1. fabris40's Avatar
    I have an att Note 8 with a valid and current Samsung account and yet the Samsung themes store does not allow me to download any themes at all. I can download wallpapers ok but no themes. I am using Nova launcher prime but I was under the impression that Nova would not be a problem with installing Sqmsung themes. Does anyone have any idea what the problem could be? I get into the themes store but when I click on any theme download button nothing happens. Strange, does anybody have any idea? Oh btw, my WiFi is great and yes I rebooted, cleaned cache, hard rebooted and still no go. Trying to avoid factory reset. Any help would be greatly appreciated.
    11-25-2017 10:42 PM
  2. jeetu4444's Avatar
    Try going to setting apps and clear cache data of the app and try force stop...then try...let me know
    11-26-2017 05:37 AM
  3. amyf27's Avatar
    I have an att Note 8 with a valid and current Samsung account and yet the Samsung themes store does not allow me to download any themes at all. I can download wallpapers ok but no themes. I am using Nova launcher prime but I was under the impression that Nova would not be a problem with installing Sqmsung themes. Does anyone have any idea what the problem could be? I get into the themes store but when I click on any theme download button nothing happens. Strange, does anybody have any idea? Oh btw, my WiFi is great and yes I rebooted, cleaned cache, hard rebooted and still no go. Trying to avoid factory reset. Any help would be greatly appreciated.
    I have Nova as well and have no problems with Samsung Themes
    11-26-2017 06:51 AM
  4. tatootie67's Avatar
    Do you by any chance have anything disabled with BK disabler?
    11-26-2017 07:21 AM
  5. fabris40's Avatar
    Cleaned cache, forced stop app, still no go.
    11-26-2017 07:27 AM
  6. jeetu4444's Avatar
    Cleaned cache, forced stop app, still no go.
    U logged in using Samsung account ?
    11-26-2017 02:01 PM
  7. fabris40's Avatar
    U logged in using Samsung account ?
    Yes I did.
    11-26-2017 02:27 PM
  8. jeetu4444's Avatar
    Yes I did.
    Weird y themes are not downloading...ok Try this go to apps and to Samsung themes and check what permission are allowed
    Attached Thumbnails I cannot download themes from the Samsung store-23715.jpg  
    11-26-2017 05:50 PM
  9. Mike Heppe's Avatar
    wait. not meaning to hijack you post but you can use a Samsung theme AND Nova launcher?
    11-27-2017 12:15 AM
  10. o4liberty's Avatar
    Works with me on nova I would remove app and reinstall it.
    11-27-2017 01:05 AM
  11. amyf27's Avatar
    wait. not meaning to hijack you post but you can use a Samsung theme AND Nova launcher?
    Yes. I do without issue. Eother they have a setting issue or some possible problem.

    May be able to chat with Samsung Techs online
    11-27-2017 05:18 AM
  12. fabris40's Avatar
    Works with me on nova I would remove app and reinstall it.
    Which app. are you talking about?
    11-27-2017 08:49 AM
  13. fabris40's Avatar
    Weird y themes are not downloading...ok Try this go to apps and to Samsung themes and check what permission are allowed
    Mine looks exactly like yours and it doesn’t work. I am beginning to think that the problem may be in same crazy setting.
    11-27-2017 08:52 AM
  14. Twilight8707's Avatar
    I am having the same problem. I go to try to download a theme and it will not let me. I have spent. I don't understand y I can do it
    01-26-2018 01:48 AM
  15. bigredgonzo's Avatar
    Why not try switching back to TouchWiz and see if you can get a theme with it as your launcher and if that doesn't work, you'll know that the issue lies beyond the launcher.

    BigRedGonzo
    01-26-2018 09:28 AM
  16. Note8uzer's Avatar
    Is the issue with paid or free themes or both?
    01-29-2018 07:34 AM
  17. fabris40's Avatar
    I had the same problem. I fixed it by going into the accessibility settings and checking off any option in the vision subsettings. Let us know the results. Thanks
    01-29-2018 04:34 PM
  18. Jamovite1990's Avatar
    I'm using Samsung galaxy note 3 rooted... This is the response I received whenever I tried to access the theme store or galaxy app
    Attached Thumbnails I cannot download themes from the Samsung store-screenshot_20181206-190122.jpg  
    12-06-2018 01:32 PM

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