1. sweetypie31's Avatar
    Does anyone know how I can get into the Samsung cloud storage? Is there another way to access it that's not on the phone itself? It keeps trying to back up everything, but I keep getting a message that my cloud is full and I need to delete stuff, but when I go look at how much space I have it shows I'm not full. I'm attaching a picture of what I see. Samsung Cloud-screenshot_20180922-052555_samsung-20cloud.jpg
    09-22-2018 05:29 AM
  2. mhunter6378's Avatar
    Go to https://support.samsungcloud.com in a web browser on another device, you’ll be able to log into your account
    09-22-2018 07:42 AM
  3. sweetypie31's Avatar
    Go to https://support.samsungcloud.com in a web browser on another device, you’ll be able to log into your account
    Thank you .
    09-22-2018 09:58 AM
  4. sweetypie31's Avatar
    I looked and it says I'm only using 17% of my cloud. I deleted the back ups for my tablet. Hopefully that will help.
    09-22-2018 09:59 AM
  5. mhunter6378's Avatar
    I looked and it says I'm only using 17% of my cloud. I deleted the back ups for my tablet. Hopefully that will help.
    You could go to settings, apps, Samsung cloud, storage and clear the app cache. It may help clear the error
    09-22-2018 10:54 AM
  6. illpoetic's Avatar
    You can buy 200GB for 2.99 a month. That's what I did.
    09-22-2018 12:15 PM
  7. illpoetic's Avatar
    My bad it's 200GB for 2.99 a month.
    09-22-2018 12:17 PM
  8. Shawn0813's Avatar
    My phone is not unlocked and I can't find Samsung cloud anywhere on the phone is there way to side load it?
    09-22-2018 02:08 PM
  9. mhunter6378's Avatar
    My phone is not unlocked and I can't find Samsung cloud anywhere on the phone is there way to side load it?
    Should be in settings under cloud and accounts. Who’s your carrier?
    09-22-2018 04:13 PM
  10. jhimmel's Avatar
    My phone is not unlocked and I can't find Samsung cloud anywhere on the phone is there way to side load it?
    I am on Verizon. I see it if I go into Settings-Accounts-Accounts-Samsung Account-Services-Samsung Cloud
    09-22-2018 04:22 PM
  11. sweetypie31's Avatar
    You can buy 200GB for 2.99 a month. That's what I did.
    lol Sorry, but Samsung Cloud-b6c98de579af798b05163e8c8b13ce3b-funny-love-prince-quotes.jpg
    freddyttt likes this.
    09-22-2018 05:04 PM
  12. Shawn0813's Avatar
    Should be in settings under cloud and accounts. Who’s your carrier?
    Verizon
    09-28-2018 07:42 PM
  13. Shawn0813's Avatar
    I found it thanks everyone
    09-28-2018 07:47 PM

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