06-09-2019 07:03 PM
44 12
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  1. chocokat's Avatar
    Hi all,

    I just Chase mobile app on my note 8. I came from iPhone 7 plus / iOS and in iOS, I think I was not prevented from taking a screenshot of the Chase app. Anyone have this issue? It just says can't take a screenshot due to security policy. Thanks. Currently really loving the note 8.
    03-14-2018 08:59 PM
  2. chanchan05's Avatar
    Yeah. Some apps activate that security feature on Android. You'd have to ask the developer of your bank app.
    Laura Knotek likes this.
    03-14-2018 09:09 PM
  3. chocokat's Avatar
    Yeah. Some apps activate that security feature on Android. You'd have to ask the developer of your bank app.
    Okay I emailed the developer of Chase mobile app. I hope they can fix it. This is very annoying issue for android users.
    mdZX likes this.
    03-14-2018 09:25 PM
  4. trucksmoveamerica#AC's Avatar
    I am sure they won't change it. Most apps that can contain personal and private info usually have the screen shot feature disabled.
    03-14-2018 09:33 PM
  5. toenail_flicker's Avatar
    Okay I emailed the developer of Chase mobile app. I hope they can fix it. This is very annoying issue for android users.
    I get the same message.
    03-14-2018 09:33 PM
  6. Mooncatt's Avatar
    I am sure they won't change it. Most apps that can contain personal and private info usually have the screen shot feature disabled.
    This. The only time I saw this changed in an app to allow screenshots again was on the My Verizon app because that security feature was enabled by mistake with an update and was never meant to be there in the first place. At least that was the official line. It could've been all the public backlash because it prevented people from screenshoting chats for proof when it came to a discrepancy. Lol
    03-14-2018 09:36 PM
  7. chocokat's Avatar
    I am sure they won't change it. Most apps that can contain personal and private info usually have the screen shot feature disabled.
    How come they did not disable screenshot on iOS? Only in android? This is so unfair for android users.
    03-14-2018 10:15 PM
  8. trucksmoveamerica#AC's Avatar
    How come they did not disable screenshot on iOS? Only in android? This is so unfair for android users.
    Different platforms, maybe IOS doesn't allow them to lock out screen shot feature. Don't know the reason.
    03-14-2018 10:20 PM
  9. jneusch's Avatar
    How come they did not disable screenshot on iOS? Only in android? This is so unfair for android users.
    Not sure how it's unfair. I personally see it as a positive feature of Android. It can lead to some frustration, but it is safer.
    03-14-2018 10:32 PM
  10. andytiedye's Avatar
    Have you tried the "screen write" S-Pen feature? That takes a screenshot and then lets you edit it.
    03-14-2018 10:42 PM
  11. pixielee22's Avatar
    Have you tried the "screen write" S-Pen feature? That takes a screenshot and then lets you edit it.
    Just tried it, did not allow that either
    chocokat likes this.
    03-15-2018 12:14 AM
  12. Dooki's Avatar
    it's a security feature, Netflix blocks it for drm. this a a good thing for your security and a cya on their part.
    03-15-2018 01:05 AM
  13. chocokat's Avatar
    Not sure how it's unfair. I personally see it as a positive feature of Android. It can lead to some frustration, but it is safer.
    Well you are still able to take screenshot in chrome app when you go to Chase. Com just not the bank app. So that's a loop hole possible for exploit.

    Yea, I think they should allow screenshots since its only prevented in the android App but not the android browser or iOS app or on the desktop. So basically you can screenshot everywhere else other than the android bank App. Or make screenshot not possible everywhere else.

    Very annoying for android users.
    03-15-2018 06:40 AM
  14. Mooncatt's Avatar
    Well you are still able to take screenshot in chrome app when you go to Chase. Com just not the bank app. So that's a loop hole possible for exploit.

    Yea, I think they should allow screenshots since its only prevented in the android App but not the android browser or iOS app or on the desktop. So basically you can screenshot everywhere else other than the android bank App. Or make screenshot not possible everywhere else.

