1. recDNA's Avatar
    I have the unlocked version of Note 9. It has been hooked up to verizon wireless since day 1. Never any problem using Verizon apps.

    Now since reset Verizon folder of apps is gone.

    Worst of all I have no voicemail app. There is one listed under apps but it is not in app drawer and there is no way to use it.

    Anybody know what to do?

    I have to have a voicemail app that works. I am totally freaked out by this.
    09-03-2020 08:21 PM
  2. recDNA's Avatar
    Whew. After an hour of going nuts I left a voicemail for myself from my landlines and like magic the visual voicemail app downloaded itself and works fine.

    I'm still missing a folder full of verizon apps but voicemail was the most important.

    The My Verizon app is screwed up too but whatever.
    09-03-2020 08:34 PM
  3. L0n3N1nja's Avatar
    I thought it was normal for an unlocked phone to be missing carrier apps?

    You should be able to download them from the Play Store.
    09-03-2020 11:37 PM
  4. mustang7757's Avatar
    Whew. After an hour of going nuts I left a voicemail for myself from my landlines and like magic the visual voicemail app downloaded itself and works fine.

    I'm still missing a folder full of verizon apps but voicemail was the most important.

    The My Verizon app is screwed up too but whatever.
    You'll have to add those Verizon apps if restore didn't do that , unlocked version after factory reset won't load them only carrier phones do.
    09-04-2020 01:25 AM
  5. recDNA's Avatar
    from where?
    09-04-2020 07:38 AM
  6. mustang7757's Avatar
    from where?
    Play store
    09-04-2020 09:14 AM
  7. recDNA's Avatar
    no voicemail there but I have that now I don't think I need anything else I see there. Thanks!

    BTW, Smart Switch saved me hours but there is still so much to do. I won't know until something doesn't work. Now I have to find where to turn on Hey Google command
    09-04-2020 09:27 AM
  8. cganesh's Avatar
    isn't there a way to download Verizon apps through My Verizon app? I seem to remember getting them that way several years ago.
    09-14-2020 11:46 PM

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