1. Android Central Question's Avatar
    In one of my Facebook groups I attempt to download a file from the 'Files' available. A box SAYS something is downloading and from the swipedown list I can both see and open that file, but it then vanishes as soon as the file is closed and is not findable again.
    It's not in 'Downloads' nor in 'My Files', nor in 'Documents' nor in Polaris Office, nor MS Word, nor is it anywhere else I can think of to look.
    Please help!!!
    12-27-2018 10:36 AM
  2. Chromium 4's Avatar
    SD card, gallery, Google Drive?
    12-27-2018 07:07 PM
  3. B. Diddy's Avatar
    Welcome to Android Central! Use a file manager app to search for that filename. You can also search for a specific directory that Facebook might be using for its own downloads -- some app developers can be annoying that way.
    thecomicbookandme likes this.
    12-27-2018 07:59 PM
  4. pool_shark's Avatar
    File manager + will show you new files in chronological order.
    12-28-2018 05:40 AM
  5. pizza_pablo's Avatar
    I had this happen, a few times, when I first got the Note 9. I had not experienced that on any other phone.
    I even started a thread x but then it just stopped doing that and I could find every download in the DOWNLOAD folder, where I had expected to find them all along.
    IDK why or how it corrected.
    12-29-2018 10:22 PM
  6. RoboRiot_77's Avatar
    I had this issue recently. Whenever I downloaded an image from a Google search it showed up in the top swipe bar, but I had to open it then screenshot it as it didn't appear anywhere else. Something must have changed with a recent update as this wasn't happening before. This is how I eventually found the solution:
    Go to SETTINGS > APPS > GOOGLE > PERMISSIONS then make sure STORAGE is checked/allowed. Now when I download an image it shows up in the DOWNLOADS folder in my GALLERY as well as being visible in MY FILES. Hope that helps!
    08-26-2019 04:20 PM

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