1. mango1228's Avatar
    About a year ago i purchased 3 themes and have used them regularly. I tried to apply one tonight gave me a error message and when clicking on the theme it shows i need to purchase the app again. Dont know whats happened
    11-28-2018 02:13 PM
  2. OJsakila's Avatar
    Try searching the issue... Apparently, Samsung has issued a notification stating that these Samsung themes will be nullified in the new year... Sorry.
    11-28-2018 02:22 PM
  3. chanchan05's Avatar
    Try searching the issue... Apparently, Samsung has issued a notification stating that these Samsung themes will be nullified in the new year... Sorry.
    No they didn't. They just said Free themes expire after 14 days and you need to reapply.
    mango1228 likes this.
    11-28-2018 05:19 PM
  4. pool_shark's Avatar
    Make sure you used the same ID you used when you purchased it.
    I had a different ID when I first signed up with Samsung, bought a few themes, then changed my ID. Now when I switch phones I have to use the original ID to install those themes.

    I asked Samsung why I can't download the themes to with my new ID if I show the the receipt, they said they will recommend that to the developers, but I'm sure nothing will be done.
    11-28-2018 07:59 PM

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