07-19-2018 03:09 PM
36 12
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  1. Ca_lvn's Avatar
    ???? What do you think before you look is Pixel on the list ???

    https://www.androidauthority.com/pho...rt-886115/amp/





    Well I'm not surprised Samsungs all over the list
    07-16-2018 07:12 PM
  2. Ca_lvn's Avatar
    07-16-2018 07:22 PM
  3. Golfdriver97's Avatar
    Not on the list, but seeing Samsung there isn't surprising either.
    07-16-2018 07:29 PM
  4. ZOMMBIE1's Avatar
    Not on the list, but seeing Samsung there isn't surprising either.
    Only there cause they sell more phones than anyone else in the world.
    07-16-2018 07:40 PM
  5. mustang7757's Avatar
    Ive had Samsung since the s3 up to s9 and never had to turn any of them in for repairs
    07-16-2018 08:00 PM
  6. Ca_lvn's Avatar
    Samsung also sells more phones than anyone else, so not surprising there on the list
    Jaba Chutlashvili likes this.
    07-16-2018 08:20 PM
  7. mustang7757's Avatar
    Samsung also sells more phones than anyone else, so not surprising there on the list
    True ...maybe it's the lower end phones with the problems
    07-16-2018 08:21 PM
  8. Theot's Avatar
    Every manufacturer is going to have failures but man that's bad on Samsung.

    The iPhone being on there doesn't surprise me, my wife loves her damn iPhones but 12-14 months in she always starts having hardware issues. Speaker, mic, buttons, battery, etc have all failed. Best one she had was the iPhone 5, that thing took multiple dips in water and never missed a beat in almost three years and we sold it still working.
    kct1975 likes this.
    07-16-2018 08:28 PM
  9. andrew_ackley's Avatar
    ???? What do you think before you look is Pixel on the list ???

    https://www.androidauthority.com/pho...rt-886115/amp/





    Well I'm not surprised Samsungs all over the list
    Im assuming this is world wide???They sell a bazillion Samsung's. It's more about volume than everything else. What I'm suprised about is the crazy low amount for huawei despite being what number 3 manufacturer in the world?
    07-16-2018 08:28 PM
  10. mustang7757's Avatar
    Every manufacturer is going to have failures but man that's bad on Samsung.

    The iPhone being on there doesn't surprise me, my wife loves her damn iPhones but 12-14 months in she always starts having hardware issues. Speaker, mic, buttons, battery, etc have all failed. Best one she had was the iPhone 5, that thing took multiple dips in water and never missed a beat in almost three years and we sold it still working.
    Same with my wife's iPhones lol
    kct1975 likes this.
    07-16-2018 08:30 PM
  11. mustang7757's Avatar
    Im assuming this is world wide???They sell a bazillion Samsung's. It's more about volume than everything else. What I'm suprised about is the crazy low amount for huawei despite being what number 3 manufacturer in the world?
    True ...but their Nexus 6p was a bust too many problems I had with that phone
    07-16-2018 08:32 PM
  12. Theot's Avatar
    Im assuming this is world wide???They sell a bazillion Samsung's. It's more about volume than everything else. What I'm suprised about is the crazy low amount for huawei despite being what number 3 manufacturer in the world?
    Yeah but that's a stupid high failure rate, I don't care how many they make.
    07-16-2018 08:36 PM
  13. Theot's Avatar
    Same with my wife's iPhones lol
    I put her on Jump with our T-Mobile plan this year with the iPhone 8. If I'm going to pay for insurance and apple Care anyway she might as well just upgrade the dang thing yearly.
    kct1975 likes this.
    07-16-2018 08:38 PM
  14. mustang7757's Avatar
    I put her on Jump with our T-Mobile plan this year with the iPhone 8. If I'm going to pay for insurance and apple Care anyway she might as well just upgrade the dang thing yearly.
    The same I did with mywife put insurance on her phones...she always breaks the screens that's what happened to her 8plus that's getting fixed now she's using my iPhone x which I keep slim case and temper glass. .I had to go out and buy a heavy duty case for her to use it lol
    07-16-2018 08:42 PM
  15. cwbcpa's Avatar
    I've been pretty fortunate over the years. I've never had a phone fail on me. A lot of Samsung, Motorola, LG, HTC, Apple and probably a few I'm forgetting. Worse thing I have had was a failed home button on an iPhone 5s and they replaced the phone even though it was just out of the one year warranty.

