1. Jesse Phillips's Avatar
    Title. The screen won't even turn on, and when it does, only the top 8th of the screen shows. Needless to say I'm just a tiny bit livid right now. How can I even fix this when I can't power off the phone?
    11-11-2017 12:30 AM
  2. Pontiac1979's Avatar
    Have you tried a force reboot? Hold down the power button and down volume button for 10 seconds or so
    toenail_flicker and Aquila like this.
    11-11-2017 12:39 AM
  3. j_hansen's Avatar
    something similar happened to me on my note 3, it booted up with brightness set to zero so it looked liked the phone was still off, see if you can swipe down from the top and change brightness.
    Was it Swift Black theme by any chance ?
    also try to boot into safe mode as this disables 3rd party apps and you can the uninstall it from there
    toenail_flicker and SilasOne like this.
    11-11-2017 04:58 AM
  4. srvctec's Avatar
    If you ever get it up and running, use the high contrast theme from Samsung in the theme store. I've been using it for weeks without issue.
    11-11-2017 09:18 AM
  5. DARK Vader777's Avatar
    Title. The screen won't even turn on, and when it does, only the top 8th of the screen shows. Needless to say I'm just a tiny bit livid right now. How can I even fix this when I can't power off the phone?
    Your device wasn't rooted was it?
    I feel your pain bro.
    If you can't factory reset, that phone is toast.
    Take it to your carrier that way. Let them figure it out.
    Pull the sim and sd card, and tell them you want a new replacement until they figure it out.
    I swear, 900 freaking dollars and this crap happens.
    Keep us posted bro.
    11-11-2017 09:27 AM
  6. DARK Vader777's Avatar
    Your device wasn't rooted was it?
    I feel your pain bro.
    If you can't factory reset, that phone is toast.
    Take it to your carrier that way. Let them figure it out.
    Pull the sim and sd card, and tell them you want a new replacement until they figure it out.
    I swear, 900 freaking dollars and this crap happens.
    Keep us posted bro. Force rebooting may work, but you can't do a backup real quick either. sob.
    11-11-2017 09:28 AM
  7. anon(9947084)'s Avatar
    If you ever get it up and running, use the high contrast theme from Samsung in he theme store. I've been using it for weeks without issue.
    Just added this theme last night. My eyes love it.
    srvctec likes this.
    11-11-2017 09:38 AM
  8. chanchan05's Avatar
    From where did you download the theme, what were you using to theme, and is your phone rooted?

    Just to clarify. If you were using a substratum theme from the play store it can get wonky like this and is pretty exasperating to maintain since any app you have updating breaks it.
    11-11-2017 09:41 AM
  9. digitalbreak's Avatar
    If you give us more information on where/how/what theme, that would help.

    I use a theme called Martian installed from Samsung Themes and it it's a dark theme for the most and have no issues.
    11-11-2017 09:49 AM
  10. jhimmel's Avatar
    If you ever get it up and running, use the high contrast theme from Samsung in the theme store. I've been using it for weeks without issue.
    I like it too. Samsung "High Contrast Theme II".
    11-11-2017 03:23 PM
  11. Toxa's Avatar
    I like it too. Samsung "High Contrast Theme II".
    It's the best! Wish dialer in call was themed, and everything else... But it's still awesome
    11-11-2017 04:14 PM

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