1. theelite1x87's Avatar
    I couldn't find a direct answer elsewhere. Me and my wife preordered and received our note 9s direct from Samsung. They offered a better trade in deal. I'm trading in my S8 plus, shes trading her v20. We still owe a little bit on tmobile EIP. Terms of trade said we are responsible for any remaining payment. Of course, I'm going to pay them. But I was hoping to pay them off over course of 2 or 3 months. Do I need to pay off our remaining balance in full immediately before we send them in for trade or can I keep payments current with tmobile and just pay it off over next couple months? I'm not changing anything with my tmobile account.i called Samsung directly and they just repeated the terms ad nauseam that I'm responsible for paying any remaining payments. I dont think she understood my question.
    08-22-2018 06:01 PM
  2. eRod v1.0's Avatar
    I couldn't find a direct answer elsewhere. Me and my wife preordered and received our note 9s direct from Samsung. They offered a better trade in deal. I'm trading in my S8 plus, shes trading her v20. We still owe a little bit on tmobile EIP. Terms of trade said we are responsible for any remaining payment. Of course, I'm going to pay them. But I was hoping to pay them off over course of 2 or 3 months. Do I need to pay off our remaining balance in full immediately before we send them in for trade or can I keep payments current with tmobile and just pay it off over next couple months? I'm not changing anything with my tmobile account.i called Samsung directly and they just repeated the terms ad nauseam that I'm responsible for paying any remaining payments. I dont think she understood my question.
    TMO will bill you for the full amount remaining on each phone.
    stackberry369 likes this.
    08-22-2018 06:07 PM
  3. Ca_lvn's Avatar
    The IMEI needs to be clear on the phone your trading in for it to be accepted
    Nostromo79 likes this.
    08-22-2018 06:35 PM
  4. theelite1x87's Avatar
    TMO will bill you for the full amount remaining on each phone.
    I'm technically already being billed full amount. I'm just making 30 a month payments. I got 6 or 7 months left before all payments are satisfied. So after I trade device into Samsung, tmobile will suddenly want everything immediately?
    08-22-2018 06:59 PM
  5. atlas9171's Avatar
    I'm technically already being billed full amount. I'm just making 30 a month payments. I got 6 or 7 months left before all payments are satisfied. So after I trade device into Samsung, tmobile will suddenly want everything immediately?
    You can't trade in a phone that you have an outstanding balance on. You have to pay it off before trading in.
    stackberry369 and Nostromo79 like this.
    08-22-2018 07:05 PM
  6. aaronman2007's Avatar
    I'm just curious to what ever happened? Thinking about doing the same.
    10-05-2018 02:03 PM
  7. frederickdawg's Avatar
    I'm just curious to what ever happened? Thinking about doing the same.
    It's a big risk. Samsung would send you an email saying it didn't meet the trade in criteria and give you $25 only. Plus you won't get your phone back. Plus you'll still be paying on the phone.
    Nostromo79 and TechNut79 like this.
    10-05-2018 04:16 PM
  8. andrew_ackley's Avatar
    I couldn't find a direct answer elsewhere. Me and my wife preordered and received our note 9s direct from Samsung. They offered a better trade in deal. I'm trading in my S8 plus, shes trading her v20. We still owe a little bit on tmobile EIP. Terms of trade said we are responsible for any remaining payment. Of course, I'm going to pay them. But I was hoping to pay them off over course of 2 or 3 months. Do I need to pay off our remaining balance in full immediately before we send them in for trade or can I keep payments current with tmobile and just pay it off over next couple months? I'm not changing anything with my tmobile account.i called Samsung directly and they just repeated the terms ad nauseam that I'm responsible for paying any remaining payments. I dont think she understood my question.
    You'll still have to pay it off but Samsung won't care.
    10-05-2018 04:32 PM
  9. Nakrohtap's Avatar
    It's a big risk. Samsung would send you an email saying it didn't meet the trade in criteria and give you $25 only. Plus you won't get your phone back. Plus you'll still be paying on the phone.
    Exactly. It says right on the front page. You probably can't activate a phone with an active lease by someone else.
    10-05-2018 05:15 PM

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