01-29-2018 08:16 PM
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  1. j_hansen's Avatar
    I have a 2001 Z06 that I bought new and I will be honest... I have run out of gas with it once or twice lol. Not on purpose but happened (just a lesson learned that when it says reserve... we're talking 3-4 minutes lol). But 16 years later after numerous miles and days at the track... I still have it and it still runs and had no problems when I was able to get the gas back in. So no... never had a problem. Accidents happen and unless stated somewhere... it should take it if it happens.
    That's the point, you are comparing old tech to new tech, try and hook up one of those old batteries to a new high end phone and you wouldn't get an hour out of it in power saving mode..... and it tells you in the manual you should have read
    12-07-2017 07:44 PM
  2. larciel's Avatar
    Only other time I had an issue with a smart phone is when my LG G5 constantly reboot itself until it wouldn't turn on or charge. I change the motherboard with another G5 and it still wouldn't charge or turn on.

    still no sign of life!


    back in 2000s, with NiCd batteries, I told customers to drain the battery all the way down before charging. Otherwise they will shorten the battery life... I guess it's a moot point here but...
    12-07-2017 07:46 PM
  3. toenail_flicker's Avatar
    RTFM is the golden rule, but few do if an item is mostly familiar, including me.

    I read what I need, as I am a voracious reader and researcher anyway... it's what I do, in part, but I tend to search before reading. in the manual as well as the web. after years of owning devices I know what to do primarily, and the finding out the rest is part of the fun. like the what have you discovered thread.
    j_hansen likes this.
    12-07-2017 07:46 PM
  4. toenail_flicker's Avatar

    still no sign of life!
    stay calm and carry on. it's not dead yet. I have revived dead devices before (yes, I let it happen) and as long as the battery isn't defective they all come back.
    12-07-2017 07:48 PM
  5. toenail_flicker's Avatar
    and if it was all the way down it will take a while for anything to show. have dinner, visit a friend, play a game...
    12-07-2017 07:49 PM
  6. donm527's Avatar
    I just saying... I read the manual... I guess we are talking about the 289 page pdf for Note 8 and I didn't see it. I even referenced page 8 for you as the closest thing I could find that mentioned battery getting low. If you can point to the page your talking about then I'll be happy to read it to satisfy my curiousity.

    Also, I asked you to please point me to where you can set to shut down the phone at 3%... I sincerely searched through my phone and the manual and couldnt find it. The reason I ask is that I am willing to set it at 3% for my own peace of mind since I am (hopefully WAS) experiencing freezing issues when charging and just want to avoid any other issues with charging or battery.

    That's the point, you are comparing old tech to new tech, try and hook up one of those old batteries to a new high end phone and you wouldn't get an hour out of it in power saving mode..... and it tells you in the manual you should have read
    12-07-2017 07:53 PM
  7. j_hansen's Avatar
    like I said before, I had to leave a Yotaphone overnight plugged in to the computer before it triggered the battery right, don't panic, you have a 99% chance everything will be fine :-)
    12-07-2017 07:55 PM
  8. donm527's Avatar
    Page 20 of the manual...

    If the battery is completely discharged, the device cannot be turned on immediately
    when the charger is connected. Allow a depleted battery to charge for a few minutes
    before turning on the device.
    12-07-2017 08:09 PM
  9. Iva_LadyDiCaprio98's Avatar
    My phone has died to 0% a couple of times and has never had an issue charging or turning back on since. That's strange that it's not turning on for you, but leave it off and charging for a while and see what happens after an hour of it being plugged in. Maybe try pressing the power, volume up, and Bixby button and see if it does anything
    donm527 likes this.
    12-07-2017 08:20 PM
  10. bassjo's Avatar
    @donm527
    not trying to **** on your parade or anything but you need to understand that battery technology have moved on since all those phones you have in the drawer, it is not just note 8 this would happen to either, yes it can be a pain in you know what if it accidentally happens you run it completely dry but it is a performance trade off and people just need to learn, it's in the manual they didn't read, set a low battery warning or to shut down at 3 % and it will never be a problem
    Actually you're right and wrong... Back in the day batteries were crap but I fully agree with the OP, battery technology hasn't changed since the iPhone 4 or even the original Note, the capacity may have increased but a Lithium Ion battery is still a Lithium Ion battery. Having paid a tidy sum for our devices and having to worry that just being away from a charger long enough that the battery is no longer capable of powering the device and that this could kill it is absurd. I'm not saying that it doesn't happen just that it's BS that this is a concern for this device.
    donm527 likes this.
    12-07-2017 08:25 PM
  11. donm527's Avatar
    That's a good idea... try the force reboot using power button + volume up... both with the phone on the charger and off the charger after try to charge for an hour+...

