11-21-2017 06:36 PM
27 12
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  1. supreme8124's Avatar
    Love my note 8, but about 40% of the time my fingerprint sensor doesn't open phone. Anyone eles notice this on theirs?
    11-17-2017 05:29 PM
  2. j_hansen's Avatar
    Set it up again with clean hands (and sensor) and move your finger just a little for every % step in the print reading part of the set-up and it will now work 99% of the time :-)
    11-17-2017 05:35 PM
  3. RicKaysen's Avatar
    It's been solid for me. I had to train my brain to pick the phone up in such a manner that my left forefinger rests on the sensor, but it works every time.
    kevinpleasants likes this.
    11-17-2017 05:43 PM
  4. cwbcpa's Avatar
    My finger lands on it pretty consistently and it works about 80% of the time. I need to re-enter my fingerprints and see if it helps. The location isn't perfect but I can reach it and very rarely miss hitting it the first try. I think it's just a fingerprint reading issue.
    11-17-2017 06:26 PM
  5. amyf27's Avatar
    Mines probably 98-99% effective
    egood71 likes this.
    11-17-2017 06:32 PM
  6. aldo82's Avatar
    I don't have a problem with the location but I don't find it works that well for me. for the first week it was great then it's gone down hill despite reprogramming it. I think it's my dry hands as the weather is getting colder which effects the skin I suppose. it often says make sure finger covers entire sensor rather than does not recognise so I think it does to even find any print!
    bigmo555, Makad and jsigmo like this.
    11-17-2017 06:34 PM
  7. pinkvikchick's Avatar
    No!!! I find it everytime. Which is weird because couldn't use it on my S8+ TO SAVE MY LIFE.
    amyf27 likes this.
    11-17-2017 06:37 PM
  8. amyf27's Avatar
    I don't have a problem with the location but I don't find it works that well for me. for the first week it was great then it's gone down hill despite reprogramming it. I think it's my dry hands as the weather is getting colder which effects the skin I suppose. it often says make sure finger covers entire sensor rather than does not recognise so I think it does to even find any print!
    And when ypu record ypur finger print you repositon slightly each time right? Have ypu tried a 2nd finger? I havent yet but might. Usually right point findger works best though since sensor isnt centered and its always in my right hand
    11-17-2017 06:38 PM
  9. ROE_HUNTER's Avatar
    It's been solid for me. I had to train my brain to pick the phone up in such a manner that my left forefinger rests on the sensor, but it works every time.
    This.
    11-17-2017 07:50 PM
  10. Raydee's Avatar
    Coming from the Nexus 6p, the fingerprint sensor on the 8 is much harder to activate consistently.
    11-17-2017 08:03 PM
  11. supreme8124's Avatar
    I have registered 2 different fingers, and it still not 100%. I will clear the current prints, and try again.
    11-17-2017 08:21 PM
  12. brothamoveson's Avatar
    It works great for me. Register the main finger you use multiple times for better results.
    11-17-2017 08:41 PM
  13. I Can Be Your Hero's Avatar
    I find it's quite consistent, the only issue for me is the location. But if I do manage to touch the sensor properly, then it unlocks the phone pretty much every time.
    11-18-2017 12:56 AM
  14. aldo82's Avatar
    And when ypu record ypur finger print you repositon slightly each time right? Have ypu tried a 2nd finger? I havent yet but might. Usually right point findger works best though since sensor isnt centered and its always in my right hand
    I moved the finger around a lot to register it. And I have done both index fingers twice. But I still find it inconsistent. When it decides not to work it just won't work. When it works it works every time and is great. I wonder if it is my skin rather than the sensor. The only other fingerprint scanner I have used was on my s7 edge and I had issues with that too. In fact it wouldn't work with my left thumb at all!
    11-18-2017 03:52 AM
  15. Jewels81's Avatar
    Works about 99% of the time for me.
    11-18-2017 07:06 AM
  16. donm527's Avatar
    After a couple of months of use... and elsewhere posting it was wonky and something like 80% or something like that... I'll say right now a solid 95% of time it works and been using much more often.

