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10-04-2018 02:43 PM
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  1. Blues Fan's Avatar
    Yep, if this works out this time I will do the same. I also really started getting nervous thinking what would I do If my phone had a problem. It would be horrible trying to get it resolved through Samsung.com. I dealt with them before in the note7 (twice), S7e replacement, and note 8 last year with no issues, but always felt I was gambling while doing it.
    Also, unless you live in NY ordering from B&H will save you a $&(& load in taxes too. With these phones costing $1000 that's a big savings.
    08-29-2018 06:22 PM
  2. rsmin's Avatar
    Also, unless you live in NY ordering from B&H will save you a $&(& load in taxes too. With these phones costing $1000 that's a big savings.
    Only problem is I already ordered from Amazon. Will have to try that next time. But thanks
    08-29-2018 07:04 PM
  3. OmegaSparks's Avatar
    Yep, if this works out this time I will do the same. I also really started getting nervous thinking what would I do If my phone had a problem. It would be horrible trying to get it resolved through Samsung.com. I dealt with them before in the note7 (twice), S7e replacement, and note 8 last year with no issues, but always felt I was gambling while doing it.
    Thats what been stopping me from ordering too. I wanted to do tbe unlocked tmoible one, but what happens if it breaks? Am i just SOL?
    08-29-2018 11:03 PM
  4. Connor Hendricks's Avatar
    I've been lurking for awhile, but figured I'd post now. This is not the first time I've had this issue with Samsung, so I should've known better than to place a pre-order with them. I'm now 2 for 2 on preorders going this way.

    The first was the Galaxy Book, 12", 256GB and, 8GB RAM. I ended up waiting 2 weeks for that when people were picking up at Best Buy the day it was released.

    I placed my order for the Note 9 on 8/19 after pondering for a few days on whether I wanted this or if I should wait for the S10+. Too much new tech scares me, so I went with the Note 9. It'll be my first Note phone ever. Is there a full day 1st time user course for this thing?

    Anyways, when I placed my order the website and app kept saying "Shipping week of Aug 23". The evening of the 27th it changed to backorder. I just checked right before creating an account here, and the AKG headphones are on backorder, too. I also just tried placing an order with Samsung for aT-Mobile blue 512GB phone, and the website said it would ship 9/30. I sure hope it doesn't take that long to get my preorder. The protective screen cover has already been here a week, and the protective case arrives tomorrow.

    In the meantime, my s7e is barely holding up with its cracked screen and pink lines down the screen, so a trade-in its out of the question. Yes, I'm hard on phones. It's the nature of my work. Don't ask. I can't tell.

    Anyways, back to the Note 9. I'm not going to bother wasting my time contacting Samsung customer. Imo, getting raped by a gorilla would be a more pleasant experience. I will be writing to the Board of Directors, if there's one, and Mr. DJ Koh about my dissatisfaction in customer loyalty.

    I did reach a low point the other night and went to cancel my order through app. When you go to cancel it brings up a list of reasons why I'm canceling. Iirc, I selected too long to ship. A message then came up and said if I kept my order I'd get a discount of 10%, maximum $100, which would be occur after the phone shipped. I am paying through Samsung financing. A message showing this $100 discount now shows on my order between the phone and headphones. I also received an email, so this is legitimate and proof is provided should you ever need to dispute it.