    It could be the battery is drained but when the phone died it's stuck in a frozen state. I have had iPhones that looked completely dead/bricked but when forcing it into DFU mode (something similar to the power/volume combo), I was able to trigger a reboot after numerous attempts going between cabled and un-cabled. Worth a shot.

    My phone has died to 0% a couple of times and has never had an issue charging or turning back on since. That's strange that it's not turning on for you, but leave it off and charging for a while and see what happens after an hour of it being plugged in. Maybe try pressing the power, volume up, and Bixby button and see if it does anything
    12-07-2017 08:48 PM
  12. Aquila's Avatar
    let's not get into "Why you should charge before 0%" It'd be endlessly time-wasting discussion with no happy ending.
    There's no discussion to be had on this front, it has been repeated thousands of times for years that this should be avoided at all reasonable costs. The actual best practice is to try to avoid letting it get below 20%, but that's about battery longevity, not about the issue you are experiencing.

    This issue isn't "normal" in that it doesn't happen every time a device gets too low, but it's also not uncommon. I've had it happen with both phones and tablets and it basically boils down to the device freaking out and trying to protect itself from battery death. If you've ever had a car battery run slightly too low while it is cold outside, this is a similar way to think about in terms of results. Car doesn't want to crank at super low voltage, even if the remaining charge in the battery is technically enough to continue normal operation of the vehicle/device.

    Agree with all the other people who said put it on the USB charger and let it sit there without touching it for a period. Not sure how long the Note 8 takes, other devices with this issue it ranges from a few minutes to 24 hours.
    j_hansen and toenail_flicker like this.
    12-08-2017 07:56 AM
  13. toenail_flicker's Avatar
    There's no discussion to be had on this front, it has been repeated thousands of times for years that this should be avoided at all reasonable costs.
    ^^^this
    srvctec likes this.
    12-08-2017 08:07 AM
  14. donm527's Avatar
    12-08-2017 08:32 AM
  15. Aquila's Avatar
    Number 3 on this list is pretty much incorrect as it is referring to battery calibration which is not a thing that should be done with modern lithium ion batteries. It is not immensely harmful to your battery to do this every once in awhile but there is no benefit to doing so and it is way more harmful than just using best practices.
    12-08-2017 08:41 AM
  16. j_hansen's Avatar
    anyways, did you manage to resurrect the phone?
    I obviously hope you did but it would be nice to know in case any of us end up in similar situation
    toenail_flicker likes this.
    12-08-2017 08:46 AM
  17. donm527's Avatar
    @Aquila

    I don't personally believe in letting it drain to 0 or see any benefit... I'm just saying it shouldn't kill a battery/phone if it happens and far from normal. You do it at the possible expense of longevity to your battery... but it shouldn't kill it. Especially on a new phone.

    I see it from this perspective watching my teen and nephews and nieces handle there phones... they are ALWAYS running out of battery by the end of the day lol. They may even carry battery packs and they forget to charge them and those run out and then both their phones and battery packs are run dead. If this is the normal routine for kids... can you imagine how often parents would be going through cellphones per year if they did die so easily because we keep yelling at them, "You let the battery die!" LOL.

    If you don't like the USA Today article, there's one by a site called Android Central that basically says what I am just saying too...

    http://www.androidcentral.com/how-ta...phones-battery

    "Fully cycling the battery in your phone every once in a while isn't going to break anything. It's not something we recommend you do every day because of that charge cycle life we talked about up the page."
    12-08-2017 09:03 AM
  18. Aquila's Avatar
    @Aquila

    I don't personally believe in letting it drain to 0 or see any benefit... I'm just saying it shouldn't kill a battery/phone if it happens and far from normal. You do it at the possible expense of longevity to your battery... but it shouldn't kill it. Especially on a new phone.