    Very annoying for android users.
    Banks have every right to control security where they can. If chrome and iOS, and even desktop counterparts don't have the opt-in for banks to disable those functions, that's not an issue with the bank. It's a limitation from those other providers, and it's up to them to change on their own. A bank would have no power to control that.
    03-15-2018 06:47 AM
  15. chocokat's Avatar
    Yep. I can't decide right now if that is a good thing or inconvenience. I guess it is good for security but I don't like that implies / give the impression that Android is less secure than all other. However, I totally understand it is because the other systems / platforms do not give the app developer this option.
    03-15-2018 08:47 AM
  16. Mooncatt's Avatar
    ...I don't like that implies / give the impression that Android is less secure than all other.
    At the risk of sounding snarky (and I'm not trying to be, I'm honestly curious), how does this give the impression that Android is less secure? The way I see it, developers having this option makes it more secure.

    I guess I would liken it to house windows. One without curtains would allow anyone to look in and see if there's something worth stealing. One with curtains would prevent anyone from looking in, making it more likely a would be burglar would pass it by.
    Itsa_Me_Mario likes this.
    03-15-2018 09:07 AM
  17. chocokat's Avatar
    No that does not sound snarky- you are good . I hope I can explain it as best I can: it's like they are saying Android is more prone to security holes therefore there is this implementation that does not exist on all other platforms especially iOS. I love my note 8 and Android I also don't mind iOS either but I wish my experience across both platform especially for apps are more consistent. So, it is only fair they do this to the iOS app as well, sorry if this sounds very childish LMAO..... It feels like this is a punishment for Android users but I do get it is a security feature. hmm... I am still torn.
    03-15-2018 09:23 AM
  18. chanchan05's Avatar
    No that does not sound snarky- you are good . I hope I can explain it as best I can: it's like they are saying Android is more prone to security holes therefore there is this implementation that does not exist on all other platforms especially iOS. I love my note 8 and Android I also don't mind iOS either but I wish my experience across both platform especially for apps are more consistent. So, it is only fair they do this to the iOS app as well, sorry if this sounds very childish LMAO..... It feels like this is a punishment for Android users but I do get it is a security feature. hmm... I am still torn.
    Looking at it from another angle, you can look at it as a glaring security hole in iOS and others compared to Android. Especially considering these days iOS is like swiss cheese.
    03-15-2018 09:51 AM
  19. Mooncatt's Avatar
    Or in true iOS fashion, just give it a few years for Apple to implement it as well and then promote it as some new great idea? Lol
    03-15-2018 11:36 AM
  20. anon(7901790)'s Avatar
    This may sound like an idiotic question. Why would you need to take a screen shot of your bank app?
    03-15-2018 06:01 PM
  21. Mooncatt's Avatar
    This may sound like an idiotic question. Why would you need to take a screen shot of your bank app?
    I recently needed to so I could verify direct deposit info at the new company I just started working for. I don't have checks to do it the old fashion way of voiding one for them, but they still needed the account and routing numbers.
    03-15-2018 06:16 PM
  22. yarnsrj's Avatar
    Have you tried the "screen write" S-Pen feature? That takes a screenshot and then lets you edit it.
    No go. Aside from Bank apps, my Auto insurance app won't allow screenshots either. I think its a good thing. Wouldn't want a screenshot of that floating around my many "CLOUD" storage spaces.
    03-16-2018 07:35 AM
  23. chocokat's Avatar
    This may sound like an idiotic question. Why would you need to take a screen shot of your bank app?
    It's okay. I was going to show my dad that I did not spend that much this month. Yes I love shopping a lot and I'm trying to invest and save more. I always able to take a screen shot for when I'm trying to show someone I quick paid them using the Chase app on iOS too.

    Now I think about it, it's not a big deal as I made it to be. It's just you get used to one OS and when in another OS does not have this function, it makes you feel a little frustrated at the time.
    03-16-2018 09:17 AM
  24. o4liberty's Avatar
    TD bank won’t allow a screen shot they just added several layers of security which is a total pain in the a** to log on anymore.
    03-16-2018 09:19 AM
  25. chocokat's Avatar
    Looking at it from another angle, you can look at it as a glaring security hole in iOS and others compared to Android. Especially considering these days iOS is like swiss cheese.
    I am always told that iOS is more secure. maybe because it is more locked down? Like android with out root gives the user more control out of the box unlike the locked down iOS.
    The iOS user can jail break the phone and get super user and iOS would be just as vulnerable too maybe.
    03-16-2018 09:22 AM
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