01-12-2018 12:52 AM
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  1. edubb256's Avatar
    This is a difficult situation considering Samsung has lousy customer service and you sent to the wrong place. I would try sending an email to a senior customer service executive who would have the authority to refund you even through the items may be lost at this point. I did quick google search for Samsung executives are got this: Samsung customer service contacts. Maybe try some of those.
    Aquila likes this.
    01-11-2018 06:17 PM
  2. Doug Moffat's Avatar
    Samsung would probably simply ignore a small claims court summons and not even show up. If the judge rules a default judgement, good luck trying to collect it imo.

    On XDA forums there is one user who was blocked from calling Samsung from their home number. Something about his s8 Plus order not being shipped out despite calling early or something and getting run around with backorder or the like.
    As you can plainly see I indicated Samsung would ignore the summons. But once a judgement has been obtained much mischief can ensue.
    01-12-2018 12:52 AM
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