1. sweetypie31's Avatar
    Is anyone else having issues opening up the Gmail app ? Everytime I try to look at my emails I get an error message. I've unistalled updates, disabled it, and restarted the phone, but once I installed the updates agaaain I still have the same issue. Just wondering if it's just my phone or a device wide outage. This just started yesterday out of the blue.
    12-15-2018 10:01 AM
  2. sweetypie31's Avatar
    Here's a screenshot of the error message Trouble opening Gmail-screenshot_20181215-085633_gmail.jpeg
    12-15-2018 10:03 AM
  3. sweetypie31's Avatar
    This is crazy because I'm getting my new email alerts, but I can't get into the app. Lol
    12-15-2018 10:20 AM
  4. Gayle Lynn's Avatar
    Try safe boot after wiping cache partition.

    I'd guess you've got other apps in there doing something.

    Samsung Email works, right?

    There's Google InBox.

    https://play.google.com/store/apps/d...oid.apps.inbox
    12-15-2018 10:38 AM
  5. Fit24's Avatar
    I'm not having any problems with Gmail. Hope you get this sorted out.
    12-15-2018 10:59 AM
  6. Gayle Lynn's Avatar
    If there is an issue, Device Maintenance has a text icon for any reports logged.

    But I think this is a sympitom of a deeper nature likely caused by the configuration of the apps and access permission

    Run Device Maintenance plus grab SD Maid, preferably Pro.

    Of 20 questions, #17 run Malwarebytes.
    Ultimately you get down to factory reset and clean setup, no restore.
    12-15-2018 12:22 PM
  7. tadpoles's Avatar
    Also, try de-configuring your Google account and then re-configuring it.
    12-15-2018 01:51 PM
  8. mustang7757's Avatar
    Is anyone else having issues opening up the Gmail app ? Everytime I try to look at my emails I get an error message. I've unistalled updates, disabled it, and restarted the phone, but once I installed the updates agaaain I still have the same issue. Just wondering if it's just my phone or a device wide outage. This just started yesterday out of the blue.
    Long press the gmail and hit force close see what happens
    12-15-2018 02:40 PM
  9. sweetypie31's Avatar
    I've tried everyone's suggestions, but I'm still have the same issue. I'll probably just sent up my Gmail with type app or continue using the browser. Thanks for the help.
    12-15-2018 06:25 PM
  10. Gayle Lynn's Avatar
    You have a slew or stew - of apps that may be of questionable character and playing nice or not.

    Can guarantee setting up the phone from stock works.

    Ever had where chkdsk couldnt fix a corrupt directory? Maybe something like that meaning Gmail today maybe worse tomorrow, and not healthy to apply updates.

    I was on Oreo beta and Settings app would go into a loop crashing. Only cure of course was full wipe - again. No body else reported same happen to them. Was very careful. And started beta with fresh wipe. Never had any trouble again afterwards either.
    12-16-2018 06:18 AM
  11. sweetypie31's Avatar
    It's not that serious to wipe my phone. I just set Gmail up under type mail and disabled the Gmail app. If it were happening to more than this one app then I'd consider the wipe, but so far that's the only one and it's not worth the hassle. Thanks though.
    12-16-2018 06:57 AM

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