1. ncridgerunner's Avatar
    Occasionally the text message notification on my Note 9 will not sound when getting texts. When I check the notification settings I get a message that says "Cannot play sound during a call." I am not on a call when this happens. It is almost like the phone thinks a call has not disconnected.

    If I reset the phone it will work normally for a while but the problem will occur again.

    Any ideas about preventing this problem? Clearing the cache doesn't seem to have any effect.
    10-11-2018 04:52 PM
  2. Rukbat's Avatar
    Most texting apps won't sound a notification if you're already in the app.
    10-11-2018 07:48 PM

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