    With all that said, canceling my order and returning the screen protector and case are not off the table, but I'd probably endure this again since I'd have to order the S10+. I'm not a fan of having the newest tech due to the bugs and flaws that typically occur when they first roll out, so I'll probably just stay in line right where I am.
    anon(1733) likes this.
    08-30-2018 12:10 AM
  5. Blues Fan's Avatar
    Thats what been stopping me from ordering too. I wanted to do tbe unlocked tmoible one, but what happens if it breaks? Am i just SOL?
    Amazon sells the same unlocked on samsung.com sells. It will work on any carrier. The unlocked one with Tmobile all the features will work on it just like if you had a tmobile variant phone.
    08-30-2018 12:26 AM
  6. amyf27's Avatar
    08-30-2018 04:48 AM
  7. OmegaSparks's Avatar
    Amazon sells the same unlocked on samsung.com sells. It will work on any carrier. The unlocked one with Tmobile all the features will work on it just like if you had a tmobile variant phone.
    but my thing is what if it breaks or if there is a software issue? I looked for insurance but if its not through a carrier, you don't seem to get as good of a deal.
    08-30-2018 08:36 AM
  8. EuroDriver's Avatar
    just wait till the s10 comes out now that sammie knows people will pay 1250.00... do i hear 1350 ??
    Online rumors are hinting at around $2,000!
    freddyttt and Nostromo79 like this.
    08-30-2018 10:07 AM
  9. EuroDriver's Avatar
    Thats what been stopping me from ordering too. I wanted to do tbe unlocked tmoible one, but what happens if it breaks? Am i just SOL?
    Upon purchase, you will be given the option to purchase Samsung Premium Care for $11.99/mo I believe. It covers hardware failure and accidental damage but not loss/theft.
    tfou79 likes this.
    08-30-2018 10:16 AM
  10. EuroDriver's Avatar
    I did reach a low point the other night and went to cancel my order through app. When you go to cancel it brings up a list of reasons why I'm canceling. Iirc, I selected too long to ship. A message then came up and said if I kept my order I'd get a discount of 10%, maximum $100, which would be occur after the phone shipped. I am paying through Samsung financing. A message showing this $100 discount now shows on my order between the phone and headphones. I also received an email, so this is legitimate and proof is provided should you ever need to dispute it.
    I just tried it. I got as far as selection the reason for cancellation but can't proceed from there because the "cancel order" button is grayed out.
    08-30-2018 10:26 AM
  11. tfou79's Avatar
    August 26 peeps. Any updates? I can still cancel mine. I am thinking it is not going to happen this week. (Unlocked 512GB Blue)
    08-30-2018 10:31 AM
  12. Cletis169_1's Avatar
    I'm thinking the same. If I find a 512 at a tmobile store they are giving 500 for note 8 trades.
    amyf27 likes this.
    08-30-2018 11:16 AM
  13. Connor Hendricks's Avatar
    I just tried it. I got as far as selection the reason for cancellation but can't proceed from there because the "cancel order" button is grayed out.
    Interesting. Mine isn't. Are they getting ready to fulfill your order? When did you place your order?
    RedMage36 likes this.
    08-30-2018 11:24 AM
  14. bhatech's Avatar
    I'm thinking the same. If I find a 512 at a tmobile store they are giving 500 for note 8 trades.
    T-Mobile has no plans to sell 512 GB in store, only online sales just FYI.
    08-30-2018 11:29 AM
  15. Iconic Limited's Avatar
    they had 512 in purple at the flagship store near me.
    08-30-2018 11:38 AM
  16. Iconic Limited's Avatar
    August 26 peeps. Any updates? I can still cancel mine. I am thinking it is not going to happen this week. (Unlocked 512GB Blue)
    I'm still waiting as well (512GB Blue T-Mobile). Says it will ship on 9/5-9/12.
    08-30-2018 11:38 AM
  17. Cletis169_1's Avatar
    Where do you find when it will ship? All I can see is week of the 26th on the invoice email I got.
    08-30-2018 11:43 AM
  18. tfou79's Avatar
    Where do you find when it will ship? All I can see is week of the 26th on the invoice email I got.
    Same here. That's what Samsung has been telling me when I call.
    08-30-2018 12:01 PM
  19. nobrakes's Avatar
    August 26 peeps. Any updates? I can still cancel mine. I am thinking it is not going to happen this week. (Unlocked 512GB Blue)
    Still waiting and Samsung chat still says it'll ship this week. Ordered 512gb tmobile version on 8/10
    08-30-2018 12:17 PM
  20. Cletis169_1's Avatar
    Bad part for me is if it's not in Dallas by the 5th I will be headed to my new duty station in San Diego.
    08-30-2018 12:22 PM
  21. Ziltaris's Avatar
    Ironic that the preorder thread is still going strong with people who preordered but still haven't gotten jack.
    anon(20964), tfou79, rsmin and 1 others like this.
    08-30-2018 12:25 PM
  22. J G9's Avatar
    Ordered on the 11th just got my shipped notice hang in there guys!



    SHIPPED ITEMS

    AKG N60 Noise Cancelling Headphones

    GP-N060HAHCDAA

    QTY: 1

    PRICE: FREE


    Galaxy Note9 512GB (Verizon)

    SM-N960UZBFVZW

    QTY: 1

    PRICE: $1099.99 $1249.99
    Nostromo79 likes this.
    08-30-2018 01:07 PM
  23. tfou79's Avatar
    Ordered on the 11th just got my shipped notice hang in there guys!



    SHIPPED ITEMS

    AKG N60 Noise Cancelling Headphones

    GP-N060HAHCDAA

    QTY: 1

    PRICE: FREE


    Galaxy Note9 512GB (Verizon)

    SM-N960UZBFVZW

    QTY: 1

    PRICE: $1099.99 $1249.99
    Congrats!!!
    08-30-2018 01:25 PM
  24. EuroDriver's Avatar
    Interesting. Mine isn't. Are they getting ready to fulfill your order? When did you place your order?
    Ordered on 8/10. Ocean Blue 512GB T-Mobile variant. Order confirmation email states will ship week of 9/2. When I called Monday, they told me it was going to ship this week but order page on the website still shows status as pre-order.
    08-30-2018 02:00 PM
  25. Tech81's Avatar
    Interesting. Mine isn't. Are they getting ready to fulfill your order? When did you place your order?
    Mine isn't greyed out either. I'd like $100 bucks but I don't really want it to cancel my order lol
    Attached Thumbnails Samsung: Galaxy Note 9 Pre-Order Thread-screenshot_20180830-124801.png  
    08-30-2018 03:02 PM
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