    I see it from this perspective watching my teen and nephews and nieces handle there phones... they are ALWAYS running out of battery by the end of the day lol. They may even carry battery packs and they forget to charge them and those run out and then both their phones and battery packs are run dead. If this is the normal routine for kids... can you imagine how often parents would be going through cellphones per year if they did die so easily because we keep yelling at them, "You let the battery die!" LOL.

    If you don't like the USA Today article, there's one by a site called Android Central that basically says what I am just saying too...

    http://www.androidcentral.com/how-ta...phones-battery

    "Fully cycling the battery in your phone every once in a while isn't going to break anything. It's not something we recommend you do every day because of that charge cycle life we talked about up the page."
    I think we're saying the same thing at the beginning. Jerry is very clear that there's no benefit to calibration. Best case scenario it's just minute damage to longevity, worst case it's higher risk for what the op is describing. As I said earlier, this isn't the expected result of dropping to zero, as it doesn't happen all or even most of the time. But it isn't unexpected either as it happens frequently enough that we talk about this very frequently.
    donm527 and toenail_flicker like this.
    12-08-2017 09:16 AM
  19. chanchan05's Avatar
    @Aquila

    I don't personally believe in letting it drain to 0 or see any benefit... I'm just saying it shouldn't kill a battery/phone if it happens and far from normal. You do it at the possible expense of longevity to your battery... but it shouldn't kill it. Especially on a new phone.
    [/B]
    It normally shouldn't, but it can. I do however admit this is not common.
    toenail_flicker and donm527 like this.
    12-08-2017 10:59 AM
  20. larciel's Avatar
    Left it overnight and still DEAD !!

    Trying wireless charger now. But I am not hoping too much....

    Those of you who think I should've charged before going 0%.. I IMMEDIATELY charged after phone shut down. Not a single phone should be dead right after going to 0%.. After 5-6 months of no charge? sure, but not 5 seconds after going zero.

    Looks like I stepped on a pile of ****.
    12-08-2017 02:40 PM
  21. andrew_ackley's Avatar
    Left it overnight and still DEAD !!

    Trying wireless charger now. But I am not hoping too much....

    Those of you who think I should've charged before going 0%.. I IMMEDIATELY charged after phone shut down. Not a single phone should be dead right after going to 0%.. After 5-6 months of no charge? sure, but not 5 seconds after going zero.

    Looks like I stepped on a pile of ****.
    Hey do you have that Samsung smart switch software on your computer? Try installing that and running it and then plug the phone in. It should keep searching for it till it finds it. Maybe that will "wake it up".
    12-08-2017 02:52 PM
  22. larciel's Avatar
    Hey do you have that Samsung smart switch software on your computer? Try installing that and running it and then plug the phone in. It should keep searching for it till it finds it. Maybe that will "wake it up".
    Tried. not working. Phone is completely unresponsive.
    12-08-2017 03:23 PM
  23. j_hansen's Avatar
    Tried. not working. Phone is completely unresponsive.
    sounds like you really just got unlucky and got a Monday morning production unit :-(
    go get it replaced and start over
    12-08-2017 03:27 PM
  24. toenail_flicker's Avatar
    Left it overnight and still DEAD !!

    Trying wireless charger now. But I am not hoping too much....

    Those of you who think I should've charged before going 0%.. I IMMEDIATELY charged after phone shut down. Not a single phone should be dead right after going to 0%.. After 5-6 months of no charge? sure, but not 5 seconds after going zero.

    Looks like I stepped on a pile of ****.
    are you sure you're using the right cable and power wart? it matters. and direct to the outlet, since the pc connection didn't work.
    12-08-2017 04:06 PM
  25. andytiedye's Avatar
    Left it overnight and still DEAD !!

    Trying wireless charger now. But I am not hoping too much....

    Those of you who think I should've charged before going 0%.. I IMMEDIATELY charged after phone shut down. Not a single phone should be dead right after going to 0%.. After 5-6 months of no charge? sure, but not 5 seconds after going zero.

    Looks like I stepped on a pile of ****.
    Running the battery down does not void the warrantee.
    The battery has protection circuitry to protect against overdischarge and overcharge, so if the phone will not charge when power is applied it must be a manufacturing defect.
    Spencurious and Asfalloth like this.
    12-08-2017 04:51 PM
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