Just saw a post about camera issues

[robinhelenehebert]

Anyone experience that? Maybe getting the Note 9 isn't a good idea.

 

[dspeersrev]

I just discovered my note 9 has a bug or mechanical flaw with video. this has been a problem from early on. when taking a video and you zoom from 2 to maybe 5-6 times the phone buzzes, and yes that is caught on video. when in bright image, like snow the image can get wavy. on Samsung community this discussion, I believe, has been going on since Sept 18. the phone is a great phone, and I was told Samsung would replace it after provider checks it out. so that is where I am going today.

 

[mustang7757]

Anyone experience that? Maybe getting the Note 9 isn't a good idea.

They are pretty much fixing those issues with updates , no different from other manufacturers having issues and then correcting them

 

[robinhelenehebert]

I just discovered my note 9 has a bug or mechanical flaw with video. this has been a problem from early on. when taking a video and you zoom from 2 to maybe 5-6 times the phone buzzes, and yes that is caught on video. when in bright image, like snow the image can get wavy. on Samsung community this discussion, I believe, has been going on since Sept 18. the phone is a great phone, and I was told Samsung would replace it after provider checks it out. so that is where I am going today.

I heard it's happening mainly in Canada. Is that where you are? Let us know what happens.

 

[L0n3N1nja]

I haven't had any camera issues, what issues are you asking about?

 

[mustang7757]

I haven't had any camera issues, what issues are you asking about?

She's probably referring to the ones that had freezes and blurred pictures.

 

[Iva_LadyDiCaprio98]

I've had my Note9 since 9/11 and have not had any cameras issues at all

 

[robinhelenehebert]

I've had my Note9 since 9/11 and have not had any cameras issues at all

Good to know.

 

[NIZMOZ44]

Note 9 has had serious camera issues since it's released and Samsung hasn't fixed it till just recently. It's been on every Note 9 w/snapdragon and Sony Camera. Those who say they haven't seen it haven't used their camera to the point of it happening. See this long post.

https://us.community.samsung.com/t5...te9QuestionsandAnswers/thread-id/1541/page/78

 

[mustang7757]

Note 9 has had serious camera issues since it's released and Samsung hasn't fixed it till just recently. It's been on every Note 9 w/snapdragon and Sony Camera. Those who say they haven't seen it haven't used their camera to the point of it happening. See this long post.

https://us.community.samsung.com/t5...te9QuestionsandAnswers/thread-id/1541/page/78

I have the snapdragon version, didn't have any camera issues, but the ones that did the updates have been rolling out to address it.

 

[KupKrazy]

I have the stuttering and crashing camera issues at ATT 128G.. I finally got the update that was supposed to fix it, and so far, I still have intermittent stuttering. No camera app crash yet, but I've only had the update for 2 days now. For me, the update might have fixed some issues, but I'm still getting the stuttering issues which continues to make the camera extremely unreliable.

 

[mustang7757]

I have the stuttering and crashing camera issues at ATT 128G.. I finally got the update that was supposed to fix it, and so far, I still have intermittent stuttering. No camera app crash yet, but I've only had the update for 2 days now. For me, the update might have fixed some issues, but I'm still getting the stuttering issues which continues to make the camera extremely unreliable.

Try reboot the device and clear cache

 

[Lepa79]

Note 9 camera module has serious issues when zooming and while shooting with live focus. I had to return my 1st note 9 and had to replace the camera module on my 2nd one. I sold it in December because I had enough. Here is a snap shot of threads on Samsung forums with many users like myself are extremely frustrated.

The post below that has over 11 pages is here I left my feedback to Samsung in details. Not going to repeat here. You can go there and read them. I also made a video showing the blur and buzzing sound. Shared it with Samsung support and no word except advising to go replace the camera module.

https://photos.app.goo.gl/CEaATrumqMzsMzhd7

 

[NIZMOZ44]

I have the snapdragon version, didn't have any camera issues, but the ones that did the updates have been rolling out to address it.

Like I said, every Note 9 has the issue, doesn't mean yours doesn't have it, you just haven't been able to duplicate it yet due to your kind of use.

It seems the update hasn't fixed it per the recent posts sadly.

 

[jeetu4444]

I have Indian unit with exynos version... No issues with the camera...
But I guess a phone that is sold in millions will have defects... Just like every company in the world... Some times u are lucky sometimes not

 

[mustang7757]

Like I said, every Note 9 has the issue, doesn't mean yours doesn't have it, you just haven't been able to duplicate it yet due to your kind of use.

It seems the update hasn't fixed it per the recent posts sadly.

I can agree, I Know some people that had the freezing that has stop with latest update the other poster with the buzzing and other issue don't know maybe his was defect.
When you use to have the note did you have issues with the camera?

 

[NIZMOZ44]

Note 9 camera module has serious issues when zooming and while shooting with live focus. I had to return my 1st note 9 and had to replace the camera module on my 2nd one. I sold it in December because I had enough. Here is a snap shot of threads on Samsung forums with many users like myself are extremely frustrated.

The post below that has over 11 pages is here I left my feedback to Samsung in details. Not going to repeat here. You can go there and read them. I also made a video showing the blur and buzzing sound. Shared it with Samsung support and no word except advising to go replace the camera module.

https://photos.app.goo.gl/CEaATrumqMzsMzhd7View attachment 297027

Yep, many including myself got tired of Samsung ignoring the issue and sold our Note 9's.

 

[NIZMOZ44]

I can agree, I Know some people that had the freezing that has stop with latest update the other poster with the buzzing and other issue don't know maybe his was defect.
When you use to have the note did you have issues with the camera?

Yep, I did and got rid of it after I saw it interfering with my vacation in Vegas when I was trying to video things. I knew it would either not get fixed, or the fix would take a long time, and as I expected it did. Loved the phone otherwise.

 

[NIZMOZ44]

I have Indian unit with exynos version... No issues with the camera...
But I guess a phone that is sold in millions will have defects... Just like every company in the world... Some times u are lucky sometimes not

As previously mentioned, its only the snapdragon processor with the Sony camera.

 

[mustang7757]

Yep, I did and got rid of it after I saw it interfering with my vacation in Vegas when I was trying to video things. I knew it would either not get fixed, or the fix would take a long time, and as I expected it did. Loved the phone otherwise.

Yeah I can understand your frustrations you had 2 issues going on battery and camera , sucks because I haven't had any those issues and it a awesome phone that some couldn't experience because of those issues.