Galaxy Note8 phone app no longer opening when receiving call

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Android Central Question

My Galaxy Note 8 stock Phone app is no longer opening when I receive an incoming call. Instead, it rings audibly but only shows a small flashing phone in upper status bar. I then have to scroll down status bar to answer phone. Any thoughts?

I've dug into the various and sundry settings of the phone app to no avail. I did find something interesting which confuses me. To locate the phone app in system settings you have to enable viewing of system apps. When I do this there are 3 phone apps. Same icon, 2 with version 1.0.0 and a 3rd one with a version of 3.0.20.23.

I've searched for solutions without much luck. Not sure if it makes any difference, but my carrier is AT&T.
 

comptechltd

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Feb 5, 2011
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I had the same issue happen early last year on Oreo. The only way to fix it for me was doing a FDR. Once I did that it worked perfectly.