09-08-2018 09:14 AM
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  1. TabGuy's Avatar
    Preorders get a free set of wireless headphones. How are those claimed? Is it done at the time of the pre-order or later on a website as in the past?
    08-13-2018 10:28 AM
  2. BIG CAT 7's Avatar
    I would like to know this as well. I ordered through T-Mobile. Do we have to take delivery on the phone first?
    08-13-2018 11:05 AM
  3. j_hansen's Avatar
    Probably have to register you purchase with copy of invoice on Samsung website again, then wait a couple of months after that :-)
    08-13-2018 11:09 AM
  4. SpaceJamzz's Avatar
    when you get your new Note 9 in your hand, download the Shop Samsung app...check the inbox of the app and the offer with the link to register for the promo gift should be there...
    jlangner likes this.
    08-13-2018 11:12 AM
  5. SpaceJamzz's Avatar
    https://forums.androidcentral.com/e?...token=3isGjgq3


    Offer Redemption Steps:
    1. From 8/10/18–8/23/18, pre-order a Samsung Galaxy Note9 on a device installment plan, lease or outright purchase at full retail price.
    2. Download the Shop Samsung app on your Samsung Galaxy Note9.
    3. Tap the Menu Icon on top left > My Inbox > Turn Up Your Play offer.
    4. Tap See If I'm Eligible to get started.
    5. Tap Allow when prompted to allow Shop Samsung to make and manage phone calls.
    6. Tap Allow when prompted to allow Shop Samsung to access your contacts.
    7. Tap Register Now for the Samsung Turn Up Your Play Offer.
    8. Tap OK when prompted to sign in to your Samsung Account to redeem the offer.
    9. Fill out the required information, and if prompted, upload receipt/proof of pre-order, which can include, but is not limited to, a pre-order confirmation email, receipt or packing slip by 11:59:59 p.m. ET on 9/13/18.
    08-13-2018 11:18 AM
  6. amyf27's Avatar
    I pre-ordered through Samsung's website and picked the free headphones at that time. They may not ship with the phone that part I'm not sure as I have not ordered direct from Samsung before
    08-13-2018 11:51 AM
  7. smooth4lyfe's Avatar
    I pre-ordered through Samsung's website and picked the free headphones at that time. They may not ship with the phone that part I'm not sure as I have not ordered direct from Samsung before
    Same here but the headphones are backordered so who knows when we will get them.
    08-13-2018 12:32 PM
  8. amyf27's Avatar
    Same here but the headphones are backordered so who knows when we will get them.
    i'm not as concerned about the headphones as the phone lol
    EZrhythm likes this.
    08-13-2018 01:07 PM
  9. EMGSM's Avatar
    Same here but the headphones are backordered so who knows when we will get them.
    I ordered on the 10th and mine says back order as well
    08-13-2018 01:09 PM
  10. andrew_ackley's Avatar
    Probably have to register you purchase with copy of invoice on Samsung website again, then wait a couple of months after that :-)
    It'll be within a couple of weeks. At least it has for me on every galaxy launch since s7.
    08-13-2018 03:53 PM
  11. garak0410's Avatar
    This is how it worked for me last year...I will try it when I get my Note 9 today or tomorrow.
    08-22-2018 08:00 AM
  12. alians07's Avatar
    08-22-2018 01:06 PM
  13. bassplayrguy's Avatar
    Register on the note 9 through shop Samsung.. It's very fast. Approved within minutes. Mine are shipping Sep 3!
    08-22-2018 03:58 PM
  14. Ultra50's Avatar
    I picked the free AKG wireless headphones when I preordered my note 9 last Friday. They were in the box with my note 9 when it was delivered today.
    bassplayrguy likes this.
    08-22-2018 04:32 PM
  15. AZwldcats's Avatar
    I picked the free AKG wireless headphones when I preordered my note 9 last Friday. They were in the box with my note 9 when it was delivered today.
    Only if you bought straight from Samsung.
    My Tmobile order was through Samsung Shop app,
    Approved immediately.
    08-22-2018 07:38 PM
  16. crackcookie's Avatar
    https://forums.androidcentral.com/e?...token=DS-GuyJE


