_1.png
    11-05-2017 04:30 PM
  22. everway9's Avatar
    Ah... yeah I know what you mean. Lol... backup, sync.. same thing to me.
    11-05-2017 04:31 PM
  23. everway9's Avatar
    So that begs the question.... why are photos and videos not included in backup.
    11-05-2017 04:32 PM
  24. anon(3641385)'s Avatar
    recognition that they're too data heavy, is my guess. And they're right, lol.
    everway9 likes this.
    11-05-2017 05:01 PM
  25. everway9's Avatar
    recognition that they're too data heavy, is my guess. And they're right, lol.
    Indeed. However it wouldnt be a problem if your home broadband upload speed was good. And as the videos are generally large files it wouldnt take long to use up all your cloud storage space... and then customers would have to buy more. Meaning even more money for Samsung.

    Not from me though... my home broadband upload speed is only 48KB/s.
    11-05-2017 05:12 PM
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