1. fabris40's Avatar
    Does the note 9 support HD voice (enhanced calling)? I can not find a setting that indicates whether the feature is on or off.
    Thanks for your help.
    10-13-2018 04:13 PM
  2. jhimmel's Avatar
    I find it in Settings-Connections-Advanced Calling.HD voice-20181013_164525.jpeg
    10-13-2018 04:46 PM
  3. DanielLoreti's Avatar
    Advanced Calling isn't there for me
    10-13-2018 04:50 PM
  4. bassplayrguy's Avatar
    Advanced Calling isn't there for me
    Do you have a carrier brand or unlocked Version?
    10-13-2018 04:57 PM
  5. Fit24's Avatar
    Yes the Note 9 supports HD voice; turning it on depends on your mobile carrier.
    Heavens1 likes this.
    10-13-2018 04:58 PM
  6. DanielLoreti's Avatar
    Do you have a carrier brand or unlocked Version?
    T-Mobile.
    10-13-2018 04:59 PM
  7. bassplayrguy's Avatar
    I have it on the ATT.
    10-13-2018 05:19 PM
  8. evohicks's Avatar
    I always see HD when I'm on call, I thought it was to do with Volte.
    10-13-2018 07:17 PM
  9. jackjack1969's Avatar
    I'm on T Mobile and it's not there on my phone either
    DanielLoreti likes this.
    10-13-2018 08:53 PM
  10. Heavens1's Avatar
    Yep, it's carrier related. I've got lte, 4G, and hd when I call.

    But, I think hd only works if the number you call has hd as well 🤔

    I'm sure someone here can confirm that ....
    10-13-2018 10:05 PM
  11. L0n3N1nja's Avatar
    When I worked at Verizon it was possible the feature isn't active on the line and simply needs to be added via a carrier rep making a feature change.

    Might want to check with your carrier.
    10-14-2018 03:09 AM
  12. fabris40's Avatar
    I am on att and I don't have that feature on my settings. Strange, any reason?
    thecomicbookandme likes this.
    10-14-2018 08:43 AM
  13. Rhyalus's Avatar
    I have an unlocked phone on Verizon.

    I just called them and they told me there was nothing to add or adjust.

    When I call another Verizon phone with advanced calling, it sounds great, like it did on my HTC from Verizon. However, I have no choice for video calling like I did before, nor is there a way for me to check.

    As others noted, there is no advanced calling or WiFi calling options in the menus.

    R
    10-14-2018 10:12 AM
  14. Fit24's Avatar
    I am on att and I don't have that feature on my settings. Strange, any reason?
    I am also on AT&T; there are no settings to adjust.

    For AT&T HD Voice both calling parties need to use AT&T HD Voice-capable smartphones and be within an AT&T HD Voice coverage area.
    thecomicbookandme likes this.
    10-14-2018 10:28 AM
  15. jhimmel's Avatar
    I have an unlocked phone on Verizon.

    I just called them and they told me there was nothing to add or adjust.

    When I call another Verizon phone with advanced calling, it sounds great, like it did on my HTC from Verizon. However, I have no choice for video calling like I did before, nor is there a way for me to check.

    As others noted, there is no advanced calling or WiFi calling options in the menus.

    R
    So you lose WiFi calling when you use unbranded Note on Verizon, and Advanced calling may or may not work, but you have no way to toggle it off/on.
    10-14-2018 12:24 PM
  16. Rhyalus's Avatar
    So you lose WiFi calling when you use unbranded Note on Verizon, and Advanced calling may or may not work, but you have no way to toggle it off/on.
    Yes, that about sums it up.

    But...

    I am pretty sure the advanced calling is working (though no option for video calling) as the audio sounds great. AND the modem on this phone is much better than my HTC 10 was. I am not dropping calls and the signal seems better.

    I got this phone by using credit card points, and with a discount, so I am ok with where I am.

    The Asurian insurance switched over automatically to this new phone.

    R
    10-14-2018 12:55 PM
  17. Rhyalus's Avatar
    Quick correction...

    On Verizon, unlocked... settings / connections / mobile networks... there is an option for voLTE calls...

    R
    10-14-2018 01:13 PM
  18. fabris40's Avatar
    I find it in Settings-Connections-Advanced Calling.Click image for larger version. 

Name:	20181013_164525.jpeg 
Views:	49 
Size:	38.9 KB 
ID:	292156
    Which carrier are young on?
    10-14-2018 06:17 PM
  19. NexusGirlX's Avatar
    Which carrier are young on?
    That setting doesn't exist on the T-Mobile or AT&T Note 9 so it has to be either Verizon or Sprint.
    Laura Knotek likes this.
    10-14-2018 06:43 PM
  20. jhimmel's Avatar
    Which carrier are young on?
    VZW
    10-14-2018 10:42 PM

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