1. bertsirkin's Avatar
    My wife and I have Note 8 phones under Verizon. Both phones got upgraded to pie recently. When I touch the app switcher button, I see the open apps, with a "close all" option at the top of the screen. But on my wife's phone, the "close all" is on the left side of the screen. What would cause the difference? Close all apps in pie-35447.jpg
    04-18-2019 07:00 PM
  2. Golfdriver97's Avatar
    No idea. That's strange.
    04-18-2019 07:29 PM
  3. kitmo's Avatar
    Maybe one of you accidentally set it up differently in settings, display, navigation bar? You can configure where you want them to be placed.
    04-18-2019 07:56 PM
  4. mustang7757's Avatar
    My wife and I have Note 8 phones under Verizon. Both phones got upgraded to pie recently. When I touch the app switcher button, I see the open apps, with a "close all" option at the top of the screen. But on my wife's phone, the "close all" is on the left side of the screen. What would cause the difference? Click image for larger version. 

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    One of your phones is using Good Lock and enable app switcher as list view
    04-18-2019 08:11 PM
  5. bertsirkin's Avatar
    One of your phones is using Good Lock and enable app switcher as list view
    I can't see that either phone has Good Lock - and from what I've searched, I don't think it's available for the Note 8. BTW, both phones have the Nova launcher.
    04-18-2019 08:34 PM
  6. mustang7757's Avatar
    I can't see that either phone has Good Lock - and from what I've searched, I don't think it's available for the Note 8. BTW, both phones have the Nova launcher.
    Yours I'm suspecting has good lock app search and see if it's on it , and yes the note 8 can install it , now if that's not the case your phone is on Oreo 8.0 and hers is on pie 9.0 which you can find out by going settings >about phone and see Android version number
    04-18-2019 08:38 PM
  7. bertsirkin's Avatar
    I checked and both phones have Android 9. An indication may have to do with a screenshot I took on both phones.

    The screenshot filename on my wife's phone was "Screenshot_20190418-213807_Samsung Experience Home.jpg"
    The screenshot filename on my phone was "Screenshot_20190418-213740_Nova Launcher.jpg"

    Both phones are running Nova Launcher as the home screen.

    Here is what both app-switcher screens look like (mines on the left - hers is on the right).
    Close all apps in pie-x.jpg
    04-18-2019 08:52 PM
  8. mustang7757's Avatar
    I agree both on pie
    I know nova wont cause this
    You said you didn't install good lock app
    Her phone is correct
    Yours is the problem
    Have you installed any application like swift installer ,or similar?
    I checked and both phones have Android 9. An indication may have to do with a screenshot I took on both phones.

    The screenshot filename on my wife's phone was "Screenshot_20190418-213807_Samsung Experience Home.jpg"
    The screenshot filename on my phone was "Screenshot_20190418-213740_Nova Launcher.jpg"

    Both phones are running Nova Launcher as the home screen.

    Here is what both app-switcher screens look like (mines on the left - hers is on the right).
    Click image for larger version. 

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    04-18-2019 09:06 PM
  9. Javier P's Avatar
    I checked and both phones have Android 9. An indication may have to do with a screenshot I took on both phones.

    The screenshot filename on my wife's phone was "Screenshot_20190418-213807_Samsung Experience Home.jpg"
    The screenshot filename on my phone was "Screenshot_20190418-213740_Nova Launcher.jpg"

    Both phones are running Nova Launcher as the home screen.

    Here is what both app-switcher screens look like (mines on the left - hers is on the right).
    Click image for larger version. 

Name:	x.jpg 
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    The difference in the screenshot names could give us some clues. It seems that in your phone the Samsung Experience Home app has been disabled. Have you used Package Disabler or adb commands?
    mustang7757 likes this.
    04-18-2019 09:25 PM
  10. bertsirkin's Avatar
    I agree both on pie
    I know nova wont cause this
    You said you didn't install good lock app
    Her phone is correct
    Yours is the problem
    Have you installed any application like swift installer ,or similar?
    I did find one difference, however. For the "home screen" settings, my phone only has one item listed: "Nova Launcher" (and it's selected). Her phone has both "Nova Launcher" and "Samsung Experience Home" (and Nova is selected).

    I did a Google search of "Samsung Experience Home" and in Google Play, it indicates the app is compatible with "some" of my devices. There's a checkmark next to my wife's phone, but an "x" next to mine.

    I have a program called "BK Manager" which can block bloatware and other programs, and "Samsung Experience Home" was being blocked. I unblocked it, and even though it's not selected as the home screen, I now see some other screens correctly now.

    Thanks for your help - you got me looking in the right direction!
    mustang7757 likes this.
    04-18-2019 09:33 PM
  11. mustang7757's Avatar
    I did find one difference, however. For the "home screen" settings, my phone only has one item listed: "Nova Launcher" (and it's selected). Her phone has both "Nova Launcher" and "Samsung Experience Home" (and Nova is selected).

    I did a Google search of "Samsung Experience Home" and in Google Play, it indicates the app is compatible with "some" of my devices. There's a checkmark next to my wife's phone, but an "x" next to mine.

    I have a program called "BK Manager" which can block bloatware and other programs, and "Samsung Experience Home" was being blocked. I unblocked it, and even though it's not selected as the home screen, I now see some other screens correctly now.

    Thanks for your help - you got me looking in the right direction!
    Ok now we getting somewhere
    Since you disabled Samsung experience or now one ui it defaulted to the oreo style recent apps on yours, makes sense
    04-18-2019 09:36 PM
  12. bertsirkin's Avatar
    Ok now we getting somewhere
    Since you disabled Samsung experience or now one ui it defaulted to the oreo style recent apps on yours, makes sense
    The really strange thing, to me anyway, is that the Samsung experience would have any influence on the UI when Nova is the default launcher. But, that's above my pay grade.
    mustang7757 likes this.
    04-19-2019 06:46 AM
  13. Javier P's Avatar
    The really strange thing, to me anyway, is that the Samsung experience would have any influence on the UI when Nova is the default launcher. But, that's above my pay grade.
    Custom launchers only control the home screens and the app drawer, other things like Recent apps, lock screen or icons on the status bar are out of their reach.
    mustang7757 likes this.
    04-19-2019 07:23 AM
  14. mustang7757's Avatar
    The really strange thing, to me anyway, is that the Samsung experience would have any influence on the UI when Nova is the default launcher. But, that's above my pay grade.
    Yeah its all deeply integrated now
    04-19-2019 07:23 AM
  15. mustang7757's Avatar
    Custom launchers only control the home screens and the app drawer, other things like Recent apps, lock screen or icons on the status bar are out of their reach.
    You were right on the package disabler, definitely knew it was application he installed.
    Javier P likes this.
    04-19-2019 07:39 AM

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