10-11-2018 07:56 PM
72 123
tools
  1. pdub73's Avatar
    Sorry for not posting this sooner...I got my Note 9 on Aug 23rd, and on August 25th I noticed my SPen arrived bent, I know it wasn't my doing because I barely had a chance to use it which is why I didn't notice it the first day...

    So I hit up VZW on FB messenger and after initially getting a response from a guy that said "the only way it could be bent is if the phone was bent" smh...

    I got a person that told me, at the moment they're out of stock of the Yellow S Pen but they would credit my account 49.99 and I could buy it from an authorized seller...I was like ok... So I got it from Amazon and paid 17.50 after my gift card and refund on my account was applied...I was excited to get my NEW S Pen only to receive another Bent one!!!! I guess I can live with it, it's not that bad but it's noticable...Bent S Pen...-20180830_211644.jpgBent S Pen...-20180830_211636.jpgBent S Pen...-20180830_211630.jpg
    09-03-2018 09:33 AM
  2. bassplayrguy's Avatar
    Sorry for not posting this sooner...I got my Note 9 on Aug 23rd, and on August 25th I noticed my SPen arrived bent, I know it wasn't my doing because I barely had a chance to use it which is why I didn't notice it the first day...

    So I hit up VZW on FB messenger and after initially getting a response from a guy that said "the only way it could be bent is if the phone was bent" smh...

    I got a person that told me, at the moment they're out of stock of the Yellow S Pen but they would credit my account 49.99 and I could buy it from an authorized seller...I was like ok... So I got it from Amazon and paid 17.50 after my gift card and refund on my account was applied...I was excited to get my NEW S Pen only to receive another Bent one!!!! I guess I can live with it, it's not that bad but it's noticable...Click image for larger version. 

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    You can send it back to Amazon and get a new one.
    09-03-2018 09:36 AM
  3. pdub73's Avatar
    Yeah but I'm starting to think they may all look like that.... And like I said it's not that bad...
    09-03-2018 09:38 AM
  4. berfles's Avatar
    Never noticed it before but mine is like that too.
    09-03-2018 10:44 AM
  5. bassplayrguy's Avatar
    Damn I think they are made that way. Mine is like that too! Bent S Pen...-20180903_115244.jpgBent S Pen...-20180903_115236.jpg
    09-03-2018 10:54 AM
  6. rsmin's Avatar
    Just checked mine and it is ok. I would try for another one with Amazon
    09-03-2018 10:55 AM
  7. berfles's Avatar
    Downside of having it all plastic, it's bound to happen.
    Cary Quinn likes this.
    09-03-2018 10:56 AM
  8. donm527's Avatar
    Like a Banana.

    Damn I think they are made that way. Mine is like that too! Click image for larger version. 

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    09-03-2018 11:06 AM
  9. donm527's Avatar
    Return it and get a black one. Maybe the black ones aren't bent. And IMO the black looks better than the banana.

    Yeah but I'm starting to think they may all look like that.... And like I said it's not that bad...
    09-03-2018 11:10 AM
  10. jimd1050's Avatar
    Return it and get a black one. Maybe the black ones aren't bent. And IMO the black looks better than the banana.
    Bent S Pen...-laugh_1a.jpg You might be onto something there Don!
    09-03-2018 01:13 PM
  11. Rwboyer's Avatar
    Mine is ever so slightly bent also. I have a replacement coming for a different issue tomorrow so I'll keep which ever one is not bent.
    09-03-2018 01:59 PM
  12. pdub73's Avatar
    Thanks I'm glad I'm not the only one...I may return mine to Amazon and see if I get lucky and get one that's straight
    09-03-2018 02:51 PM
  13. pdub73's Avatar
    Return it and get a black one. Maybe the black ones aren't bent. And IMO the black looks better than the banana.
    The black wouldn't match the color of the phone, the yellow doesn't bother me as much as it being bent does, but having it black and not matching would really screw with my OCD
    sandra_17 and kevinpleasants like this.
    09-03-2018 03:13 PM
  14. Gary02468's Avatar
    Mine's flat. For those that are bent, is the bend sharp enough to impede smooth insertion and removal from the phone?
    kevinpleasants likes this.
    09-03-2018 03:59 PM
  15. bassplayrguy's Avatar
    Mine's flat. For those that are bent, is the bend sharp enough to impede smooth insertion and removal from the phone?
    No. Didn't even notice until I put it on a table and looked at it.
    Cary Quinn likes this.
    09-03-2018 04:05 PM
  16. jlangner's Avatar
    Same here, mine is slightly bent...yellow.
    09-03-2018 07:13 PM
  17. TurdRon_FergusonBurgundy's Avatar
    Sorry for not posting this sooner...I got my Note 9 on Aug 23rd, and on August 25th I noticed my SPen arrived bent, I know it wasn't my doing because I barely had a chance to use it which is why I didn't notice it the first day...

