Galaxy Note 8 software update stuck

pelotita1

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Sep 24, 2019
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I have a Galaxy Note 8 from AT&T and so does my son, we got it in the same store same acct, i got mine few days later, recently he was showing me something on his phone and i realized his phone looked different, i searched and for my surprise my phone last update was on august 2018. He said his phone has updated a few times. I tried the "software update" on my phone settings and it says its up to date. I also tried smart switch on my computer and nothing. My phone has the words continue update and i can click on it but nothing happens. I called At&t and the said they pushed the update but that didnot work so they said to call Samsung and they said to take it to a service center to get it checked :( anyone knows anything else that i can do to push this update? Thank you!
 
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