1. pmontone83's Avatar
    When I try to download a 11MB attachment in my work email with the Samsung email app it says "Unable to download. File size too large."

    I can forward the email with the attachment to my personal Gmail account and open the attachment in the Gmail app just fine.

    I'm on wifi and I have unlimited carrier data.

    Is there a setting somewhere I am missing?
    10-16-2018 09:39 AM
  2. mhunter6378's Avatar
    When I try to download a 11MB attachment in my work email with the Samsung email app it says "Unable to download. File size too large."

    I can forward the email with the attachment to my personal Gmail account and open the attachment in the Gmail app just fine.

    I'm on wifi and I have unlimited carrier data.

    Is there a setting somewhere I am missing?
    In the e-mail app, settings, select the account if you have multiple accounts and adjust the limit on retrieval size. I have mine set at no limit.
    anon(3641385) likes this.
    10-16-2018 04:13 PM
  3. pmontone83's Avatar
    I have my retrieval size set to no limit and still have this issue.
    10-22-2018 10:30 AM

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