1. mbj217's Avatar
    Bought a new note 8 about a week ago when 2 days ago it stopped wirelessly charging. Exchanged it for a new one today, same thing. Any ideas?
    02-10-2018 06:06 PM
  2. derrickmd18#AC's Avatar
    It's the case or charger or you have wireless charge unchecked in settings
    02-10-2018 06:08 PM
  3. mbj217's Avatar
    where is it in settings?
    02-10-2018 06:10 PM
  4. mbj217's Avatar
    also i tried it without the case and i tried 2 different chargers
    02-10-2018 06:10 PM
  5. Dooki's Avatar
    cable?
    02-10-2018 06:20 PM
  6. derrickmd18#AC's Avatar
    Setting then advanced features then accessories
    02-10-2018 06:21 PM
  7. mbj217's Avatar
    I don't even have an accessories section under settings.
    02-10-2018 07:06 PM
  8. ksefan's Avatar
    I don't even have an accessories section under settings.
    Just search wireless charging in the settings menu
    02-10-2018 07:19 PM
  9. ksefan's Avatar
    I don't even have an accessories section under settings.
    Also are you sure you're not putting it on the wireless charger correctly.
    02-10-2018 07:21 PM
  10. trucksmoveamerica#AC's Avatar
    I had this happen, it was the charger head and cable for me. Replaced both them and it worked again.
    02-10-2018 08:18 PM
  11. mbj217's Avatar
    i'm definitely putting it on correctly, I even tried it horizontally. I have tried different wires and adapters but I will try some more I guess. Samsung support is saying it has to be a samsung wireless charger, that it cannot be senseo.
    02-10-2018 09:53 PM
  12. Dooki's Avatar
    is it making a noise when you put it on the charger? any response at all?
    also, did you check that you had wireless charging on under accessories
    02-10-2018 10:43 PM
  13. gschoelles's Avatar
    The up on the charging pad looks like it should be down...?!

    Maybe
    02-11-2018 08:45 AM
  14. mbj217's Avatar
    so i picked up a samsung wireless charger today ($80 freaking bucks) and it says wireless charging and wireless fast charging depending upon the setting I select but the battery still does not increase.
    02-11-2018 11:52 AM
  15. dov1978's Avatar
    I had a few issues with Wireless Charging on my Galaxy S8's then again on my Note 8. I have a few very cheap Fast Wireless Charging stands from Amazon and they would always give the notification "Wireless Charging Paused" a second or so after placing them on the stand. I tried a few different combinations of fast charging bricks and USB cables until I would ones that worked. Sure it was an old LG one from the G6 that worked best for me. The old, big iPad brick also worked but wouldn't fast charge obviously. The supplied Samsung ones NEVER worked
    02-11-2018 12:07 PM
  16. mbj217's Avatar
    just got another new note 8 and so far it seems to be working
    02-11-2018 02:52 PM
  17. rc50won's Avatar
    I have both S8+ and Note 8 and both are finicky on how they operate with the Samsung wireless charger.
    02-12-2018 10:57 AM
  18. bbgpsuser's Avatar
    When I originally got a Samsung fast wireless pad I had the S7 Edge. The wireless charging worked sometimes but not other times, mostly not. Since I was beyond the Best Buy return period, I contacted Samsung. They replaced the wireless charger and the new one worked great with the S7 Edge and now with the Note 8.

    I recently got an Anker wireless pad. That works even better than the Samsung fast wireless charger.
    02-12-2018 01:28 PM

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