    I don't think too much about these lists. I suppose they could or should factor in on making a phone choice but they just don't carry much weight in my decision.
    07-16-2018 09:26 PM
  16. Golfdriver97's Avatar
    Only there cause they sell more phones than anyone else in the world.
    And that was my line of thinking. Since the list of specific devices consisted of the flagships, too. When you crank out as much as Samsung does, it isn't surprising.

    I should have made myself clear earlier. Last second post before my break ended.
    07-16-2018 10:12 PM
  17. Dooki's Avatar
    Only there cause they sell more phones than anyone else in the world.
    depends on how they gauged it. If they do it by strait percentage then it will be accurate, but if by total numbers then that is misleading.

    I am on my third Note 8 because of factory defects
    07-16-2018 10:21 PM
  18. chyeo1979's Avatar
    Failure rate means what? Phone totally dead or any kind of defects? Some people bring their phones back for the smallest thing while some have high tolerance over minor defect
    07-17-2018 04:23 AM
  19. Gary02468's Avatar
    Failure rate means what? Phone totally dead or any kind of defects? Some people bring their phones back for the smallest thing while some have high tolerance over minor defect
    If you read the actual report, it says "failure rate" is "the number of mobile phones that showed some sort of diagnostics issue during testing". Moreover, the testing was not conducted on a random sample of phones. Rather, many of the phones were sent for testing precisely because of suspected problems--to varying extents in different places.

    In other words, those numbers are not actual failure rates and tell us nothing about actual failure rates.
    07-17-2018 07:28 AM
  20. Itsa_Me_Mario's Avatar
    Please note that the stats as depicted in the "study" and as regurgitated by AA are OBVIOUSLY false. The original source says that Samsung in Q2 2017 had a failure rate of 61%, which is CLEARLY false, as it would mean 3 out of 5 phones were failing in some way. Real failure rates typically are less than 1% of 1%, and are expressed as percentages using 2 or 3 significant figures. Example: 0.0054% or 0.00536% when they're being reported as a percentage of population - however it should be noted that the industry does not calculate that way - instead they use what's known as the MTBF, or mean time between failures, which is able to describe the expected failure rate through time - given that devices that are brand new are expected to fail less than those that are already 3-5 years old. Typically you would see those rates either expressed as failures per million (hours) or, with electronic components, you may instead see failures per billion hours. As an example, if Samsung tested 2000 devices for up to 2000 hours each and had 5 failures, with a total testing time of 3,859,410 hours, the calculation would be 5/3859410 = 1.3*10-6 or 1.3 failures for every million hours of operation. Note those numbers are made up, I don't know Samsung's actual failure rate for devices as a whole or for their components - and neither did the source used for this article, nor the authors of this article.
    bbycrts likes this.
    07-17-2018 08:46 AM
  21. Itsa_Me_Mario's Avatar
    Furthermore, this article is not only misinformation but, given that it takes literally less than a minute for the values in the tables to fail the logic test, I would allege that this is deliberate trolling on AA's part. I'm happy to see the response in their comments and in other forums are a strong rebuke of what is at minimum an absolute failure in journalism and at maximum a deliberate deception intended to generate revenue through controversy.
    bbycrts likes this.
    07-17-2018 08:52 AM
  22. hallux's Avatar
    Samsung also sells more phones than anyone else, so not surprising there on the list
    Im assuming this is world wide???They sell a bazillion Samsung's. It's more about volume than everything else.
    This is why it's important that these reports are in percentage, the same percentage of Samsung devices failing compared to Huawei (as an example) would be more failed devices. It's somewhat alarming that Samsung has such a high failure percentage, though that could be the lower-end devices as someone else noted.

    Of note (though the numbers just may not be available) is the absence of Google from the manufacturer list, or Google devices from the devices list.
    07-17-2018 10:05 AM
  23. silverdroid09's Avatar
    Samsung is owning the list haha
    07-17-2018 08:27 PM
  24. mustang7757's Avatar
    Samsung is owning the list haha
    Yeah that.. and they owning all the profits of the phones they sell.
    07-17-2018 09:45 PM
  25. Itsa_Me_Mario's Avatar
    It's somewhat alarming that Samsung has such a high failure percentage,
    Samsung does not have such a high failure percentage.
    Laura Knotek likes this.
    07-18-2018 06:54 AM
36 12

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