1. Umbrokhan's Avatar
    i order my mum's friend a refurbished phone and i have problem with cable.
    Charging USB-C cable does not seat all the way into the phone.

    but i try my mum's USB-C cable and its working fine...and goes all the way in and fits properly

    maybe phone is refurbished that's why?
    how can i fix the cable usb-C cable that came with the phone?
    01-01-2018 11:35 AM
  2. chazglenn3's Avatar
    New phone? Exchange it for a new one.
    01-01-2018 11:36 AM
  3. gernerttl's Avatar
    What kind of case are you using?
    01-01-2018 12:01 PM
  4. Rukbat's Avatar
    Your cable doesn't go all the way in but hers does? It's just a bad connector on the cable. Contact the seller for another cable.
    01-01-2018 12:26 PM
  5. Umbrokhan's Avatar
    does not have any case on it.
    01-01-2018 01:27 PM
  6. Umbrokhan's Avatar
    thank's guys... this is the reason why i hate Ebay...
    now i have to find the phone number and send it back..
    01-01-2018 01:28 PM
  7. Umbrokhan's Avatar
    i thought i post on here maybe there might be a fix.
    01-01-2018 01:29 PM
  8. Umbrokhan's Avatar
    refurbished phone. from Ebay
    01-01-2018 01:30 PM
  9. Baby_Doc's Avatar
    Just buy a new cable
    It is fairly inexpensive.
    01-01-2018 03:52 PM
  10. gernerttl's Avatar
    Yeah, it sounds like the cable. If your mom's cable fits properly in both phones, then it's the cable not the phone.

    Just get a new USB-C cable from a reputable dealer. They are fairly cheap.
    01-01-2018 07:42 PM

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