01-29-2018 07:16 PM
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  1. larciel's Avatar
    So I was using the phone and noticed it's at 1% battery. Soon it dies. I immediately put the phone to a charger and walks away for a few minutes.

    No light shows. Screen is blank. /panic

    Googles symptom. Try soft resetting (vol down + pwr) nada. (vol up+bixby+pwr). zit..

    Just called Samsung and rep is unable to handle this case. Tells me to send the phone for repair. Data will be erased. !!!

    DAMN! My data is gone!!!!

    *If I put the phone to samsung wireless charger, charger lights up.. but phone is as dead as a brick.

    I'm screwed. right? DAMN IT SAMSUNG!


    *EDIT 1*

    Trying PC usb port now. But unlike the other post. I don't get the circle. Screen is completely dark.

    Only thing I noticed on the screen was when I plugged in the charger very slowly, the screen showed white glitch like *pow!* ~~ (like the effect of old TV screen being shut off) and I thought that was the motherboard giving its last goodbye.
    mxrider821 likes this.
    12-07-2017 03:48 PM
  2. andytiedye's Avatar
    Leave it on the charger for a while.
    103Softail likes this.
    12-07-2017 03:54 PM
  3. j_hansen's Avatar
    I would suggest putting it charging from a computer usb port for at least an hour and then try and boot into recovery and restart before putting it on the fast charger
    12-07-2017 04:02 PM
  4. j_hansen's Avatar
    forgot, letting it run totally down like that, it is normal for that to happen, once revived you should be fine and not have any data loss
    jb4kats likes this.
    12-07-2017 04:05 PM
  5. toenail_flicker's Avatar
    also try resusitation charging as suggested by one member. plug, unplug, plug, unplug. and make sure your charger is powered directed through an outlet, or IF on a strip that the strip is sufficient. had that issue once too with an old strip. moved it to the outlet on the wall and it was charging perfectly.
    12-07-2017 04:53 PM
  6. donm527's Avatar
    Read post #54 by chouy87 where specifically mentions USB 2.0 port to charge. Good luck.

    https://forums.androidcentral.com/sa...ery-die-3.html
    12-07-2017 05:01 PM
  7. srvctec's Avatar
    Can't really blame Samsung for you letting your battery get so low that it "dies". That's not EVER good for any modern lithium battery in any device, no matter who the manufacturer is.

    Hope it works out.
    12-07-2017 05:20 PM
  8. larciel's Avatar
    Trying PC usb port now. But unlike the other post. I don't get the circle. Screen is completely dark.

    Only thing I noticed on the screen was when I plugged in the charger very slowly, the screen showed white glitch like *pow!* ~~ (like the effect of old TV screen being shut off) and I thought that was the motherboard giving its last goodbye.
    12-07-2017 05:36 PM
  9. j_hansen's Avatar
    trying the PC usb port might take a few hours before the phone picks up, I did it with a Yotaphone and just left it overnight
    12-07-2017 05:40 PM
  10. bassplayrguy's Avatar
    Just plug it in to your charger and leave it alone for awhile.
    12-07-2017 05:43 PM
  11. donm527's Avatar
    Huh? Sure you can... Brand new phone... battery only months old... you SHOULD be able to run it down to zero and if it happens you should be able to plug it into a charger and battery should charge enough to eventually power back on.

    Is it good for longevity of battery?? Probably not. But it happens... you can be out on the field and run your battery dry unintentionally but you should feel secure of being able to charge it back once you are able to and not brick a $1000 phone and lose everything.

    Last year spent vacation hiking in the Rockies in Canada... Lake Louise, etc. Often I ran out of juice by end of day and no battery pack and charge no problem when able to later.

    I still have a drawer full of iPhone 4s or a couple of Galaxy S3s in storage at work drained dry from unuse and I recently put them into a charger and they still boot up if I wanted to.

    Any death of a battery we should be talking years in the future.

    Can't really blame Samsung for you letting your battery get so low that it "dies". That's not EVER good for any modern lithium battery in any device, no matter who the manufacturer is.

    Hope it works out.
    12-07-2017 05:45 PM
  12. 103Softail's Avatar
    A while ago I get a call from my neighbour - "I'm on the highway at...and my car has died. My phone battery is about to die. Can you plz call roadside assistance & give them the details." He ended up stuck on the side of the road for 2hrs. When next I saw my neighbour I said CAR CHARGER! Geeze, I've fast cable chargers, wireless chargers, I've a 10000mha portable battery, car charger.....not to mention max power saving mode.....why is this thread even here?
    Jewels81 likes this.
    12-07-2017 05:53 PM
  13. larciel's Avatar
    let's not get into "Why you should charge before 0%" It'd be endlessly time-wasting discussion with no happy ending.

    Plugged into my laptop usb 2.0! phone's back is little warm so I know it's getting the juice. Will leave overnight and report back tomorrow!
    12-07-2017 06:00 PM
  14. donm527's Avatar
    Because for whatever reason his brand new phone did run out of battery and when he tried to put it on a charger, the phone is a brick.

