1. lindaandjon's Avatar
    I just had to reload my Note 8 and previously I didn't have a lock screen, the phone just came on to my home page but the fingerprint and iris scanner worked fine in other apps. Now I've reloaded I can't get the phone to work this way anymore. Any ideas how I can do that please?
    10-24-2018 02:17 AM
  2. king's Avatar
    Turn off lock screen and set up fingerprint and iris scan (if supported) in the individual app settings. Works for me with Samsung Pay and many other financial apps and Samsung Browser.
    10-24-2018 12:48 PM
  3. lindaandjon's Avatar
    Thanks for the reply but I must be missing something as I cannot set up fingerprints etc in Lock Screen and Security as it always tells me I must turn on a secure lock screen option - PIN, pattern etc.
    10-25-2018 06:19 PM
  4. king's Avatar
    If I remember correctly, I turned on the lock screen option, set up my app fingerprint and then turned off the lock screen option. Hope it works for you.
    10-26-2018 11:31 AM

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