1. MsBlingberry's Avatar
    Since yesterday, I noticed my phone kept rebooting itself randomly, sometimes in the middle of a call. What could the problem be?
    drandyperry likes this.
    07-19-2018 12:38 PM
  2. drandyperry's Avatar
    Since yesterday, I noticed my phone kept rebooting itself randomly, sometimes in the middle of a call. What could the problem be?
    Mine started doing that about 2 weeks ago. It reboots about twice a day. A lot of time when I'm using it (super annoying) and sometimes in my pocket.

    I contacted tech support and they were useless, they suggested I checked for the latest software (I think it's started doing it since 2 updates ago) and then told me to take it to a Samsung service centre.

    I think it's a deliberate plus to get us to all upgrade to note 9s even though there's not much upgrade!
    07-19-2018 12:59 PM
  3. bbgpsuser's Avatar
    Does it reset if you boot in in safe mode?
    07-19-2018 03:14 PM
  4. delkhouri's Avatar
    Mine was doing this. I contacted Verizon and they sent me a new (refurbished) phone. The new phone hasn't restarted but the call quality is so poor that people can almost never understand me. Verizon is sending another phone, but I might be done.
    07-19-2018 06:35 PM
  5. Deke218's Avatar
    Clear system cache. Usually works for me.
    Could also be a recent app update causing an error.
    07-20-2018 07:56 AM
  6. leerandall's Avatar
    Remove the SD card and see if the reboots stop.
    07-20-2018 11:47 AM
  7. MsBlingberry's Avatar
    I don't know what that means please. Kindly enlighten me?
    07-24-2018 06:53 AM
  8. MsBlingberry's Avatar
    I've done that several times. It's worse now. Sometimes i get a black screen
    07-24-2018 06:53 AM
  9. bbgpsuser's Avatar
    Have you tried booting the phone in safe mode?
    07-24-2018 09:33 AM
  10. 7h3d34f0n3's Avatar
    Remove the SD card and see if the reboots stop.
    From what I understand if your microSD card is going or is bad it can cause crashes. So if you remove the microSD card and the crashes stop then you possibly need to get a new microSD card.

    Also check this thread out below.
    Phone Having Issues Ever Since Oreo
    07-27-2018 08:12 AM
  11. MsBlingberry's Avatar
    Thanks for your help. My mic stopped working shortly after so i took it to Samsung Care. Got my phone back and everything works perfect now.
    08-23-2018 04:39 PM
  12. Zello_Police's Avatar
    Hard reset is in order
    08-23-2018 05:40 PM
  13. 7h3d34f0n3's Avatar
    Well I finally had some time to sit down and do a Factory Reset. So far after an evening no more crashes when I manually turn of my WiFi or turn of my airplane mode. Now the fun part of logging back into everything. Will do an update around Friday. The other thing I need to test out is whether or not the error of an incomplete connection when I try and charge with any and all cables (aftermarket and stock) vs. wireless charging.

    Thanks for the advice everyone!
    08-28-2018 06:44 AM

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