    Offer Redemption Steps:
    1. From 8/10/18–8/23/18, pre-order a Samsung Galaxy Note9 on a device installment plan, lease or outright purchase at full retail price.
    2. Download the Shop Samsung app on your Samsung Galaxy Note9.
    3. Tap the Menu Icon on top left > My Inbox > Turn Up Your Play offer.
    4. Tap See If I'm Eligible to get started.
    5. Tap Allow when prompted to allow Shop Samsung to make and manage phone calls.
    6. Tap Allow when prompted to allow Shop Samsung to access your contacts.
    7. Tap Register Now for the Samsung Turn Up Your Play Offer.
    8. Tap OK when prompted to sign in to your Samsung Account to redeem the offer.
    9. Fill out the required information, and if prompted, upload receipt/proof of pre-order, which can include, but is not limited to, a pre-order confirmation email, receipt or packing slip by 11:59:59 p.m. ET on 9/13/18.
    Cool thanks my att rep said i have to go online by tomorrow
    08-22-2018 08:26 PM
  17. Adam Matlock's Avatar
    i ordered through Samsung and my headphones showed up with the phone. I didn't have to do anything special. i don't know about the carriers.
    08-22-2018 09:08 PM
  18. durandetto's Avatar
    Just download shop samsung and do everything through there. Took like 2 minutes and my headphones will be here in a couple weeks.
    08-22-2018 11:06 PM
  19. bassplayrguy's Avatar
    Here is a step by step.

    08-23-2018 05:40 AM
  20. Dimas de Leon's Avatar
    https://forums.androidcentral.com/e?...token=Nni6H8dj


    Offer Redemption Steps:
    1. From 8/10/18–8/23/18, pre-order a Samsung Galaxy Note9 on a device installment plan, lease or outright purchase at full retail price.
    2. Download the Shop Samsung app on your Samsung Galaxy Note9.
    3. Tap the Menu Icon on top left > My Inbox > Turn Up Your Play offer.
    4. Tap See If I'm Eligible to get started.
    5. Tap Allow when prompted to allow Shop Samsung to make and manage phone calls.
    6. Tap Allow when prompted to allow Shop Samsung to access your contacts.
    7. Tap Register Now for the Samsung Turn Up Your Play Offer.
    8. Tap OK when prompted to sign in to your Samsung Account to redeem the offer.
    9. Fill out the required information, and if prompted, upload receipt/proof of pre-order, which can include, but is not limited to, a pre-order confirmation email, receipt or packing slip by 11:59:59 p.m. ET on 9/13/18.
    Thanks man, it literally took me 3 minutes. I got an e-mail saying my registration was approved and would get the headphones the week of September 3, 2018.
    08-23-2018 07:17 AM
  21. Jewels81's Avatar
    Just did mine. Says my headphones will ship the week of September 10th.
    08-23-2018 10:49 AM
  22. amyf27's Avatar
    Just did mine. Says my headphones will ship the week of September 10th.
    These are some nice headphones Jewels. I was going to sell mine to recoup some cost, but ... undecided lol.
    Jewels81 likes this.
    08-23-2018 10:53 AM
  23. Jewels81's Avatar
    These are some nice headphones Jewels. I was going to sell mine to recoup some cost, but ... undecided lol.https://uploads.tapatalk-cdn.com/201...7a6c35a32a.jpghttps://uploads.tapatalk-cdn.com/201...f0d312de90.jpg
    Oh nice. How do they sound?
    08-23-2018 10:59 AM
  24. strikeIII's Avatar
    Yeah, they made it super easy this time around. Didn't even have to upload my purchase confirmation. Just did it through the Shop Samsung app from my Note 9 and boom got the confirmation email that they will ship the week of Sept 10.
    Jewels81 likes this.
    08-23-2018 11:17 AM
  25. amyf27's Avatar
    Oh nice. How do they sound?
    Really nice. I could use the extra cash though so may end up selling them. Not giving them away though.
    Jewels81 likes this.
    08-23-2018 11:54 AM
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