    So I hit up VZW on FB messenger and after initially getting a response from a guy that said "the only way it could be bent is if the phone was bent" smh...

    I got a person that told me, at the moment they're out of stock of the Yellow S Pen but they would credit my account 49.99 and I could buy it from an authorized seller...I was like ok... So I got it from Amazon and paid 17.50 after my gift card and refund on my account was applied...I was excited to get my NEW S Pen only to receive another Bent one!!!! I guess I can live with it, it's not that bad but it's noticable...Click image for larger version. 

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    Wow, that is crazy! Not an issue I would have guessed to pop up. I would return the phone in it's entirety. One, the SPEN should not be bent and two, I would be leery of potential damage on the inside from a bent SPEN being slid in and click into place. Get a new phone, not just a new SPEN!
    09-03-2018 07:15 PM
  18. Jewels81's Avatar
    That sucks. No bent spen here
    kevinpleasants likes this.
    09-03-2018 07:56 PM
  19. bassplayrguy's Avatar
    Wow, that is crazy! Not an issue I would have guessed to pop up. I would return the phone in it's entirety. One, the SPEN should not be bent and two, I would be leery of potential damage on the inside from a bent SPEN being slid in and click into place. Get a new phone, not just a new SPEN!
    Is a very slight bend. No damage internally. Certainly not worth going through a return process. If you spend enough time in forums, you could find a flaw of some sort on just about any phone. Bent S Pen...-20180903_115236.jpgBent S Pen...-20180903_115244.jpg
    Cary Quinn likes this.
    09-03-2018 08:10 PM
  20. pdub73's Avatar
    Mine's flat. For those that are bent, is the bend sharp enough to impede smooth insertion and removal from the phone?
    No, it doesn't affect anything, other than fact that it is slightly bent, very slightly...it's fine...
    Cary Quinn likes this.
    09-04-2018 03:24 AM
  21. felloffthetruck's Avatar
    Going to check mine now...................

    Mine is slightly bent. More than likely they are all like this.
    Cary Quinn likes this.
    09-04-2018 09:11 AM
  22. TurdRon_FergusonBurgundy's Avatar
    Is a very slight bend. No damage internally. Certainly not worth going through a return process. If you spend enough time in forums, you could find a flaw of some sort on just about any phone. Click image for larger version. 

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    Sorry, if I am spending $1300 CAD plus tax on a premium phone I expect a premium product. Software issue? Sure, I'll wait it out but in this case a bent SPEN? Never ever ever would I accept this.
    09-04-2018 09:32 AM
  23. bassplayrguy's Avatar
    Sorry, if I am spending $1300 CAD plus tax on a premium phone I expect a premium product. Software issue? Sure, I'll wait it out but in this case a bent SPEN? Never ever ever would I accept this.
    If you hang out in the forums and do enough reading, you can find a problem with just about every phone. I don't think this is really a "defect".
    Cary Quinn likes this.
    09-04-2018 09:39 AM
  24. anon(20964)'s Avatar
    Got my Note 9 yesterday. S-pen is straight for now. That may change after I use it a remote a few times. But so long as it slides securely into its slot - it's all good.
    09-04-2018 09:43 AM
  25. TurdRon_FergusonBurgundy's Avatar
    If you hang out in the forums and do enough reading, you can find a problem with just about every phone. I don't think this is really a "defect".
    I have been a forum reader for years and yes, there are problems out there linked to almost every device. Some software, some hardware. All I'm saying is software issues are fine with me, however hardware defects not. I refuse to accept this and would never be fine after spending $1300 with a bent SPEN. It's not actually a minor issue like a small scratch on a frame. I'm currently using a Product Red iPhone 8 Plus and Galaxy Note 8. Both pristine hardware. Will be purchasing a Note 9 and will expect the same.
    09-04-2018 09:44 AM
72 123

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