    Do you think that it really is his fault his battery shouldn’t be able to handle a recharge when goes to zero? Things happen when you can be as prepared as possible and still find yourself in a situation where you run out juice and doesn’t have a right to ask for help? I gave a suggestion posted by someone elsewhere in hopes it may help. :/

    A while ago I get a call from my neighbour - "I'm on the highway at...and my car has died. My phone battery is about to die. Can you plz call roadside assistance & give them the details." He ended up stuck on the side of the road for 2hrs. When next I saw my neighbour I said CAR CHARGER! Geeze, I've fast cable chargers, wireless chargers, I've a 10000mha portable battery, car charger.....not to mention max power saving mode.....why is this thread even here?
    Byrese likes this.
    12-07-2017 06:01 PM
  15. j_hansen's Avatar
    @donm527
    not trying to **** on your parade or anything but you need to understand that battery technology have moved on since all those phones you have in the drawer, it is not just note 8 this would happen to either, yes it can be a pain in you know what if it accidentally happens you run it completely dry but it is a performance trade off and people just need to learn, it's in the manual they didn't read, set a low battery warning or to shut down at 3 % and it will never be a problem
    12-07-2017 06:01 PM
  16. toenail_flicker's Avatar
    let's not get into "Why you should charge before 0%" It'd be endlessly time-wasting discussion with no happy ending.

    Plugged into my laptop usb 2.0! phone's back is little warm so I know it's getting the juice. Will leave overnight and report back tomorrow!
    glad to hear
    12-07-2017 06:04 PM
  17. toenail_flicker's Avatar
    set a low battery warning or to shut down at 3 % and it will never be a problem
    take a bow. nail on head. easy to avoid.
    Jewels81 likes this.
    12-07-2017 06:05 PM
  18. donm527's Avatar
    Well I’m just saying it’s hard to believe people find it acceptable or persons fault that phone can’t handle going to zero... if newer phones can’t be expected to do that when older phones can... battery technology has gone backwards in that area IMO. I find it unacceptable if happens to me even though I am anal in making sure I charge properly. Guess we’ll agree to disagree.
    kj11, bassjo, recDNA and 3 others like this.
    12-07-2017 06:06 PM
  19. chanchan05's Avatar
    Well I’m just saying it’s hard to believe people find it acceptable or persons fault that phone can’t handle going to zero... if newer phones can’t be expected to do that when older phones can... battery technology has gone backwards in that area IMO. I find it unacceptable if happens to me even though I am anal in making sure I charge properly. Guess we’ll agree to disagree.
    Battery tech hasn't changed in the part where if you discharge it to below a critical voltage level, it dies and can't be recharged. The manufacturer can't control what you are doing at the time that may have pushed the battery that far. Doesn't matter if the battery is just 1 day old. Take it down to below critical charge and it's dead. Pretty easy to achieve if you are doing something pretty intensive like games or streaming on high resolution and brightness and keep ignoring all the warnings at 15 and 5%.
    j_hansen and srvctec like this.
    12-07-2017 06:14 PM
  20. toenail_flicker's Avatar
    even though I am anal in making sure I charge properly
    I'm that way about my N8, about the screen, the charging, etc. but I'm that way about my devices. once they get older, maybe not so much. but now? oh yeah.
    12-07-2017 06:16 PM
  21. donm527's Avatar
    I was checking the manual... nowhere does it say or warn about letting the battery run until dead.

    Actually on page 8 it says it will shut off automatically when it determines too low... so that should be a safety built...

    "When to Charge the Battery
    When the battery is low, your device conserves its
    remaining battery power by dimming the screen.
    When the battery level becomes too low, the device
    automatically turns off."


    But I am curious... where is the setting you mention where you can have it shut down at 3%? I checked my phone and manual and cannot find it. Maybe a carrier specific option? I am in US AT&T.

    @donm527
    not trying to **** on your parade or anything but you need to understand that battery technology have moved on since all those phones you have in the drawer, it is not just note 8 this would happen to either, yes it can be a pain in you know what if it accidentally happens you run it completely dry but it is a performance trade off and people just need to learn, it's in the manual they didn't read, set a low battery warning or to shut down at 3 % and it will never be a problem
    bassjo likes this.
    12-07-2017 06:23 PM
  22. j_hansen's Avatar
    they're made this way for YOUR safety and MAX performance, it's in the manual you didn't bother reading.
    it's not good to run your car empty to the stage where there's only fumes left in the fuel lines either but I guess you do it all the time and never had a problem
    103Softail and kj11 like this.
    12-07-2017 06:25 PM
  23. 103Softail's Avatar
    Because for whatever reason his brand new phone did run out of battery and when he tried to put it on a charger, the phone is a brick.

    Do you think that it really is his fault his battery shouldn’t be able to handle a recharge when goes to zero? Things happen when you can be as prepared as possible and still find yourself in a situation where you run out juice and doesn’t have a right to ask for help? I gave a suggestion posted by someone elsewhere in hopes it may help. :/
    And I bet that little engine warning light keeps coming on on the dashboard in his car!
    12-07-2017 06:29 PM
  24. j_hansen's Avatar
    the phone won't be a brick, follow the advice given and I'm 99 % sure it will be all good but it is avoidable if you read the manual first is my point
    12-07-2017 06:34 PM
  25. donm527's Avatar
    I have a 2001 Z06 that I bought new and I will be honest... I have run out of gas with it once or twice lol. Not on purpose but happened (just a lesson learned that when it says reserve... we're talking 3-4 minutes lol). But 16 years later after numerous miles and days at the track... I still have it and it still runs and had no problems when I was able to get the gas back in. So no... never had a problem. Accidents happen and unless stated somewhere... it should take it if it happens.

    they're made this way for YOUR safety and MAX performance, it's in the manual you didn't bother reading.
    it's not good to run your car empty to the stage where there's only fumes left in the fuel lines either but I guess you do it all the time and never had a problem
    kixfan and Byrese like this.
    12-07-2017 06:39 PM
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