1. Android Central Question's Avatar
    I've been using the Samsung Galaxy Note 9 (512gb, 8gb RAM) for about 2 and a half months. But I found some frustrating issues using the phone... Especially since I had the S9+ to compare the Note9. So I was wondering if you had any similar thoughts.
    1. The finger print scanner needs a couple taps to get the phone unlocked
    2. The rear camera has a weird pen scribbling that won't go away.
    3. The person on the other end can't hear me sometimes.
    4. The screen freezes from time to time. Touch sensors need a few taps to work.
    5. The internet is slow, bad reception. I had two different note 9s side by side and mine was the one with bad reception.

    I only had it a little over 2 months and formatted the phone at month #2 . But it started acting up again right after...

    What are your issues...?
    12-09-2018 07:17 AM
  2. jhimmel's Avatar
    Not having any issues.
    jimd1050 and Beansr519 like this.
    12-09-2018 09:31 AM
  3. cardboard60's Avatar
    My wife is not having any issues with her note 9.
    jimd1050 and Beansr519 like this.
    12-09-2018 09:44 AM
  4. bassplayrguy's Avatar
    I have none of these issues with mine.
    jimd1050 and Beansr519 like this.
    12-09-2018 09:53 AM
  5. mustang7757's Avatar
    I've been using the Samsung Galaxy Note 9 (512gb, 8gb RAM) for about 2 and a half months. But I found some frustrating issues using the phone... Especially since I had the S9+ to compare the Note9. So I was wondering if you had any similar thoughts.
    1. The finger print scanner needs a couple taps to get the phone unlocked
    2. The rear camera has a weird pen scribbling that won't go away.
    3. The person on the other end can't hear me sometimes.
    4. The screen freezes from time to time. Touch sensors need a few taps to work.
    5. The internet is slow, bad reception. I had two different note 9s side by side and mine was the one with bad reception.

    I only had it a little over 2 months and formatted the phone at month #2 . But it started acting up again right after...

    What are your issues...?
    Not having any those issues , but for the fingerprint not register first attempt I would try register the same finger twice see if that improves it.
    12-09-2018 09:55 AM
  6. rexxman's Avatar
    No issues.
    jimd1050 and Beansr519 like this.
    12-09-2018 10:12 AM
  7. Garenm's Avatar
    All good no issues.
    jimd1050 likes this.
    12-09-2018 11:20 AM
  8. cardboard60's Avatar
    People need to come on and say, I'm having ba problem.
    Not that the defects in the note 9.

    Ask yourself.
    Who set up your phone
    What system did you come from.
    Is a app causing the problem..
    Have you gone to your carrier and asked this to them.

    Think the carrier should help some people setup their phones.

    Have you done a factory reset.
    And downloaded the setup from cloud.
    You make the majority of the people thinking there is a problem with the note 9

    When there is not.
    12-09-2018 11:39 AM
  9. adegbenroagoro's Avatar
    You compared 2 Note 9s and YOURS had a problem. I think it's your device that has issues. I'm not having any problem WHATSOEVER with my Note 9.
    12-09-2018 12:41 PM
  10. rsmin's Avatar
    None here
    Beansr519 likes this.
    12-09-2018 02:34 PM
  11. jimd1050's Avatar
    I've been using the Samsung Galaxy Note 9 (512gb, 8gb RAM) for about 2 and a half months. But I found some frustrating issues using the phone... Especially since I had the S9+ to compare the Note9. So I was wondering if you had any similar thoughts.
    1. The finger print scanner needs a couple taps to get the phone unlocked
    2. The rear camera has a weird pen scribbling that won't go away.
    3. The person on the other end can't hear me sometimes.
    4. The screen freezes from time to time. Touch sensors need a few taps to work.
    5. The internet is slow, bad reception. I had two different note 9s side by side and mine was the one with bad reception.

    I only had it a little over 2 months and formatted the phone at month #2 . But it started acting up again right after...

    What are your issues...?
    I'd be back having my carrier look at it on Warranty instead of posting here! With that much money at stake... just go get it replaced!
    12-09-2018 07:14 PM
  12. fabris40's Avatar
    No issue for my Note 9
    12-10-2018 07:42 AM
  13. cckgz4's Avatar
    I've had a couple of moments where my screen would freeze and I would go into my open apps and close it all which generally works. But it works fine mostly
    12-10-2018 09:39 AM
  14. cknobman's Avatar
    I have zero of the issues you describe.

    You might have a bad unit.
    Gray Area likes this.
    12-10-2018 11:36 AM
  15. Beansr519's Avatar
    ^^^AMEN!
    12-10-2018 12:10 PM
  16. Beansr519's Avatar
    I'd be back having my carrier look at it on Warranty instead of posting here! With that much money at stake... just go get it replaced!
    ^^^AMEN!!!
    12-10-2018 12:11 PM
  17. Chromium 4's Avatar
    See if you can convince them to give you an off the shelf unit as opposed to a doing a warranty claim because you may end up with a refurb with even more problems.
    jimd1050 likes this.
    12-10-2018 10:28 PM
  18. Adawg1203's Avatar
    I've had my Note 9 since launch and no issues to speak of.
    12-10-2018 11:10 PM
  19. Iva_LadyDiCaprio98's Avatar
    I've had my Note9 since September and it has been running good for me so far!
    12-12-2018 10:00 PM
  20. BBSeattle's Avatar
    Had a Note 8 with various, irritating issues.. speakers, fingerprint sensor, constant moisture in port warning, erratic charging, etc. Had it replaced by. Verizon, turns out I simply had a bad unit. Replacement worked great.
    Call your carrier.
    And for what it's worth, my Note 9 has been problem free.
    Good luck.
    12-13-2018 11:41 PM

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