1. dmorgan924's Avatar
    Loved my note 4 had the note 8 a few days now. And. Threre has been so many times when I touch and it I have to re touch to activate the area I am touching. Any suggestions? It's like all over apps and launchers. It was a brand new sealed phone. Thanks. Has oreo.
    05-31-2018 12:58 PM
  2. gernerttl's Avatar
    What exactly do you mean by "touch" and then "re-touch"? Do you have a screen protector on the phone or a case with a screen protector built in?
    05-31-2018 02:13 PM
  3. dmorgan924's Avatar
    no screen protector, Like touch to do something and it does not reconize that I touched it. icons etc
    05-31-2018 02:25 PM
  4. gernerttl's Avatar
    no screen protector, Like touch to do something and it does not reconize that I touched it. icons etc
    Ok. I should have asked earlier. Are you using a launcher other than the stock Samsung Experience? Depending on the launcher it could be software related. I haven't experienced that with Nova or Microsoft Launcher, and I haven't used anything else.

    I did some looking and found that a few people have turned off the hard press function and noticed this improved screen sensitivity.

    Here is where I found some info:

    https://us.community.samsung.com/t5/...es/td-p/164596

    I have a screen protector on mine and sometimes I have sensitivity issues, mostly along the edges though.

    I'm not sure I can call it a hardware problem. If it was every time and in the same locations every time, then I would say it was hardware related.
    05-31-2018 04:14 PM
  5. j_hansen's Avatar
    Maybe you need to clean your screen and wash your fingers :-)
    05-31-2018 04:28 PM
  6. gernerttl's Avatar
    Maybe you need to clean your screen and wash your fingers :-)
    Really? Neither of those would cause this kind of problem.
    06-01-2018 05:10 PM

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