09-14-2018 08:44 PM
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  1. Inkdnaija's Avatar
    Check Ups and use you phone number, you should see a tracking number?
    Okay lemme try
    08-18-2018 12:00 PM
  2. Inkdnaija's Avatar
    Check Ups and use you phone number, you should see a tracking number?
    Nah nothing...unless I am putting it in the wrong place
    08-18-2018 12:04 PM
  3. gmtom1's Avatar
    My order shows as shipped in My T-Mobile and I have a UPS 2-day tracking number that is still in the "Label Created" stage. I also got my JoD lease confirmation document in my.tmobile.com/documents with my IMEI number.
    08-18-2018 12:10 PM
  4. AARON BRYANT2's Avatar
    Edit: I got the Snapdragon 128gb blue. So who knows. Not in any hurry tho. All I know is I gotta get some baggy(er) pants.
    08-18-2018 12:11 PM
  5. anon(762744)'s Avatar
    Any 512gb phones shipped yet????
    Nostromo79 likes this.
    08-18-2018 12:24 PM
  6. flapoboy's Avatar
    Finally mine has changed to shipped and i have my tracking number
    08-18-2018 12:53 PM
  7. Inkdnaija's Avatar
    Finally mine has changed to shipped and i have my tracking number
    Mine says SHIPPED but no tracking
    08-18-2018 12:54 PM
  8. flapoboy's Avatar
    Mine says SHIPPED but no tracking
    Probably coming soon
    08-18-2018 12:58 PM
  9. Inkdnaija's Avatar
    Probably coming soon
    Oh okay.

    It shows SHIPPED to

    BILLED to
    08-18-2018 12:59 PM
  10. Rmbrown1964's Avatar
    I preordered last night so it probably wont get here till after release date
    Did you order the 512gb ? Who did you order it through?
    08-18-2018 01:00 PM
  11. AARON BRYANT2's Avatar
    did you all get an email saying it was shipped or did you just keep refreshing it?
    08-18-2018 01:35 PM
  12. felloffthetruck's Avatar
    Any 512gb phones shipped yet????
    Not a single one.
    anon(762744) likes this.
    08-18-2018 01:54 PM
  13. DukeofPhone's Avatar
    Not a single one.
    nope, I ordered a 512 on the 11th and no updates.
    anon(762744) likes this.
    08-18-2018 02:03 PM
  14. jlangner's Avatar
    did you all get an email saying it was shipped or did you just keep refreshing it?
    I never got an email. I got alert from cc had been charged then just refreshed every hour after people started getting it.
    Inkdnaija likes this.
    08-18-2018 02:32 PM
  15. jerrycau123's Avatar
    I contacted Usp and I asked them regarding the The 2nd day shipping... I was told that my package will be delivered between10:30 Am-12:30 Pm.
    The driver starts his shift at 8am...
    08-18-2018 02:39 PM
  16. EMGSM's Avatar
    Mine says SHIPPED to but no tracking yet
    So close...so lucky. I got nothing yet.
    08-18-2018 02:54 PM
  17. mikef91's Avatar
    I have shipping and tracking number in UPS MyChoice, but when I select to pick up at UPS location, I cannot select my local hub. I was always able to, so this is a first. Anyone have any suggestions or experiencing the same thing? I can only select local UPS stores. Not happy about that at all.
    08-18-2018 03:00 PM
  18. jerrycau123's Avatar
    Where you enter the tracking number, type your phone number in that slot.
    08-18-2018 03:33 PM
  19. OmegaSparks's Avatar
    Ok, so I had to change my order from the 512 gb to the 128 gb to get it earlier.

    I had to talk to three tmobile reps, the first one told me that that the date would not change if I changed from the 512 to the 128. After seeing some of the information on here, I called at 4 am cst, spoke to someone overseas who gave me the run around and swore that they would all go out on the 21st. He claims that he spoke to the "warehouse manager"

    Well that didn't seem right and I wasn't going to argue, so I waited until 8 am cst and called again. They told me that while it should be in my hands by the 24th, there was no way to guarantee it because Samsung would only provide so many of the 512 gb, and there would maybe only be a handful in the stores and that the one selling the most was the 128. I told them that as much money as I was having to put down(over $600), I shouldn't have to wait anywhere from 5 days to 12 days to get a new phone when it would be in stores. So I changed my order and now the date says will be shipped by the 24th. If I don't get a label or something by the 23rd, Ill just take my change at the store.

    All this and not one person offered me anything for my inconvenience..smh.
    Nostromo79, MarVaRa and arunma like this.
    08-18-2018 03:34 PM
  20. Nostromo79's Avatar
    Ok, so I had to change my order from the 512 gb to the 128 gb to get it earlier.

    I had to talk to three tmobile reps, the first one told me that that the date would not change if I changed from the 512 to the 128. After seeing some of the information on here, I called at 4 am cst, spoke to someone overseas who gave me the run around and swore that they would all go out on the 21st. He claims that he spoke to the "warehouse manager"

    Well that didn't seem right and I wasn't going to argue, so I waited until 8 am cst and called again. They told me that while it should be in my hands by the 24th, there was no way to guarantee it because Samsung would only provide so many of the 512 gb, and there would maybe only be a handful in the stores and that the one selling the most was the 128. I told them that as much money as I was having to put down(over $600), I shouldn't have to wait anywhere from 5 days to 12 days to get a new phone when it would be in stores. So I changed my order and now the date says will be shipped by the 24th. If I don't get a label or something by the 23rd, Ill just take my change at the store.

    All this and not one person offered me anything for my inconvenience..smh.
    They take the customer for granted.
    08-18-2018 03:52 PM
  21. Inkdnaija's Avatar
    Where you enter the tracking number, type your phone number in that slot.
    I did that and also put destination and all that!
    08-18-2018 03:55 PM
  22. Inkdnaija's Avatar
    Server is down
    08-18-2018 04:33 PM
  23. sirsagey's Avatar
    Strange, a third package from tmobile is now showing in UPS as processed and ready for pickup. I ordered two 128s. It has the same 1.3lb weight as the 2 packages that showed up yesterday.
    08-18-2018 04:37 PM
  24. paigeey's Avatar
    Dang I had to pay...I should have said I have been with t-mobile for 15 years
    Go on Twitter and they should waive the fee. They credited my account for the shipping total.
    jlangner likes this.
    08-18-2018 04:44 PM
  25. flapoboy's Avatar
    Anyone been able to order the free gift of headphones or fortnite vbucks?
    08-18-2018 08:00 PM
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