    I haven't re-scanned fingerprints since when I played with it in the beginning so don't know why it's been running better but now use it as much as the iris.

    Good to have options... when I look at my notifications on AOD then it's easier to just double tap the notification and my eyes are already lined up from looking at AOD and iris will unlock immediately. When I have phone in pocket or in hand I can get to FPS and screen unlocks by the time I look at it. I don't even have to have FPS fully covered to activate... seems to be reading it even if 2/3 of my finger on sensor.

    Don't know what happened... learning with more use? algorithm change with an update? Just hope it stays like this.

    Mines probably 98-99% effective
    11-18-2017 10:32 AM
  17. DamianP's Avatar
    I have 2 fingers registered with multiples scans each and still average about 50% of the time it works on either the S8+ or Note 8. Usually takes me 2 to 3 attempts to work. Def lacking compared to the Pixel or Mate 9 in that dept.
    11-18-2017 12:21 PM
  18. Baby_Doc's Avatar
    Surprisingly, I found that if I don't cover the entire scanner, I get better results. To cover the entire scanner, I have to have the end of my finger flat on the sensor, which is a bit awkward. Instead, holding the phone in my Rt hand, use just the tip of my Rt index finger, close to the nail, and just tap the center of the sensor. It works well 95 percent of the time. To increase the odds of that finger tip working, I registered the same finger four times.
    11-19-2017 08:13 PM
  19. rgh718's Avatar
    This is the best sensor I've had and it's quick. One touch and bamm home screen
    kevinpleasants and j_hansen like this.
    11-19-2017 11:12 PM
  20. Ca_lvn's Avatar
    Miss....
    11-19-2017 11:16 PM
  21. shanghaichica's Avatar
    Definitely a hit. The first time I've not been frustrated with a FPS on a samsung device.
    amyf27 likes this.
    11-20-2017 09:29 AM
  22. droidntn's Avatar
    Works 99 percent of the time for me.
    BUT I set it up like I'd be using it.
    I put the case on. A case makes it a lot easier to hit the sweet spot cause your finger just wedges up against the case cutout for the fps.
    It's got to be a little more difficult without that cutout template for your finger to position itself in..
    But I put it in my pocket and on a table and just put it on various places where I might take it out or pick it up while I was setting up the fingerprints.
    Not just sit in a chair and wiggle my finger around and around on the sensor.
    Set it up like you'll use it.
    Might do better for you.
    amyf27 likes this.
    11-21-2017 06:33 AM
  23. jsigmo's Avatar
    I don't have a problem with the location but I don't find it works that well for me. for the first week it was great then it's gone down hill despite reprogramming it. I think it's my dry hands as the weather is getting colder which effects the skin I suppose. it often says make sure finger covers entire sensor rather than does not recognise so I think it does to even find any print!
    I agree. I think the sensor looks for diffraction off of the front surface of the sensor's cover glass, and if your fingers are too dry, that doesn't happen.

    Regarding another post further down:

    I also think it's important that you put your fingers on the sensor when programming it in pretty much the same way as you will ultimately put them on it when using the phone. If you're too deliberate when programming it, then you're locked into doing it that way every time. Of course, the programming prompts sort of force you to do it quite deliberately.

    I find that for me, if my fingers are not too wet or too dry, and I get the positioning good, it's surprisingly fast and reliable. But about 30% of the time I have to move my fingertip a bit to get it to "take". Still, that seems very good considering what it's got to do and that it is trying to keep unauthorized fingerprints from activating it.

    I can't complain.
    11-21-2017 06:48 AM
  24. daves221's Avatar
    hit. extremely rare for it to fail to read, and I like the placement much better than in the home key.. is a bit quicker to unlock than my note 5 and I like that I don't have any moving parts on the initial press to wear down.
    11-21-2017 07:12 AM
  25. Iva_LadyDiCaprio98's Avatar
    Haven't had any issue with the fingerprint sensor. Pretty much reads my fingers every time I go to unlock
    kevinpleasants likes this.
    11-21-2017 07:22 AM
27 12

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